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Amazon Web Services Reviews & Insights

Score8.6 out of 10

705 Reviews and Ratings

Top industries

Based on 4,937,541 HG Insights installations.

Community Insights for Amazon Web Services

Synthesised from 9 verified reviews.


Synthesised from 9 reviews


This assessment synthesizes insights from 9 recent reviews to provide a comprehensive overview of Amazon Web Services (AWS). AWS is primarily used for cloud infrastructure hosting, with 5 out of 9 reviewers specifically mentioning this use case. The platform offers a broad range of services, from basic storage and compute to more complex container orchestration and DNS management capabilities, as noted by 4 reviewers. AWS is praised for its reliability and scalability, with 4 reviewers highlighting these aspects. Ease of use, particularly regarding IAM and the user interface, is also a frequently cited advantage, mentioned by 3 reviewers. However, users express concerns regarding pricing complexity and cost, especially for smaller enterprises, as indicated by 3 reviewers. Additionally, 3 reviewers find the user experience challenging, especially for beginners. While AWS can lead to cost reductions and improved efficiency, with 3 reviewers each citing these benefits, potential cost overruns require careful management, as pointed out by 2 reviewers.


  • High reliability and scalability, enabling effective handling of peak loads.
  • User-friendly interface and intuitive IAM for access management.
  • Broad range of services covering diverse needs like storage, compute, and container orchestration.
  • Potential for cost reduction through services like RDS and S3, provided resources are managed carefully.
  • Improved efficiency and productivity gains reported by users who have successfully migrated to and managed resources on AWS.
  • Complex pricing structure leading to potential cost overruns, particularly for smaller enterprises.
  • Steep learning curve and challenging user experience, especially for beginners.
  • Inconsistencies in documentation and web console UI.
  • Potential for cost overruns if cloud resources are not carefully monitored and managed.
What positive or negative impact (i.e. Return on Investment or ROI) has Amazon Web Services had on your overall business objectives?

From 9 reviews

This report synthesizes 9 recent reviews regarding the return on investment (ROI) of Amazon Web Services (AWS). Reviewers most frequently cited cost reductions and improved efficiency as positive impacts on their business objectives. Specifically, 3 of 9 reviewers mentioned cost reduction by using services such as RDS and S3, while another 3 noted improvements to efficiency and productivity. However, 2 of 9 reviewers raised concerns about potential cost overruns if cloud resources are not carefully managed. The reviews suggest that while AWS can offer significant benefits, diligent oversight is needed to maximize ROI and avoid unexpected expenses.

Cost Reduction

Using services like RDS has reduced the cost of database infrastructure, saving the IT budget.

Improved Efficiency

Improved productivity

Cost Concerns

Backup snapshots of EBS volumes and RDS instances may increase the cost of cloud if not cleaned up properly.

Describe how you use Amazon Web Services in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 9 reviews

This report synthesizes 9 recent reviews to understand how organizations use Amazon Web Services (AWS) and the business problems it addresses. A significant portion of reviewers (5 of 9) mention using AWS for hosting infrastructure in the cloud. Reviewers also highlight the breadth of AWS services they utilize (4 of 9), including storage, compute, container orchestration, and DNS management. The reviews suggest that AWS offers a range of services that cater to various organizational needs, from basic infrastructure hosting to more complex deployments and management.

AWS for Infrastructure

Amazon Web Services are basically used to host infrastructure in cloud.

AWS Services Used

We are using various services of Amazon Web Services for storage, compute, container orchestration and a lot more. We are using S3 for storage of various documents and files. EC2 and Lambda for deploying some services and APIs. ECS for deploying containers based applications. We are also using Amazon Web Services Route 53 for DNS management. Apart from this, we use cognito, API gateway, Glue, secret manager and a lot more.

Please provide some detailed examples of areas where Amazon Web Services has room for improvement.

From 9 reviews

This report analyzes 9 recent reviews to identify areas where Amazon Web Services (AWS) users see room for improvement. A significant portion of reviewers express concerns regarding pricing and cost (3 of 9) noting that the pricing structure can be complex and costly, especially for smaller enterprises. User experience is also a recurring theme, with 3 of 9 reviewers indicating that AWS can be difficult for beginners and not always user-friendly. Furthermore, 2 of 9 reviewers highlight issues with documentation and the web console UI, suggesting inconsistencies and a need for better documentation around specific technologies.

Pricing and Cost

Pricing structure can be complex

User Experience

It can be difficult to learn for beginners

Documentation and UI

Web console UI is sometimes inconsistent

Please provide some detailed examples of things that Amazon Web Services does particularly well.

From 9 reviews

This report synthesizes 9 recent product reviews to identify areas where Amazon Web Services (AWS) receives positive feedback. Reviewers frequently highlight the platform's reliability and scalability, with 4 reviewers mentioning these aspects. For example, one reviewer notes AWS's scalability helps them handle peak loads effectively. Another common theme is ease of use, cited by 3 reviewers, particularly regarding IAM for access management and the user-friendly interface. These factors contribute to a perception of AWS as a dependable and accessible cloud platform, though the small sample size warrants caution in generalizing these findings.

Reliability and Scalability

Reliability

Ease of Use

IAM makes access management very easy.

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