TrustRadius: an HG Insights company

What is Abstrakt?

Abstrakt provides Real-Time Call Coaching software that features automated playbooks, real-time objection handling, QA on 100% of calls, transcripts & audio recordings, with the goal of offering teams what they need while live on a call, and eliminating the need for QA while having compliance on autopilot. Abstrakt integrates with dialers or sales engagement platforms.

Abstrakt’s real-time call coaching software provides these three things:

  • Playbooks to ensure reps never miss an opportunity to ask the right questions or deliver the proper compliance steps

  • Recommended Responses to deliver real-time (0.2 seconds) help to objections and commonly asked questions

  • Access to reporting for quick coaching/access to the call scorecard