WhenToWork vs. Workday Workforce Management

I find WhenToWork to be very well suited for a company such as ours with multiple locations and 24-hour operation.

With as many as 50 schedules to keep track of, it does an excellent job. The ability to combine individual schedules into a view as an entire department with varying schedules is also a plus.

Incentivized

Workday is well suited as am employee because it allows me to easily access pay and goal-setting information at a large org. It also made the process of getting hired and initially onboarded simple. I imagine it could be less helpful at a smaller organization where people have more direct access to folks in payroll

Incentivized

• Cost effective
• Efficient for users and manager interactions
• Solves the scheduling solution need
• Unique view for different roles

Incentivized

• payroll
• timecard edits
• mobile ability

Incentivized

• It would be a nice feature if WhenToWork could allow the user to build schedules from the Calendar View.
• Would love to see WhenToWork integrate with payroll programs, such as ADP, Paycom, Paychex, etc., so employees' schedules and hours worked would be synchronized.

Incentivized

• The tasks function is somewhat clunky, and its hard to see who the task is sent to next in order to follow up with them.
• In-process referrals don't always show up in the "My Referrals" tab
• Filters on tasks don't always work.

Incentivized

Workday Payroll and Workforce Management hasn't given me any issues. I love that you can customize your profile with icons, the color scheme, and etc. It makes it feel more personable. In addition, you can customize which icons that you use frequently to complete tasks. I would recommend it to anyone who wants a platform that has high usability and versatility.

Incentivized

I've never needed assistance.

Incentivized

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.

Incentivized

Workday Payroll and Workforce Management in my opinion does as great job of letting staff know beforehand what they are going to get paid on a weekly or bi-weekly basis. I found that Gusto does not provide that insight. It would be nice though to have a feature in those platforms where you could do a "what if" feature to determine how much you could make if you were single, married, or made a higher salary or lower. This is a feature that I have used in webBASIS, and it was extremely helpful.

Incentivized

• N/A. Not a manager, just a user.

Incentivized

• Faster processes
• Accuracy
• Salary for increased personnel

Incentivized