#1 most frequent
United States of America
78.6%33 installations of 42
What is ActivTrak?
ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.
Categories & Use Cases
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Screenshot of Dashboard
Top Performing Features
Automated data collection
Automated collection of key talent data.
Category average: 8.6
Data management
Built-in data management capabilities
Category average: 8.3
Data analysis
Reports and dashboards presenting data with drill-down capabilities
Category average: 8.4
Areas for Improvement
Benchmarking
Built-in industry data allowing firms to benchmark their HR performance and compare to peer organizations
Category average: 7.7
Report designer
Report designer allowing analysts to design their own reports and dashboards
Category average: 8.7
Self-service insights
Ability of non-analyst users to glean insights
Category average: 8
Who Buys & Uses ActivTrak
#1 most frequent
Professional, Scientific, and Technical Services
28.6%12 installations of 42
“ActivTrak has improved our organization's productivity as I can bring accurate data and numbers to the conversation around employee productivity.”
#2 most frequent
Finance and Insurance
21.4%9 installations of 42
#3 most frequent
Health Care and Social Assistance
11.9%5 installations of 42
“Helps employees stay on track since they can be watched by the supervisor”
#2 most frequent
India
4.8%2 installations of 42
#3 most frequent
South Africa
4.8%2 installations of 42
Pros
- Detailed website and application usage tracking
- Comprehensive productivity and time tracking
- Clear reporting and customizable dashboards
Cons
- Limited customization options for reports and dashboards
- Complex or overwhelming user interface and navigation
- Lack of advanced features like keystroke logging or robust website blocking
Unhappy User
Use Cases and Deployment Scope
Many of us work remote so we use it to confirm the employees are working during business hours and the amount of hours they are reporting for their paycheck. We have two employees whose accounts are not tracking accurately in ActivTrak.
We have reached out many times and finally the case was escalated to [...} however he has not reached back out with any updates and continues to say the app is tracking accurately. Clearly it is not when I can pull the report and the data it reports to do not even match each other nor the receipts the employee has on their computer to show they were working while ActivTrak is not showing them working. The owner has requested a refund for the past 2 months since the app has not worked accurately and I have not heard back from the finance team after 10 days of the request. Very disappointed in the response times and lack of support given when things are not going as the app was sold
We have reached out many times and finally the case was escalated to [...} however he has not reached back out with any updates and continues to say the app is tracking accurately. Clearly it is not when I can pull the report and the data it reports to do not even match each other nor the receipts the employee has on their computer to show they were working while ActivTrak is not showing them working. The owner has requested a refund for the past 2 months since the app has not worked accurately and I have not heard back from the finance team after 10 days of the request. Very disappointed in the response times and lack of support given when things are not going as the app was sold
Pros
- Giving examples of each KPI that an organization may follow up on
- Ability to add multiple employees to track under the account
- User friendly reporting
Cons
- In my opinion, Chrome OS support or take it off the market until it works properly
- In my experience, Support team and Finance team reply times
- In my experience, Support team knowledge, willingness to help when things go wrong and are not fixed by a simple troubleshooting guide
- In my experience, Lack of support for when things go wrong and understanding of customer service
Return on Investment
- Was used to understand an employee was not actually working but until the tracking software is accurate, no hard numbers can be applied
ActivTrak for [...]
Use Cases and Deployment Scope
helps wiht end user productivity
Pros
- let me know what web sites they are on
- how much time the spend on web sited
- how productive users are
Cons
- better reporting by user and sited
- better site reporting how much time per site
- better filtering work vs leisure
Return on Investment
- user are more productive
- weed out unproductiveusers and provide training
- problem tracking
Other Software Used
Mimecast Advanced Email Security, Trend Cloud One Network Security, Palo Alto Networks Advanced Threat Prevention
ActivTrak
Use Cases and Deployment Scope
We use ActivTrak to monitor computer activity, productivity and compliance. ActivTrak facilitates this through multiple dashboards, configurations and filters. It has been very easy to set up and maintain all our users information and device activity since day one. ActivTrak allows us to distribute workloads evenly throughout our workforce to avoid burnout or inactive employees.
Pros
- Activity tracking
- User and device management
- Customer service
- Graphics and filters
Cons
- Data export to .csv or excel files for easier printing or analysis
- Screenshots/alarms
Return on Investment
- Positive impact: workload analysis and distribution
- Positive impact: activity and compliance monitoring
Other Software Used
Google Workspace, Hexnode UEM
ActivTrak Review for Small Tech Company
Use Cases and Deployment Scope
We mainly utilize ActivTrak to ensure our remote employees are working, signing in on time, and are not visiting websites or doing things that they should not be doing. It tends to be a periodic review, maybe weekly, and we don't utilize half of the features available to us just given the scope of our business. It has been a helpful tool though, and we have course-corrected for multi individuals due to it.
Pros
- Tracking site visits
- Clear visual on work-day activity
- Detailed information
Cons
- Multiple clicks/lack of being able to save views/reports
- Not an intuitive interface
- Live views are clunky and not useful really
Return on Investment
- Let somebody go that was not working much
- Used a PIP to course correct a struggling employee
- Saw somebody was visiting job postings on their work computer
Other Software Used
Microsoft 365, Freshdesk, TeamViewer
ActivTrak - Would Recommend for Increased Productivity.
Use Cases and Deployment Scope
We currently use ActivTrak to monitor employee productivity and provide easy-to-read reports to management. The use of ActivTrak is incredibly beneficial for organizations that predominantly employ remote workers. ActivTrak addresses the problem of decreased productivity in remote work and also allows us to monitor task completion more closely. My team uses it every week to send reports to upper management and to monitor any new features.
Pros
- Concise data points.
- Easy to read reports.
- Easy to navigate system.
- Diverse range of features and reports.
Cons
- A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way.
- Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them.
- Customized reports feature.
Return on Investment
- Employee engagement. We observed, on average, a 5-10% gradual increase in employees' engagement (non-passive time) in the work they are doing.
- Informed Decision Making. AT has allowed for more informed decision-making for our HR and business leaders regarding underutilized workers.
