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ActivTrak Utilities Reviews & Insights

Score8.8 out of 10

263 Reviews and Ratings

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Who Buys & Uses ActivTrak

Based on 42 HG Insights installations.

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Insights from ActivTrak Reviewers

Based on 32 verified reviews published in the last 18 months

Overview

Synthesised from 32 reviews | Last Published May 27, 2026

ActivTrak serves organizations seeking to monitor and manage employee productivity, particularly within remote or hybrid work environments. In TrustRadius reviews, users leverage the platform to gain visibility into how employees spend their time, track website and application usage, and identify productivity trends. Its ability to distinguish between active and passive work time, coupled with robust activity tracking, is a frequently cited strength.

The platform often leads to increased productivity and more data-driven managerial decisions, with 34% of reviewers reporting a direct increase in productivity. However, some users express concerns about reporting customization and an overwhelming user interface. There are also requests for advanced features like keystroke logging and more robust blocking capabilities. Overall, reviewers find ActivTrak a valuable tool for oversight, though some acknowledge employee resistance due to the perception of intrusive monitoring.

Pros

  • Detailed website and application usage tracking
  • Comprehensive productivity and time tracking
  • Clear reporting and customizable dashboards
  • Real-time employee activity visibility
  • Facilitates workload balancing across teams

Cons

  • Limited customization options for reports and dashboards
  • Complex or overwhelming user interface and navigation
  • Lack of advanced features like keystroke logging or robust website blocking
  • Challenges with integration, particularly with scheduling tools
  • Potential for employee perception of intrusive monitoring
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ActivTrak Reviews

3 Reviews
UtilitiesUtilities3

ActivTrak - Would Recommend for Increased Productivity.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use ActivTrak to monitor employee productivity and provide easy-to-read reports to management. The use of ActivTrak is incredibly beneficial for organizations that predominantly employ remote workers. ActivTrak addresses the problem of decreased productivity in remote work and also allows us to monitor task completion more closely. My team uses it every week to send reports to upper management and to monitor any new features.

Pros

  • Concise data points.
  • Easy to read reports.
  • Easy to navigate system.
  • Diverse range of features and reports.

Cons

  • A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way.
  • Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them.
  • Customized reports feature.

Likelihood to Recommend

It is well-suited for ensuring that our remote team members stay on track and productive. It also allows us to see who is going above and beyond, working outside their usual schedule, for example. This helps us make business decisions regarding compensation and promotions. Our plan flexibility also allows managers to monitor their team, while admins can monitor the overall organization's productivity.
VU
Verified User
Administrator in Human Resources (Utilities company, 51-200 employees)
Vetted Review
ActivTrak
2 years of experience

Great Product

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use ActivTrak to track users' activities both on-premise and remote. Our Management staff has access to each user's activities on a given day so to ensure that production is maintained especially for work from home users. Also, ActivTrak uses to track user's software activity and internet activities.

Pros

  • Show software that was accessed
  • Show time spent on productivity
  • Tracks internet usage

Cons

  • Like to see an easier deployment
  • individual report emailed to management
  • easier dashboard navigation

Likelihood to Recommend

We were using 3 different software solutions to track user activities. With ActivTrak we have combined those 3 solutions into one package. The activity tracker is very detailed and precise. The work from the home track is worth every penny spent. To prove that remote users are working is priceless.
VU
Verified User
Supervisor in Information Technology (Utilities company, 201-500 employees)
Vetted Review
ActivTrak
1 year of experience

Activetrack review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

[ActivTrak] is used in some departments and on a case by case basis if we have concerns about user activity

Pros

  • Working hours, we track users activity and calculate working hours
  • Acts as a black box in case of concerns about user activity
  • Alerts USB activity
  • Shows what, when and how long users are using core applications

Cons

  • Working hours is much better but actual logged on times would be helpful
  • Sometime can be slow loading data

Likelihood to Recommend

VU
Verified User
Executive in Information Technology (Utilities company, 51-200 employees)
Vetted Review
ActivTrak
7 years of experience