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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.7 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    Microsoft Teams
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Teams
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Microsoft Teams
    Considered Both Products
    Microsoft
    Chose Microsoft Teams
    Microsoft Teams is a complementary tool I used in my software panel. So it can cover many cases where partners are not using the same tools as the ones used in my firm. It is a complementary tool with other ones like Miro, Slack, and Jira, for example, in order to facilitate …
    Incentivized
    Chose Microsoft Teams
    I suppose on some level I selected Microsoft Teams because my company has it installed on the computers automatically, but having used other programs I find the Microsoft Teams interface to be very user-friendly and you aren't forced into harder to use features unless you …
    Incentivized
    Chose Microsoft Teams
    I think Microsoft Teams is much more user friendly and has more features.
    Incentivized
    Chose Microsoft Teams
    I only use Teams because I am forced by my employer. I think Slack is far superior - it just works.
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is easily accesible and is fast unlike others.
    Incentivized
    Chose Microsoft Teams
    With Microsoft Teams you can better check each one's agenda. The background when in a meeting is better. Microsoft Teams also have more options for integrations in place.
    It's also easier and more intuitive.
    It also offers more options of communicating and not only video …
    Incentivized
    Chose Microsoft Teams
    I had the priviledge to work with Microsoft Teams Rooms both in bring your own device mode and also connecting a device via Azure monitor. This helped a lot when we needed to do local meetings with a lot of people with external partners. This helped a lot since we were able to …
    Incentivized
    Chose Microsoft Teams
    We are in the Microsoft Eco-system, so Teams integrates well with our other tools.
    We also integrated our company website and IT website to contact me or our IT team.
    Without a second doubt, Teams is the application we choose among others and we will continue to use Teams as our …
    Incentivized
    Chose Microsoft Teams
    I prefer using Slack for text and quick video/audio calls. It is easy and has features like GIFs and other integrations built in. It's a nice one button way to communicate. We use Zoom for our more structured meetings and I use Zoom for my training sessions because I can plug …
    Incentivized
    Chose Microsoft Teams
    We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. …
    Incentivized
    Chose Microsoft Teams
    Zoom
    Incentivized
    Chose Microsoft Teams
    We selected Microsoft Teams as we were using starleaf and we had numerous issues.

    But now we are also not satisfied at all. And I hope we would move to another app soon.
    Incentivized
    Chose Microsoft Teams
    The Office 365 suit contains everything needed for daily use such as document editing, spreadsheet, email client. The OneDrive is a great addition to that. Microsoft Teams allows the editing and access to files saved in OneDrive if ther are shared to you. Therefore, Microsoft …
    Incentivized
    Chose Microsoft Teams
    Teams is the best of the company message tools that I have used so far because it integrates so many functionalities. Teams goes way beyond the instant messaging or video calls features with screen-sharing. It integrated with your calendar, enables you to do task tracking (e.g. …
    Incentivized
    Chose Microsoft Teams
    While we mostly use monday.com for our CRM needs, we still use Teams for our communication needs all day every day. We couldn't function as a team without Teams! The chat and meeting setup/scheduling function is so useful and easy to use. We have found that having meetings is …
    Incentivized
    Chose Microsoft Teams
    • Microsoft Teams has a lot of features
    • it's well integrated with all other Microsoft products
    • It has a user-friendly desktop and mobile applications
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is a centralized application and integrates to all O365 application suite, this allows any company to have everything at reach, applications, data stored, sharepoint and so on. You can set up meetings and record them which is an advantage because you dont need …
    Incentivized
    Chose Microsoft Teams
    Teams was selected by another team in the organization to manage Instant Messaging needs.
    Incentivized
    Chose Microsoft Teams
    The most noticeable thing that Microsoft Teams offers and Zoom lacks is providing the history of meeting chats. If you join a Zoom meeting late, you don't get any of the chat info (e.g. shared messages, files, contact info, weblinks) that were sent prior to you joining. With …
    Incentivized
    Chose Microsoft Teams
    Zoom has better video call quality and fewer drops in voice calls.
    Incentivized
    Chose Microsoft Teams
    For our particular use case, which is collaboration across teams sitting in different geographies in a fast-paced sales organization, Microsoft Teams is just the perfect platform to bring everyone together. Teams helps you keep the dialogue strictly professional which is good …
    Incentivized
    Chose Microsoft Teams
    User experience is of a higher level and integrates well into Outlook. Using the tool to facilitate user testing with participants outside the company is a breeze too.
    Incentivized
    Chose Microsoft Teams
    Microsoft Team is one of Microsoft's newest applications. Looking at the evolution of the Office suite, I can only imagine what Team will become with the next updates. It's a product that fills a need and has a lot of possibilities to evolve well. I would put it right in the …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    Features
    Microsoft Teams
    Project Management
    Comparison of Project Management features of Microsoft Teams
    Feature
    Microsoft Teams
    4.2
    192 Ratings
    59% below category average
    Task Management4.9147 Ratings
    Gantt Charts3.276 Ratings
    Scheduling3.9162 Ratings
    Workflow Automation3.8101 Ratings
    Mobile Access5.3184 Ratings
    Search4.2169 Ratings
    Visual planning tools4.1118 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams
    Feature
    Microsoft Teams
    5.8
    201 Ratings
    31% below category average
    Chat5.6200 Ratings
    Notifications5.1199 Ratings
    Discussions5.5187 Ratings
    Surveys4.8112 Ratings
    Internal knowledgebase4.1122 Ratings
    Integrates with GoToMeeting6.547 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings
    Integrates with Outlook9.1156 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams
    Feature
    Microsoft Teams
    4.8
    186 Ratings
    48% below category average
    Versioning4.8130 Ratings
    Video files4.2158 Ratings
    Audio files4.8160 Ratings
    Document collaboration5.7173 Ratings
    Access control5.1156 Ratings
    Advanced security features3.7117 Ratings
    Integrates with Google Drive5.353 Ratings
    Device sync4.5132 Ratings
    Best Alternatives
    Microsoft Teams
    Small Businesses
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Microsoft Teams
    Likelihood to Recommend
    5.5
    (278 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    Usability
    5.4
    (62 ratings)
    Availability
    9.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    8.3
    (113 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Professional Services
    7.0
    (7 ratings)
    User Testimonials
    Microsoft Teams
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    ScreenShots