Tipalti vs. Webexpenses

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tipalti
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.N/A
Webexpenses
Score 9.2 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…N/A
Pricing
TipaltiWebexpenses
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TipaltiWebexpenses
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequired$250 null
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Community Pulse
TipaltiWebexpenses
Features
TipaltiWebexpenses
Payment Management
Comparison of Payment Management features of Product A and Product B
Tipalti
9.1
Ratings
19% above category average
Webexpenses
8.2
Ratings
0% above category average
Customizable Approval Policies9.10 Ratings8.10 Ratings
Financial Document Management8.20 Ratings7.70 Ratings
Payment Status Tracking9.40 Ratings8.20 Ratings
Payment Audit Trail9.40 Ratings8.60 Ratings
Duplicate Bill Detection9.00 Ratings8.00 Ratings
Advanced OCR8.90 Ratings7.80 Ratings
Electronic Funds Transfer9.30 Ratings8.70 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Tipalti
8.2
Ratings
21% above category average
Webexpenses
-
Ratings
Automated Accounts Payable Processes8.80 Ratings00 Ratings
Vendor Management9.30 Ratings00 Ratings
Tax Form Preparation6.60 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
Tipalti
-
Ratings
Webexpenses
8.5
Ratings
1% below category average
Employee Expense Reporting00 Ratings8.70 Ratings
Corporate Card Reconciliation00 Ratings8.40 Ratings
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TipaltiWebexpenses
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Webexpenses
Webexpenses
Score 9.2 out of 10
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Score 9.1 out of 10
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User Ratings
TipaltiWebexpenses
Likelihood to Recommend
8.8
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
9.2
(0 ratings)
Usability
8.9
(0 ratings)
9.1
(0 ratings)
Availability
9.1
(0 ratings)
9.3
(0 ratings)
Performance
8.2
(0 ratings)
9.6
(0 ratings)
Support Rating
7.3
(0 ratings)
8.6
(0 ratings)
In-Person Training
-
(0 ratings)
8.7
(0 ratings)
Online Training
7.3
(0 ratings)
9.8
(0 ratings)
Implementation Rating
7.3
(0 ratings)
7.8
(0 ratings)
Configurability
7.3
(0 ratings)
6.4
(0 ratings)
Ease of integration
6.4
(0 ratings)
7.3
(0 ratings)
Product Scalability
6.4
(0 ratings)
9.3
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
8.7
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
9.1
(0 ratings)
User Testimonials
TipaltiWebexpenses
Likelihood to Recommend
The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.
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Really suits me well for making mileage claims, the map works well and it has an accurate log of addresses. Very handy and easy to be able to add any necessary receipts. Could be a good idea to include live road closures? but I understand that's quite tricky to do. Really easy to be able to move routes when you have gone a different way than recommended.
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Pros
  • Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
  • System is almost always working efficiently, very few incidents that slow me down.
  • System is incredibly user friendly. I was able to learn it pretty quickly.
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  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
  • In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
  • Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
  • For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
  • If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.
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  • When you click add receipts after putting the details of your expense, you get the impression that you have done something incorrect from the prompt that you receive
  • Two options for adding receipts can confuse people when training them on how to use
  • An easy to access FAQ would be helpful
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Likelihood to Renew
Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
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It depends if alternative systems for other functions (HR / Payroll) have expenses functionality included as a supplementary service. If they’re part of a total system then having a separate system for expenses when another system provides the functionality (even if mildly less efficient, etc) then it wouldn’t be viable
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Usability
The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
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Based on what I have used it for, it was very easy to use and navigate. The approval process was already setup on the back end so there was no confusion on my end. Notifications were sent to my email based on status which made it helpful to understand where an expense was in the process.
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Reliability and Availability
Tipalti has always been responsive to our questions and concerns.
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it is always available when I need it
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Performance
No issues here. Generally has been pretty fast.
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Some times image uploads can be slow and you have to alter the image resolution to increase the speed
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Support Rating
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
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The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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In-Person Training
No answers on this topic
All went well.
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Online Training
Tipalti provides great How to online guide
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It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
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Implementation Rating
Implementation went smooth as we used and tested everything in the sandbox first
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As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
Both of these products have treated us well and have their pros and cons. We do a lot of acquisitions though and they are just not friendly the more and more you go. Tipalti has been very helpful with the more we grow. Its a key part in integrating finances
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The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.
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Scalability
We were given the option of only one integration.
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because as the business has grown to has the user base
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Return on Investment
  • in my Corporate Controller capacity, I have total visibility of all invoices within the organization
  • total staff time spent on the AP process will decrease easily 75% or more
  • I have a small staff. Even during PTO of my staff member, I can do necessary AP items, start to finish, in minutes, 100% remotely
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  • Easy integration with your existing finance / accounting software.
  • Lot of time is being saved in maintaining records and now going completely online.
  • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
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ScreenShots

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.