WhenToWork vs. Workday Workforce Management

WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.

Incentivized

Workday is well suited as am employee because it allows me to easily access pay and goal-setting information at a large org. It also made the process of getting hired and initially onboarded simple. I imagine it could be less helpful at a smaller organization where people have more direct access to folks in payroll

Incentivized

• WhenToWork utilizes templates that make scheduling a breeze.
• WhenToWork allows the user to "drag and drop" entries for quick changes.

Incentivized

• Collaborate with HR on completed tasks
• Review and Submit Timesheets for staff
• Submit personal time off for supervisors to review and approve or decline.

Incentivized

• The mobile app is too restrictive and could use a makeover.
• Would like the program to remember defaults (ie. "my positions", etc.)

Incentivized

• Cost
• Requires HRIS Personnel
• Implementation Time

Incentivized

The way that the menus are laid out into Home, Personal, Organization, and more makes it fairly simple to find what you are looking for even if you do not know exactly where to find what you are looking for. The "Timely Suggestions" and other recommended tasks also elevate important tasks to your attention

Incentivized

WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.

Incentivized

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.

Incentivized

Workday is much easier and simpler to use. It's very straightforward and easy to train people on.

Incentivized

• N/A. Not a manager, just a user.

Incentivized

• More staff felt comfortable using Workday Payroll and Workforce Management to complete tasks
• Having a mobile app made it possible to submit or approve hours when you're on the go and not at your desk in front of a computer.
• Because of the mobile app, it made it easier for student worker to submit their time when they are at home.

Incentivized