TrustRadius: an HG Insights company

9 Spokes

Score10 out of 10

4 Reviews and Ratings

What is 9 Spokes?

9 Spokes is a smart dashboard that is designed to help companies see their business more clearly. Key metrics across essential areas of the user’s business are displayed in one place, revealing exactly how it's performing. The vendor’s value proposition is that 9 Spokes makes it easier for companies to make the right calls to manage or grow their business.

According to the vendor, key benefits for SMEs include:

  • One smart dashboard for your cloud business apps
  • Business metrics in one place
  • Powerful insights for easier decisions
  • Recommended apps for your industry
  • Goes where you go, on any device
  • Free to use
  • Share with your advisors

Categories & Use Cases

Media

9 Spokes
9 Spokes
9 Spokes

1 / 3

Top Performing Features

  • Pre-built visualization formats (heatmaps, scatter plots etc.)

    Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.

    Category average: 8.1

  • Dashboard / Report / Visualization Interactivity on Mobile

    In-app dashboard reports and data visualization.

    Category average: 7.9

  • Customizable dashboards

    Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

    Category average: 8.5

Areas for Improvement

  • Multi-User Support (named login)

    Named model access means that users have access based on name and password.

    Category average: 8.6

  • Drill-down analysis

    Drill down analysis is the ability to get to a further level of detail by going deeper into the hierarchy.

    Category average: 8.4

  • Responsive Design for Web Access

    Web design aimed at producing easy-to-read sites across a range of different devices.

    Category average: 7.9

Nice to look at but missing a lot of apps

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

Alternatives Considered

HubSpot and Method:CRM

Other Software Used

Method:CRM, Evernote, Dropbox