TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slack

    Score9.1 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Workplace from Meta

    Score8 out of 10
    N/AFacebook at Work allows users to interact with co-workers through the Facebook interface.

    $4

    per month per user

    Pricing
    SlackWorkplace from Meta
    Editions & Modules
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Enterprise Live
    $2.00
    per month per user
    Enhanced Admin & Support
    $2.00
    per month per user
    Workplace Core
    $4.00
    per month per user
    Offerings
    Pricing Offerings
    SlackWorkplace from Meta
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.—
    More Pricing Information
    Community Pulse
    SlackWorkplace from Meta
    Considered Both Products
    Salesforce
    Chose Slack
    Slack is more likely to be like internal messaging apps, so it is much more familiar than Skype for Business. Its app is much easier to use and has a nice UI in comparison to Skype for Business. On the other hand, for our day-to-day needs, Workplace by Facebook is much more …
    Incentivized
    Chose Slack
    We did not found the same level of features on all these products. Where Slack is better than other ones, is that you are interacting with other really fast, you can jump in open channels, private channels, be updated about topics and also manage different workspaces. The …
    Incentivized
    Chose Slack
    Slack offers a seamless experience with a very simple and easy understandable user interface. Slack is better when it comes to memory management on Windows. The menu design offered by Slack to the left of the screen offers a much better user experience than those provided by …
    Incentivized
    Chose Slack
    Slack is more integrated with our third-party software products and is easier and faster to set up.
    Incentivized
    Chose Slack
    Slack is mostly chat-based more so than workflow-focused. Wrike and Asana are both much more workflow focused, so it's hard to compare them to Slack. Slack is great to get people to collaborate and discuss things or keep them updated in what is going on. However, if your issues …
    Incentivized
    Chose Slack
    We found that for group collaboration and communicate that Slack was a far superior solution for our business. We found it extremely easy to use and adoption of the service was viral. With the alternatives when we trialled them we found it harder to gain traction amongst our …
    Incentivized
    Chose Slack
    Way easier to separate conversations on Slack, direct at people and search topics and conversations. Much more efficient.
    Incentivized
    Meta Platforms Inc
    Chose Workplace from Meta
    I think that Workplace facebook is more intuitive for users than Slack or Yammer, it allows you to create groups and send information to everyone in a cleaner and more accessible way, as well as having more functionalities. In the case of Telegram, the functionality is more …
    Incentivized
    Chose Workplace from Meta
    Workplace is so much better than Slack. It is a far less overwhelming way to message employees and provide input and status updates on projects. I feel like Slack is just a never-ending message board and it's all over the place, but with Workplace's familiar interface to …
    Incentivized
    Chose Workplace from Meta
    Slack has very limited features when compared with Workplace by Facebook. It looks like we have to make a group or something like that and start chatting like telegram or WhatsApp. It has some additional features and a professional look when compared with the social media apps, …
    Incentivized
    Chose Workplace from Meta
    I didn’t! We like that Slack is free-standing and we moved over post the death of Hipchat, so it’s easier to stay there.
    Incentivized
    Chose Workplace from Meta
    Hangouts is positioning itself as a simpler service. It does not need to have a complete feed or directory of all of the users. Slack works more like Workplace, but feels more limited. Workplace feels more like a community board and can bridge distances between remote teams and …
    Incentivized
    Chose Workplace from Meta
    Unlike Slack and Teams, which come from the enterprise world, Workplace is a product born from a social networking company making it friendlier and "cooler" somehow. It feels more familiar, easy to use and it can be less formal and more relatable. In terms of functionality, it …
    Incentivized
    Chose Workplace from Meta
    Slack is much better as far as a chat tool goes. It integrates with Google Drive and other project management software, it separates conversations by channels and people, and you can do it all from one app.
    Incentivized
    Chose Workplace from Meta
    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It …
    Incentivized
    Chose Workplace from Meta
    We recently migrated from the premium plan of Slack to Workplace by Facebook. We found that the security and privacy options were more easy to control, and that Facebook's UI was generally better-designed and more intuitive. Since Slack's extension/integration ecosystem is …
    Incentivized
    Chose Workplace from Meta
    Several software solutions were explored and tested before Workplace. While Slack, Yammer, and Skype offered the ability to collaborate on a project and have in-the-moment conversations, there was a realization that much more was needed to create a truly collaborative culture. …
    Incentivized
    Chose Workplace from Meta
    Slack is an interesting platform that are used to enhance collaboration & project management. But comparing to Workplace by Facebook, it lacks of personalized feature which makes Workplace by Facebook unique. It brings members of the organization closer to each others and from …
    Incentivized
    Chose Workplace from Meta
    Workplace [from Meta] far outstrips the others as it allows you to create an information hub, as well as just enabling conversations. The Newsfeed, Groups and the Knowledge Library all make it really simple for the end-user to find information, and the familiarity of having …
    Incentivized
    Chose Workplace from Meta
    The other helps out only for files and project management. With Workplace place you can go farther in project management and communication between the different teams. It's really a game-changer for every company that as adopts this tool. If you take it, you will see a really …
    Incentivized
    Chose Workplace from Meta
    Any other tool used before is not UI familiar as Workplace by Facebook. So now most of companies are migrating to Workplace because it's very easy to use, UI is perfect similar to Facebook which is widely used by everyone now. Also to keep fun in organizations after the …
    Incentivized
    Chose Workplace from Meta
    The other video conference tools out there are more polished and robust. We still use Zoom for larger, important calls; calls with clients outside our organization (who don't have access to Workplace by Facebook Chat); and when we need to share screens to a group call …
    Incentivized
    Chose Workplace from Meta
    Workplace by Facebook offers more features with less of a learning curve than other options, which has helped adoption and usefulness. It is built for communication, which it excels at. However, it is not built to address all business needs and other project management, …
    Incentivized
    Chose Workplace from Meta
    Facebook is the one Common word across Globe. Almost Everyone knows how to use it. And if this is capable of handling workplace requirements, then it is perfect competitor for anything in market.
    Incentivized
    Chose Workplace from Meta
    Workplace offers more features with less of a learning curve than other options, which has helped adoption and usefulness. It is built for communication, which it excels at, but it is not built to address all business needs and other project management, document review, and …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    389 Answers
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    330 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    392 Answers
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    222 Answers
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    250 Answers
    92%
    Implementation went as expected
    23 Answers
    Features
    SlackWorkplace from Meta
    Project Management
    Comparison of Project Management features of Slack and Workplace from Meta
    Feature
    Slack
    8.2
    479 Ratings
    7% above category average
    Workplace from Meta
    -
    Ratings
    Task Management8.2310 Ratings00 Ratings
    Gantt Charts6.961 Ratings00 Ratings
    Scheduling7.9259 Ratings00 Ratings
    Workflow Automation8.4284 Ratings00 Ratings
    Mobile Access9.5460 Ratings00 Ratings
    Search8.7463 Ratings00 Ratings
    Visual planning tools8.0187 Ratings00 Ratings
    Communication
    Comparison of Communication features of Slack and Workplace from Meta
    Feature
    Slack
    8.9
    488 Ratings
    12% above category average
    Workplace from Meta
    -
    Ratings
    Chat9.8488 Ratings00 Ratings
    Notifications9.1484 Ratings00 Ratings
    Discussions9.6473 Ratings00 Ratings
    Surveys8.1302 Ratings00 Ratings
    Internal knowledgebase7.8300 Ratings00 Ratings
    Integrates with GoToMeeting8.9110 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
    Integrates with Outlook8.9120 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Slack and Workplace from Meta
    Feature
    Slack
    8.7
    461 Ratings
    11% above category average
    Workplace from Meta
    -
    Ratings
    Versioning8.4229 Ratings00 Ratings
    Video files8.8412 Ratings00 Ratings
    Audio files9.1403 Ratings00 Ratings
    Document collaboration8.5318 Ratings00 Ratings
    Access control8.4305 Ratings00 Ratings
    Advanced security features8.4264 Ratings00 Ratings
    Integrates with Google Drive9.0211 Ratings00 Ratings
    Device sync9.1339 Ratings00 Ratings
    Best Alternatives
    SlackWorkplace from Meta
    Small Businesses
    Flock
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Workvivo
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SlackWorkplace from Meta
    Likelihood to Recommend
    9.4
    (488 ratings)
    7.4
    (55 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (103 ratings)
    5.6
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (66 ratings)
    8.4
    (21 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SlackWorkplace from Meta
    Likelihood to Recommend
    Salesforce
    If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event
    Incentivized
    Read full review
    Meta Platforms Inc
    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    Incentivized
    Read full review
    Pros
    Salesforce
    • Huddles Run smoothly without any interferences.
    • Smooth individual calls quick and easy without any interruptions.
    • seamless notifications across multiple devices
    • The ability to easily tag a team member to urgently attend to a specific escalation.
    • Slack being user friendly and able to integrate easily with other platforms and apps.
    • How to easily open up different channels for different escalations and needs.
    • a safe direct messaging option.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Bring groups of people together to share info, stories, updates, etc.
    • The chat app is pretty decent.
    • Workplace Live is a good large-group meeting broadcast platform.
    • It's pretty intuitive to use for anyone who's used Facebook.
    • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
    • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
    • It has search capabilities for finding old information.
    • It's available for both desktop/laptop and mobile devices.
    • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
    • Workplace Chat has the ability to set it to Do Not Disturb.
    • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
    • You can use Markdown to format your text
    Incentivized
    Read full review
    Cons
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Meta Platforms Inc
    • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
    • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
    • An admin control dashboard would be really effective and even more so with more users on the platform.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Usability
    Salesforce
    Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
    Incentivized
    Read full review
    Meta Platforms Inc
    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Performance
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Support Rating
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Meta Platforms Inc
    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Alternatives Considered
    Salesforce
    Having had a lot of experience with Google Chat and Teams, Slack is far and away the better option. In comparison to Teams, Slack is much cleaner with a far more user friendly AI, Teams is far too clunky and feels tiresome to use, whereas it is super easy to pick up Slack and be able to configure it do exactly what you need. Whilst I don't find a massive difference between the usability and UI of Google Chat to Slack. Slack's range of features far outweighs Google Chat. The ease of external connections, workflows, file sharing, external connections for notifications (Make, Zapier etc), plus the huge range of apps you can connect to enhance your workspace is incredible. Google Chat does benefit from directly integrating into your Google Suite so you can get access to automatic status updates based on calendar activity, which would be nice for Slack to have
    Incentivized
    Read full review
    Meta Platforms Inc
    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
    • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
    • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
    Incentivized
    Read full review
    Meta Platforms Inc
    • We can meet the project times, that with the communication in real time.
    • We provide solutions to our suppliers in a reliable and efficient manner.
    • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
    Incentivized
    Read full review
    ScreenShots

    Workplace from Meta Screenshots

    Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.