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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
    Pricing
    Domo
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Domo
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Domo
    Considered Both Products
    Domo
    Chose Domo
    Because Domo has high mobile and responsive features, we prefer Domo over the others. Because other products still lack features in terms of features, it slows us down. We hope that Domo continues to innovate continuously to become even better. Thank you Domo for providing many …
    Incentivized
    Chose Domo
    Much better than the previous system Tag which was Corvu which ended up being just a shell for Rocket Software. It also brings modern capabilities such as roles and security to the systems that we have, It is also a lot easier than the old one in which we needed to hire a …
    Incentivized
    Chose Domo
    Microsoft Excel has the ability to create spreadsheets and charts however it requires very complicated formulas and macros.
    Domo is a little more user friendly as far learning how to use the program without needing to understand complex formulations. Excel is also very touchy, …
    Incentivized
    Chose Domo
    Domo is on the higher side when it comes to price against the competition but it warrants it. It has all the features and capabilities you will need to execute an exceptional BI program across your organization. I'm not sure I'd recommend this if this is your first BI tool just …
    Incentivized
    Chose Domo
    Domo customer service is what sets it apart. This is something that we focus on because setup time for tools and downtime often causes issues. Having the support team being so responsive and able to help is a huge bonus.
    Incentivized
    Chose Domo
    We have used grow.com and zoho analytics but Domo is one of the best softwares overall for these purposes.
    Incentivized
    Chose Domo
    Domo is way more user friendly and creates easier to read reporting.
    Incentivized
    Chose Domo
    Domo is a complete end-to-end platform that provides warehouse, ETL, and visualization features as against these other platforms which are mostly visualization platforms. Though other platforms have started providing data cleaning features, they do not provide connectivity to …
    Incentivized
    Chose Domo
    Domo is one of the best software out there simply because of the functionality and capability that it has over other software. The only downside with this is that it is a bit more expensive compared to other solutions out there, but this is because of the added functionality.
    Incentivized
    Chose Domo
    Domo has a slightly steeper learning curve than Tableau, but once you learn it, it is MUCH better than Tableau.

    You will need someone on the team dedicated to running the platform
    Incentivized
    Chose Domo
    I wasn't personally involved with the selection of Domo as compared to other solutions. I am aware that the close proximity of the company to us gave them opportunities to be more personal in their presentation. Tableau was probably our second choice. But the customer service …
    Incentivized
    Chose Domo
    I have not used other BI tools.
    Incentivized
    Chose Domo
    I have used Tableau, Hyperion, Micro-strategy, Crystal, and SSRS, nothing was as easy to use as Domo. It is also not one-off. I can create a new report based off of an existing dataset in a few minutes, and so can anyone else.
    Incentivized
    Chose Domo
    Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as …
    Incentivized
    Chose Domo
    Domo is much more flexible than Tableau or Qlik. It's also less expensive.
    Incentivized
    Chose Domo
    Used PowerBI, and have seen Tableau, Sisense, and Qlik used.
    Incentivized
    Chose Domo
    I have never used Tableau, but I've spoken with colleagues who have used it. Tableau is good and probably a better experience for the report builder, but I know my executive team is satisfied with it and it does make it easy for them see how the company is performing as a whole.
    Incentivized
    Chose Domo
    We switched from Tableau to Domo because we believe Domo is a better tool for self-service business intelligence. After switching to Domo, we saw much stronger adoption from business users compared to Tableau.
    Incentivized
    Chose Domo
    We looked into Tableau before Domo but decided Domo was more suitable for our business.
    Incentivized
    Chose Domo
    Domo blows Foresee out of the water. In the future, I would like to see the two integrated further so I do not need to skip between apps.
    Incentivized
    Chose Domo
    Microsoft Power BI is nowhere near Domo.
    Incentivized
    Chose Domo
    I haven't used any other similar products.
    Incentivized
    Chose Domo
    Domo is faster, more versatile, and visually more appealing.
    Incentivized
    Chose Domo
    It's been a few years since we evaluated BI options - Domo was the winner in perceived ease of use and cost, it's held true to that.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    Features
    Domo
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Domo
    Feature
    Domo
    8.8
    71 Ratings
    8% above category average
    Pixel Perfect reports8.549 Ratings
    Customizable dashboards9.471 Ratings
    Report Formatting Templates8.564 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Domo
    Feature
    Domo
    8.6
    70 Ratings
    7% above category average
    Drill-down analysis8.069 Ratings
    Formatting capabilities8.068 Ratings
    Integration with R or other statistical packages9.01 Ratings
    Report sharing and collaboration9.470 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Domo
    Feature
    Domo
    8.2
    68 Ratings
    1% below category average
    Publish to Web9.453 Ratings
    Publish to PDF8.055 Ratings
    Report Versioning7.01 Ratings
    Report Delivery Scheduling8.564 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Domo
    Feature
    Domo
    8.3
    69 Ratings
    4% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.069 Ratings
    Location Analytics / Geographic Visualization8.963 Ratings
    Predictive Analytics7.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Domo
    Feature
    Domo
    8.8
    70 Ratings
    4% above category average
    Multi-User Support (named login)9.067 Ratings
    Role-Based Security Model8.664 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.068 Ratings
    Report-Level Access Control8.53 Ratings
    Single Sign-On (SSO)10.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Domo
    Feature
    Domo
    8.0
    62 Ratings
    2% above category average
    Responsive Design for Web Access7.160 Ratings
    Mobile Application7.551 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.559 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Domo
    Feature
    Domo
    7.7
    1 Ratings
    1% below category average
    REST API8.01 Ratings
    Javascript API8.01 Ratings
    iFrames8.01 Ratings
    Java API8.01 Ratings
    Themeable User Interface (UI)7.01 Ratings
    Customizable Platform (Open Source)7.01 Ratings
    Best Alternatives
    Domo
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    Domo
    Likelihood to Recommend
    10.0
    (74 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    Usability
    8.0
    (35 ratings)
    Support Rating
    9.2
    (14 ratings)
    Implementation Rating
    9.1
    (21 ratings)
    Data Sharing and Collaboration
    8.2
    (35 ratings)
    Data Sources
    8.3
    (35 ratings)
    Vendor pre-sale
    7.5
    (6 ratings)
    User Testimonials
    Domo
    Likelihood to Recommend
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Pros
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Cons
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Likelihood to Renew
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Usability
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
    Read full review
    Support Rating
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
    Read full review
    Implementation Rating
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
    Read full review
    Alternatives Considered
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
    Read full review
    Return on Investment
    Domo
    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Incentivized
    Read full review
    ScreenShots

    Domo Screenshots

    Product screenshotProduct screenshot