Tidio vs. Zowie

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tidio
Score 8.6 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
per month
Zowie
Score 0.0 out of 10
N/A
Zowie is a help desk and email automation chatbot and virtual assistant sofware solution, designed ot enable companies that sell online to deflect tickets using automation, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as a standalone customer service system or enhance current tools like Zendesk, Intercom, Gorgias, and others.N/A
Pricing
TidioZowie
Editions & Modules
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
No answers on this topic
Offerings
Pricing Offerings
TidioZowie
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
TidioZowie
Features
TidioZowie
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Tidio
7.0
1 Ratings
17% below category average
Zowie
-
Ratings
Chat history and transcripts7.01 Ratings00 Ratings
Chat reporting7.01 Ratings00 Ratings
Chat and web analytics7.01 Ratings00 Ratings
User Ratings
TidioZowie
Likelihood to Recommend
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
TidioZowie
Likelihood to Recommend
Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
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Zowie Inc
No answers on this topic
Pros
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Zowie Inc
No answers on this topic
Cons
Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Zowie Inc
No answers on this topic
Alternatives Considered
Tidio
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Zowie Inc
No answers on this topic
Return on Investment
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
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Zowie Inc
No answers on this topic
ScreenShots

Tidio Screenshots

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