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Acumatica

Score8.6 out of 10

893 Reviews and Ratings

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What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

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Categories & Use Cases

Media

Screenshot of Acumatica Cloud ERP - Field Service Dashboard
Screenshot of Acumatica Cloud ERP - Manufacturing - Production Manager Dashboard
Screenshot of Acumatica Cloud ERP - Distribution - Warehouse Operations Dashboards
Screenshot of Acumatica Cloud ERP - Construction - Job Cost Accounting Dashboard
Screenshot of Acumatica Cloud ERP - Retail Edition Dashboards
Screenshot of Acumatica Cloud ERP - Professional Services - Financial Management Dashboard

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Screenshot of Acumatica Cloud ERP - Field Service Dashboard

Acumatica Key Features

Learn about the best (and worst!) features Acumatica has to offer, as determined by TrustRadius' reviewers.
Based on 893 ratings of Acumatica's features
View all Acumatica features

Top Performing Features

  • Capital Project Management

    Track and manage capital asset costs

    Category average: 7.6

  • Customer Contract Compliance

    Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms

    Category average: 8.1

  • Project Costing

    Standardize, track, and control costs at all project phases

    Category average: 7.8

Areas for Improvement

  • Project Planning and Scheduling

    Interactive Gantt chart for establishing tasks, durations, and delivery schedule

    Category average: 6.7

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 7.1

  • Benefit plan administration

    Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

    Category average: 7.2

Who Buys & Uses Acumatica

Acumatica Reviews

What users are saying about Acumatica.
View all Acumatica reviews

Pros

  • Extensive customization and flexibility to adapt to unique business processes.
  • Robust reporting and analytics capabilities via Generic Inquiries and customizable dashboards.
  • Intuitive user interface and ease of navigation for new users.

Cons

  • Desire for more comprehensive out-of-the-box reports and easier report building tools.
  • User interface can be perceived as cluttered, slow, or requiring too many clicks for tasks.
  • Customization, while powerful, can be complex to navigate without external assistance.

Early user

Incentivized
Verified User
Analyst (51-200 employees employees)

Use Cases and Deployment Scope

We use it for inventory tracking, sales, supplier management, and AP/AR services.

Pros

  • Data analysis
  • User interface
  • Report design

Cons

  • Exploratory services to help educate about “other features”

Return on Investment

  • The opportunity to quickly provide details and reports
  • Comparison data to understand trends

Other Software Used

Korber Supply Chain

Acumatica Leading ERP Alternatives for Small to Midsize Businesses.

Pahul SinghView profile
IT Manager in Information Technology at Amazon (10,001+ employees employees)

Use Cases and Deployment Scope

The thing that I love about Acumatica is that it has carved out a reputation as a robust, cloud-based ERP system, which has been tailored for small to midsize businesses (SMBs), though its scalability also appeals to larger organizations. Here’s a breakdown of its strengths and considerations. Strong and secure platform for cloud-based ERP and hybrid and remote systems 2. It has really good and advanced servers, which help. Acumatica’s interface is modern and intuitive, with a clean dashboard that centralizes key metrics. While newcomers might face a learning curve—common with comprehensive ERP systems—the navigation feels logical once users acclimate. Its mobile-friendly design is a plus for teams on the go.

Pros

  • Advanced Customization.
  • Integration & Scalability.
  • Pricing Model.

Cons

  • Steeper Learning Curve for New Users.
  • Pricing Complexity.
  • Mobile App Limitations.

Return on Investment

  • Helped us drop the time to manage and create data sheets by 50%.
  • They use a low-code platform, which is a plus and helps decrease manual work.
  • Subscription-based, based on resources used rather than per user, which is a game-changer and also a massive money saver in our case.

Alternatives Considered

Oracle NoSQL Database and SAP Business One

Other Software Used

DocsApp, SAP for Higher Education and Research, Oracle Access Management

Acumatica Review.

Incentivized
Paul Davidson
Vice President of Administration at Milestone Construction Company (51-200 employees employees)

Use Cases and Deployment Scope

We use Acumatica to take care of all of our accounting ERP needs that we have, and we use it to integrate with Procore which does our project management, so we need a system that is able to integrate back and forth between our accounting and our project management.

Pros

  • We just went live about two weeks ago, so we are here at Acumatica Summit to see everything it's capable of. One of the things it is capable of is the dashboards and the integration with some of these third-party people to ensure we can get the data we need when we need it, so we're looking forward to getting all that live for us.

Cons

  • I think improvement, we don't know too much yet as we're just now going live, but the customization is the thing that's nice about software like this, you are able to customize it very well easily, but that takes a little bit of understanding to get to know that, and so we're not quite there yet. That'd probably be my complaint, even though it's not really a complaint, it's just able to do too much for us.

Return on Investment

  • Well, right now, it's moving in a positive direction because we can get data that we could not get out of our previous system.

Other Software Used

Workforce Go!, Procore

Complete ERP management solution.

Incentivized
Amit KushwahaView profile
Account Manager in Information Technology at Kksoftwareassociates (501-1000 employees employees)

Use Cases and Deployment Scope

Acumatica has streamlined our financial process. It's super easy to use and has 100% accuracy in tasks. It can handle the complete Supply chain process, and it's good for us as we have high-volume products that need to be accessed in real-time.

Pros

  • The best should be financial management in our organization.
  • Supports Multiple currency.
  • Processing the information in real time.

Cons

  • UI can be less cluttered.
  • Reports are not that comprehensive.

Return on Investment

  • We have switched from manual to automation process which saves a lot of time.
  • With its amazing analytical capabilities the data can be accessed in real time.
  • It helps is streamlining the complete process.

Alternatives Considered

NetSuite ERP

The Ease of Acumatica

Incentivized
Caitlin Sinkle
Accounting Supervisor in Finance and Accounting at A-1 Global Holdings (201-500 employees employees)

Use Cases and Deployment Scope

We are mostly using Acumatica right now to track inventory, procurement, & financial reporting, We have had a lot of inventory issues & discrepancies in the past. Acumatica is helping us track our inventory levels, know when to create PO's to order more materials, & track the raw materials through to finished goods. We have only been using it for a few months, so we are still working through some kinks, but we are excited for the future.

Pros

  • The hierarchy of purchase requests & purchase orders - it allows us to ensure the proper approvals & processes we needed
  • The customizable abilities of the screens & reports has been amazing. We came from a very flat system with no custom options. Everyone can now view things the way the want, alter the reports to fit their needs, & it has been so helpful.

Cons

  • We dislike that when there is a PO receipt & it is reversed, it must be invoiced in order to clear it.
  • We had a rough implementation, not Acumatica's fault, but it has left a bad taste in the mouth of some of our users.

Return on Investment

  • We have only been using Acumatica a few months, but we already are able to track inventory better. This has already saved us a lot of time across multiple departments. It made our audit easier this year as well.

Acumatica Alternatives

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