Airbnb for Work Reviews & Insights

Score8.5 out of 10

24 Reviews and Ratings

Community insights

TrustRadius Insights for Airbnb for Work are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great Interface: Many users have found the interface of the product to be great, offering a wide range of options and featuring a nice and easy-to-use design. The intuitive dashboards make managing tasks effortless, while the integration with ITSM enhances productivity.

Economic Billing Procedure: Several users appreciate the economic billing procedure of the product, which helps them save money on their accommodations. By offering exclusive deals and alerts, the product allows users and their teams to maximize cost savings.

Helpful Customer Service: Users have praised the helpfulness of the customer service team, as it has contributed to their positive experience with the product. Their responsive support ensures smooth user interactions throughout their journey.

Reviews

12 Reviews

Comfort workaholic stays with the best in class facilities

Rating: 8 out of 10

Incentivized

June 11, 2022

Use Cases and Deployment Scope

When I travel with Airbnb I can be self-reliant- like cooking for ourselves rather than eating out every night. You feel like part of the community rather than a visitor. Also, this helps you to connect with business-minded people and make new colleagues.

Pros

Offer new ways to travel and connect
Find homes and boutique hotels known for great hospitality and 5-star ratings from other business travelers.
It has work ready places to stay
It also brings teams together with experiences

Cons

Navigation while using maps can be improved
New ways where I can customize my stay as per my need
Alteration if required and re-plan my trip if required with no charges
More information about the host

Likelihood to Recommend

When it's best suited - I had booked a villa during COVID and had no idea about this place and no transport was available from the airport to the location. But the Airbnb team helped me with some options and they arranged transport for me. Many times I have observed that some rooms are not clean in advance and this is a big problem. Some spaces need space safety preparedness.

Verified User

Employee in Sales (501-1000 employees)

Vetted Review

3 years of experience

Practicality and security

Rating: 8 out of 10

Incentivized

May 31, 2022

Use Cases and Deployment Scope

We traveled late last year and I checked my cell for accommodation as we had not yet made a reservation. It was already dark and it was a 12 hour trip, so we wanted to get there as soon as possible to rest, so we found the best place to stay that was close to our destination and it was very easy to find, as there were several options. The accommodation was excellent and it was a reference for me, if I travel again to the same city, I intend to stay in the same place.

Pros

Lot of options
Great interface
Easy to use
Economic

Cons

Improved filters
Accommodation already booked.

Likelihood to Recommend

As we needed a place in a practical and fast way, it was a great option that we got agility to stay. That is, it is a delivery made in a safe way that we can know exactly what we want and need. It is always interesting to research before selecting a location, because we want to be served and with that, in order not to break expectations, it is smart to research the location, quality, cost and delivery.

Lucas Ryan

Analista técnico in Professional Services at Voice Manager (51-200 employees)

Vetted Review

1 year of experience

View profile

Airbnb is great! I love using it for work travel to escape the normal hotel scene

Rating: 9 out of 10

Incentivized

May 31, 2022

Use Cases and Deployment Scope

I have used a lot of travel management tools, and most of them don't allow you to stay in non-standard hotels; but when visiting sites in more remote locations, hotels can be few and far between, or honestly, just not very appealing. It took one of my coworkers to get me to try staying at an Airbnb for work for the first time out near Shenandoah, Virginia, and it was great. You can get a better room or house for less money than staying at a hotel, so it is fiscally responsible and helps support the local economy, too.

Pros

Easy search functionality by location and date
Opens up a wide variety of types of places to stay besides hotels
Dashboard management
Easy to invite other members of the company

Cons

Fees have gone up

Likelihood to Recommend

Airbnb is great because it is easy to note if something is personal or work-related, and to switch between the two if needed; whereas other business travel software makes it a one or the other booking, and tries to incentivize you to purchase personal travel through the site so you see people booking for work on the personal side in order to get benefits. Airbnb is great because it gives you access to locations that may be significantly closer to remote sites than trying to stay in a hotel 30-90 minutes away.

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

1 year of experience

Business Trips Made Easy

Rating: 10 out of 10

Incentivized

May 31, 2022

Use Cases and Deployment Scope

Now that I am able to work predominantly remotely it has allowed for a lot of flexibility with where to work from. This has given me the opportunity to work a full day in a new location and then explore that city afterward. It's been such a nice resource to be able to plan for a productive workspace with others and travel at the same time.

Pros

Gives exclusive offers
Allows for me and my team to save money by alerting us with deals
Great expensive reporting tools

Cons

The booking process can be really lengthy
Sometimes Airbnb availability and options are limited
Occasionally need more privacy from hosts

Likelihood to Recommend

Airbnb for Work has a lot of perks to do with pricing and locations that can host groups of people to work and collaborate together. I also appreciate the alerts they offer on good deals. Lastly, sometimes the options arent necessarily cheaper than a hotel, but they always have more variety.

Samantha Huskey

Digital Marketing Specialist in Research & Development at Proclaim Interactive (11-50 employees)

Vetted Review

1 year of experience

View profile

Airbnb for Work for our employees

Rating: 9 out of 10

Incentivized

May 31, 2022

Use Cases and Deployment Scope

Our so many colleagues in the other countries are using Airbnb for Work for remote work and longer stay, we from offshore manage the bookings of the employees who goes to onsite for some number of days, so Airbnb for Work is best suitable for us to accomplish the stay requirement for our employees.

Pros

Great application GUI experience
Cheaper prices compare to other applications
Provide Great location
Stay with Local people

Cons

Expedite customer support
Remove the listing of houses which are already occupied
Mentioned Amenities were missing sometimes

Likelihood to Recommend

Airbnb for Work is very well suited for temporary stay of people coming from other Countries for business purpose and normal requirement is usually for a week stay or two weeks stay, there Airbnb for Work provides great workplace, cheaper or economical prices stay which helps in providing the great experience.

Verified User

Program Manager in Manufacturing (5001-10,000 employees)

Vetted Review

3 years of experience

Stay better for less

Rating: 8 out of 10

Incentivized

May 31, 2022

Use Cases and Deployment Scope

I just AirBnB with my former employer - where I was working as consultant. I found it way more convenient to stay at studios during month-long projects instead of hotels. While using standard AirBnB was not possible with the travel policy of the company, AirBnB for Work was. Thus, I was able to find more comfortable stays to lower rates. AirBnB for Work was suitable for the company due to addressing business travel directly. The use case really is booking business travel with the safety and comfort I was used to of my private travels.

Pros

Convey the original “AirBnB feeling” to business travel
Providing trust for me while choosing a place
Providing credibility and trust to my company, so that they expect studios instead of hotdl rooms of known hotel chains

Cons

More locations/coverage globally
Tagging of places to enable better filtering and search
Expend integration into more travel management (reimbursement) solutions

Likelihood to Recommend

I had project where I had to stay at one specific city for several month. In this times I preferred to stay in studios (including kitchen) to ensure a balanced and health lifestyle more easily. Usually I was not possible to book studios for business travel via AirBnB. This was due to the travel policy of the company. AurBnB for Work however made this possible. It was trustworthy enough for the company now too book studios.

Verified User

Employee (10,001+ employees)

Vetted Review

1 year of experience

Good, familiar interface

Rating: 7 out of 10

Incentivized

May 30, 2022

Use Cases and Deployment Scope

It simplifies booking accommodation for work trips. It also allows me to make a more personalized work travel experience and know that I can stay somewhere more cozy than a regular hotel. It also allows for an easier billing process because it is all online and I do not have to keep track of a million different pieces of paper from a hotel!

Pros

Billing procedure
Accommodation offerings (location)
Customer service

Cons

Take off accommodations that aren't really available

Likelihood to Recommend

It is important for me when I am gone for many nights to have a feeling that I am really in a home and not just in a sterile hotel. Therefore Airbnb for Work is super useful for me so I know that I can come "home" after working and feel at home.

Anne Lashinsky

Consultant - Customer Experience in Corporate at MHP – A Porsche Company (1001-5000 employees)

Vetted Review

3 years of experience

View profile

Great so far!

Rating: 8 out of 10

Incentivized

May 30, 2022

Use Cases and Deployment Scope

We use Airbnb for Work in our organization for travel needs to meet clients, explore new markets, and other things of such nature. It's solving the issues of lack of face-to-face interaction in the world post-COVID. We took a break during the pandemic but have been trying to get back into it, and Airbnb for Work helps make that possible.

Pros

Unique locations
Keeps things more personable than a hotel room
Allows for great customization to the trip you need!

Cons

Somewhat limited in location options
I wish you could connect/integrate plane tickets
Nothing else, yet!

Likelihood to Recommend

Airbnb for Work has been great for planning and coordinating out-of-town trips, whether they're a state away or across the country. It's been fairly easy to work with and hasn't caused too many issues. It is a bit lacking in the variety and options selection at this point, but it seems to be improving the more that we use it. Overall, a positive experience!

Verified User

Director in Marketing (1-10 employees)

Vetted Review

1 year of experience

A Useful Service for Longer Term Business Travel.

Rating: 7 out of 10

Incentivized

May 28, 2022

Use Cases and Deployment Scope

It allows our travelers who are going on business to find reasonable, comfortable, and professional accommodations for their trips. We used to rely only on hotels for living accommodations for our business travel, but with Airbnb, we can find accommodations that are more suitable for those travelers who are staying for a week to multiple weeks at a time in a more comfortable manner.

Pros

Easy to Use.
Large Inventory.
Intuitive Search.

Cons

More refined searching.

Likelihood to Recommend

It is great for those travelers looking for longer-term accommodations, such as greater than a week or a few weeks. For those staying for only a day or two, it can still be useful, but a hotel may be more appropriate for these kinds of stays. Moreover, many of our travelers like the ability to have a full apartment due to the nature of their stay or the length, and thus using this allows us this added flexibility in finding accommodations with this.

Verified User

Employee (10,001+ employees)

Vetted Review

1 year of experience

The best choice when you and your team need a space

Rating: 10 out of 10

Incentivized

May 27, 2022

Use Cases and Deployment Scope

With an ever-growing team that is spread across the country and many remote workers Airbnb for Work helps connect employees in ways where virtual meetings and the older avenues of team meetings have failed. It offers more variety to fit any need you would have for you and your team.

Pros

Offer a lot more variety than your standard hotel
More control on what you are getting.
The entire stay is tailor made around what you want the trip to be rather than the other way around

Cons

video support for virtual team experiences could be improved
Perhaps a questionnaire or search feature to narrow down options for those unsure of what experience/trip they are thinking to go with

Likelihood to Recommend

Have yet to have a negative experience. Customer support is always great and helpful. The wide range selection makes me prefer Airbnb for Work over any alternative service. My last trip was to Seattle and I was able to get an entire experience and stay for my team and I tailored around the best Seattle has to offer.

Verified User

Employee (201-500 employees)

Vetted Review

2 years of experience

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