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Amazon Web Services Reviews & Insights

Score8.6 out of 10

705 Reviews and Ratings

Top industries

Based on 5,805,730 HG Insights installations.

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Community Insights for Amazon Web Services

Synthesised from 9 verified reviews.


Synthesised from 9 reviews | Last Published May 26, 2026


Amazon Web Services (AWS) serves as a primary cloud provider for organizations seeking to host infrastructure, run multiple applications, and store data globally. In TrustRadius reviews, users frequently leverage AWS for its scalability and flexibility, enabling them to migrate applications to the cloud and design future-proof solutions. The platform is also widely adopted for data storage and management, utilizing services like S3 and RDS, and for building event-driven architectures.

Reviewers consistently praise AWS for its comprehensive range of services, reliability, and availability, alongside the ease of use for identity and access management. However, a significant concern among 4 out of 9 reviewers is the platform's complex and often costly pricing structure, particularly for smaller enterprises, leading to a steep learning curve. While AWS generally contributes to operational efficiency and cost reduction through infrastructure optimization, careful monitoring is required to prevent "runaway costs" from unmanaged resources.


  • Provides robust scalability and flexibility for varying workloads.
  • Offers a comprehensive range of cloud services for development and management.
  • Delivers high reliability and consistent uptime for services.
  • Features user-friendly Identity and Access Management (IAM) dashboard and controls.
  • Enables cost reduction through infrastructure optimization and managed services like RDS.
  • Complex and costly pricing structure, particularly for small-scale use.
  • Exhibits a steep learning curve due to overall platform complexity.
  • Features an inconsistent web console user interface.
  • Carries a risk of "runaway costs" from unmanaged resources like backup snapshots.
  • Presents challenges in finding AWS experts and specific technology documentation.

From 9 reviews | Last Published May 26, 2026

Infrastructure Hosting

7 mentions

Positive reviews by 100% of reviewers


Why it matters:

  • AWS serves as a core platform for organizations to host their infrastructure in the cloud, supporting a wide array of applications and services. Reviewers use it as a primary cloud provider, running containerized services and managing cloud-based infrastructure. This includes deploying services behind VPNs and API Gateways, indicating a comprehensive approach to cloud adoption.

Amazon Web Services are basically used to host infrastructure in cloud.

Google Cloud Platform

4 mentions

Why it matters:

  • Google Cloud Platform is a frequently evaluated alternative to AWS, mentioned by 4 of 9 reviewers. Reviewers specifically noted its offerings in artificial intelligence, as well as its serverless computing (Functions) and storage solutions. The mixed sentiment suggests that while it provides competitive services, it may also have distinct characteristics or areas where it differs from AWS.

Google Cloud Platform

Microsoft Azure

4 mentions

Why it matters:

  • Microsoft Azure is another prominent cloud provider that 4 of 9 reviewers have used or evaluated in comparison to AWS. Specific services like Azure Batch for large-scale job scheduling and Azure Functions for event-driven, serverless computing were highlighted. The mixed sentiment indicates that while Azure is a strong contender with its own set of services, reviewers likely experience both advantages and disadvantages when comparing it to AWS.

Microsoft Azure

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