Domo vs. Zoho Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domo
Score 8.4 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
Zoho Analytics
Score 8.3 out of 10
Small Businesses (1-50 employees)
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
$30
0.5M rows, 2 users
Pricing
DomoZoho Analytics
Editions & Modules
No answers on this topic
Basic
$30
0.5M rows, 2 users
Professional
$30
per user per month billed annually
Standard
$60
1M rows, 5 users
Premium
$145
5M rows, 15 users
Enterprise
$575
50M rows, 50 users
Offerings
Pricing Offerings
DomoZoho Analytics
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
More Pricing Information
Community Pulse
DomoZoho Analytics
Features
DomoZoho Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Domo
8.8
Ratings
8% above category average
Zoho Analytics
8.7
Ratings
7% above category average
Pixel Perfect reports8.50 Ratings8.90 Ratings
Customizable dashboards9.40 Ratings8.50 Ratings
Report Formatting Templates8.50 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Domo
8.6
Ratings
7% above category average
Zoho Analytics
8.1
Ratings
1% above category average
Drill-down analysis8.00 Ratings8.10 Ratings
Formatting capabilities8.10 Ratings7.60 Ratings
Integration with R or other statistical packages9.00 Ratings00 Ratings
Report sharing and collaboration9.40 Ratings8.70 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Domo
8.2
Ratings
1% below category average
Zoho Analytics
8.5
Ratings
2% above category average
Publish to Web9.40 Ratings8.30 Ratings
Publish to PDF8.00 Ratings8.60 Ratings
Report Versioning7.00 Ratings00 Ratings
Report Delivery Scheduling8.50 Ratings8.50 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Domo
8.3
Ratings
4% above category average
Zoho Analytics
8.1
Ratings
2% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)9.00 Ratings8.20 Ratings
Location Analytics / Geographic Visualization8.90 Ratings8.60 Ratings
Predictive Analytics7.00 Ratings7.40 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Domo
8.8
Ratings
4% above category average
Zoho Analytics
8.5
Ratings
0% above category average
Multi-User Support (named login)9.00 Ratings8.70 Ratings
Role-Based Security Model8.60 Ratings8.90 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.10 Ratings8.60 Ratings
Report-Level Access Control8.50 Ratings7.90 Ratings
Single Sign-On (SSO)10.00 Ratings8.60 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Domo
8.0
Ratings
1% above category average
Zoho Analytics
6.5
Ratings
19% below category average
Responsive Design for Web Access7.10 Ratings7.40 Ratings
Mobile Application7.50 Ratings4.50 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.50 Ratings6.10 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Domo
7.7
Ratings
1% below category average
Zoho Analytics
8.3
Ratings
6% above category average
REST API8.00 Ratings8.10 Ratings
Javascript API8.00 Ratings00 Ratings
iFrames8.00 Ratings8.60 Ratings
Java API8.00 Ratings00 Ratings
Themeable User Interface (UI)7.00 Ratings00 Ratings
Customizable Platform (Open Source)7.00 Ratings00 Ratings
User Ratings
DomoZoho Analytics
Likelihood to Recommend
9.9
(0 ratings)
7.4
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
8.9
(0 ratings)
Usability
8.0
(0 ratings)
7.9
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
9.2
(0 ratings)
5.4
(0 ratings)
Implementation Rating
9.1
(0 ratings)
5.5
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(0 ratings)
Product Scalability
-
(0 ratings)
7.3
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(0 ratings)
Vendor pre-sale
7.5
(0 ratings)
8.2
(0 ratings)
User Testimonials
DomoZoho Analytics
Likelihood to Recommend
Domo is great when you want to see lots of values historically or see data you can see natively in a platform. As I mentioned earlier, Domo is the only way our Marketing and Sales teams can see when their emails were opened and compare the send time - this is an example of data I can't see natively.
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Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
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Pros
  • Provides data acquisition, transformation and visualization all administered from one cloud-based tool. No switching between tools or cobbling different products together.
  • Provides GUI and MySQL interfaces for data manipulation for both entry-level and advanced users.
  • Huge amount of data connectors out of the box, plus you can easily create your own custom connectors.
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  • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
  • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
  • Decision making regarding resource allocation.
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Cons
  • When changing cards from one dataset to another any beast modes are not carried over, it would often make life easier if there was an easier way to copy beast mode calculations from one dataset to another.
  • Domo documentation, university and Dojo are extremely helpful when we run into problems. However, when support beyond that is needed their help desk seems to have a hefty backlog - the amount of time to resolve tickets is frustrating sometimes.
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  • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
  • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
  • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
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Likelihood to Renew
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
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Usefulness: I find Zoho Analytics highly useful for our data analysis needs. Its features, such as data visualization, reporting capabilities, and integration options, greatly aid our business and analytical processes. Ease of Use: The platform is user-friendly and intuitive, making it accessible to users with varying levels of technical expertise. Reliability: We trust Zoho Analytics to deliver consistent and reliable performance. The platform's stability and uptime contribute positively to our overall experience.
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Usability
A business management platform has to be flexible to provide solutions for customers from any business environment, but that flexibility has to be delivered without requiring complex business process re-engineering and massive data conversion efforts. Domo’s web-based architecture and wealth of connectivity options allow rapid setup for any business. If your marketing company is wrestling with channel return on investment or your educational organization is drowning in data, Domo has the tools and capability to use your data and turn it into something useful for you
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For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
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Reliability and Availability
No answers on this topic
ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
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Performance
No answers on this topic
ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
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Support Rating
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
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The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
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Implementation Rating
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
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If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
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Alternatives Considered
Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as the project bares fruit, others begin to ask how they can participate/leverage the tool/platform for their own projects - because of this, Domo's versatility is incredibly important
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Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
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Scalability
No answers on this topic
The system appears to handle large data volumes from different platforms and present the information in a standard format. While the information is helpful, the insight and analytics are very interesting and provide a return on investment. The next part is how the users use that data insight to make decisions.
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Return on Investment
  • Domo has allowed us to see much more clearly what is working for students on our programs, and what is not. This enables us to consolidate success and further develop where there are areas of concern.
  • The verbatim comments in Domo makes the reports especially attractive to staff, since they are able to engage directly with students' personal opinions and not just with rating scales.
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  • Zoho Analytics has dramatically impacted the time we spend creating reports. We probably save 20+ hours per month.
  • Due to the tight integration with the rest of the Zoho platform, we don't have to manually import data; it just shows up for us.
  • Having some of these reports in our pocket is great when the owner wants to see something, and we're not in the office. I love the mobile app and the ability to see reports on the phone.
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ScreenShots

Domo Screenshots

Screenshot of Screenshot of

Zoho Analytics Screenshots

Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.