| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avalara | Score8.1 out of 10 | N/A | Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S. | N/A |
 TaxJar | Score8.6 out of 10 | N/A | TaxJar offers automated sales tax reporting and filing. According to the vendor, capabilities include: Accurate, Detailed Sales Tax Reports: TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special jurisdictions, etc). Users can also sort data by any date range. Estimated Sales Tax Reports: Users can see a comparison of what they actually collected versus what… | $19 for up to 200 orders/month |
| Avalara | TaxJar | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | — | 30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume. Transactions are equal to -Orders imported into TaxJar with one or more line items -SmartCalcs API pushed sales tax calculation If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson. | ||||||||||||||
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| Avalara | TaxJar | |
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| Considered Both Products | Chose Avalara Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Avalara We briefly reviewed TaxJar, but went with Avalara when we did our evaluation. Avalara Provided everything that we needed. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Avalara TaxJar is for smaller businesses. Our business and amount of transactions were not a fit. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Avalara Avalara was more intuitive and integrated with our existing ERP. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Avalara We looked at others, however with our older ERP system we already new that Avalara was what we needed. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | Chose TaxJar Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TaxJar Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TaxJar I looked at Avalara in the beginning and the price point was way too high. I have been with TaxJar since shortly after they started and they are a great company. Watching them grow has been great. Just need to accommodate the accountant a little better. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TaxJar Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TaxJar I believe TaxJar is better suited to smaller, especially Home-Based businesses with its good customer service focus and more reasonable pricing for small biz. Avalara, as far as I know, is not priced competitively for micro-sized businesses. TaxJar began in the small business … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TaxJar TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
91% Would buy again 152 Answers | 100% Would buy again 8 Answers | |
| Delivers good value for the price | ||
87% Delivers good value for the price 121 Answers | 100% Delivers good value for the price 7 Answers | |
| Happy with the feature set | ||
91% Happy with the feature set 156 Answers | 100% Happy with the feature set 8 Answers | |
| Lived up to sales and marketing promises | ||
81% Lived up to sales and marketing promises 93 Answers | 88% Lived up to sales and marketing promises 7 Answers | |
| Implementation went as expected | ||
73% Implementation went as expected 96 Answers | 88% Implementation went as expected 7 Answers | |
| Avalara | TaxJar | |
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| Highlights |
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| Avalara | TaxJar | |||||||||||||||||||||||||
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| Avalara | TaxJar | |
|---|---|---|
| Likelihood to Recommend | 8.2 | 9.3 |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.9 | - |
| Availability | 8.0 | - |
| Performance | 8.0 | - |
| Support Rating | 3.1 | 7.5 |
| In-Person Training | 8.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 9.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 10.0 | - |
| Vendor post-sale | 7.5 | - |
| Vendor pre-sale | 8.0 | - |
| Avalara | TaxJar | |
|---|---|---|
| Likelihood to Recommend |
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| Pros | No answers on this topic |
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| Cons |
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| Likelihood to Renew |
| No answers on this topic |
| Usability | No answers on this topic | No answers on this topic |
| Reliability and Availability |
| No answers on this topic |
| Performance |
| No answers on this topic |
| Support Rating | No answers on this topic |
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| In-Person Training |
| No answers on this topic |
| Online Training | No answers on this topic | No answers on this topic |
| Implementation Rating | No answers on this topic | No answers on this topic |
| Alternatives Considered | No answers on this topic |
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| Scalability | No answers on this topic | No answers on this topic |
| Return on Investment | No answers on this topic |
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| ScreenShots | Avalara Screenshots     | TaxJar Screenshots  |
