SAP Commerce Cloud vs. SAP S/4HANA Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 7.9 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
SAP S/4HANA Cloud
Score 8.6 out of 10
N/A
SAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP S/4HANA Cloud is a foundational component of the SAP…N/A
Pricing
SAP Commerce CloudSAP S/4HANA Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Commerce CloudSAP S/4HANA Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPer user, per month
More Pricing Information
Community Pulse
SAP Commerce CloudSAP S/4HANA Cloud
Considered Both Products
SAP Commerce Cloud
Chose SAP Commerce Cloud
We are already using a lot of SAP products and are having quiet a big SAP application portfolio already, that is why SAP Commerce Cloud was out first choice, in terms of experience and ease of work with them. They are a great support till today whenever required, whether its …
Chose SAP Commerce Cloud
SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.
Chose SAP Commerce Cloud
Shopify is SaaS and has its use cases, we chose Commerce Cloud because we are looking to launch at an enterprise level
Chose SAP Commerce Cloud
This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and …
SAP S/4HANA Cloud
Chose SAP S/4HANA Cloud
We have selected SAP S/4HANA Cloud because we're running on ECC already. Now we have moved to SAP S/4HANA Cloud ... performance is faster because it runs on only HANA DB.
Chose SAP S/4HANA Cloud
SAP S/4HANA Cloud included the most integration and real-time analytics of other best of breed applications. The improvements in ease of use have greatly improved user experience. I was not directly involved in the selection process but on a team of about 30 who provided …
Features
SAP Commerce CloudSAP S/4HANA Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
7.7
79 Ratings
2% below category average
SAP S/4HANA Cloud
-
Ratings
Product catalog & listings8.175 Ratings00 Ratings
Product management7.875 Ratings00 Ratings
Bulk product upload7.472 Ratings00 Ratings
Branding8.369 Ratings00 Ratings
Mobile storefront7.369 Ratings00 Ratings
Product variations7.569 Ratings00 Ratings
Website integration7.774 Ratings00 Ratings
Visual customization8.270 Ratings00 Ratings
CMS7.371 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.0
71 Ratings
4% above category average
SAP S/4HANA Cloud
-
Ratings
Abandoned cart recovery8.014 Ratings00 Ratings
Checkout user experience8.170 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
6.6
62 Ratings
23% below category average
SAP S/4HANA Cloud
-
Ratings
eCommerce security6.662 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
7.1
71 Ratings
8% below category average
SAP S/4HANA Cloud
-
Ratings
Promotions & discounts7.270 Ratings00 Ratings
Personalized recommendations7.063 Ratings00 Ratings
SEO7.061 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
7.9
72 Ratings
1% below category average
SAP S/4HANA Cloud
-
Ratings
Multi-site management7.967 Ratings00 Ratings
Order processing8.069 Ratings00 Ratings
Inventory management8.064 Ratings00 Ratings
Shipping8.364 Ratings00 Ratings
Custom functionality7.468 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.3
290 Ratings
15% above category average
Pay calculation00 Ratings8.0248 Ratings
Benefit plan administration00 Ratings8.3248 Ratings
Direct deposit files00 Ratings8.0242 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.9
424 Ratings
4% above category average
API for custom integration00 Ratings7.9406 Ratings
Plug-ins00 Ratings7.8376 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.4
487 Ratings
3% above category average
Single sign-on capability00 Ratings8.7457 Ratings
Role-based user permissions00 Ratings8.2480 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.9
494 Ratings
9% above category average
Dashboards00 Ratings7.9462 Ratings
Standard reports00 Ratings8.0487 Ratings
Custom reports00 Ratings7.8453 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.3
485 Ratings
7% above category average
Accounts payable00 Ratings8.4478 Ratings
Accounts receivable00 Ratings8.3460 Ratings
Global Financial Support00 Ratings8.149 Ratings
Primary and Secondary Ledgers00 Ratings8.148 Ratings
Journals and Reconciliations00 Ratings8.248 Ratings
Configurable Accounting00 Ratings8.245 Ratings
Standardized Processes00 Ratings8.651 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.6
426 Ratings
8% above category average
Inventory tracking00 Ratings8.5417 Ratings
Automatic reordering00 Ratings8.3361 Ratings
Location management00 Ratings8.2344 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.4
437 Ratings
7% above category average
Pricing00 Ratings8.2416 Ratings
Order entry00 Ratings8.5425 Ratings
Credit card processing00 Ratings9.024 Ratings
Cost of goods sold00 Ratings8.5400 Ratings
Order Orchestration00 Ratings8.040 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.6
52 Ratings
14% above category average
Billing Management00 Ratings9.01 Ratings
Cash and Asset Management00 Ratings7.946 Ratings
Travel & Expense Management00 Ratings10.01 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.042 Ratings
Period Close00 Ratings8.250 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.3
1 Ratings
29% above category average
Project Planning and Scheduling00 Ratings10.01 Ratings
Task Insight for Project Managers00 Ratings8.01 Ratings
Project Mobile Functionality00 Ratings10.01 Ratings
Definable Resource Pools00 Ratings9.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.3
27 Ratings
11% above category average
Award Lifecycle Management00 Ratings8.327 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.2
49 Ratings
17% above category average
Bids Analyzed and Compared00 Ratings8.138 Ratings
Contract Authoring00 Ratings8.238 Ratings
Contract Repository00 Ratings8.135 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.443 Ratings
Supplier Management00 Ratings8.343 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.8
1 Ratings
40% above category average
Risk Repository00 Ratings10.01 Ratings
Control Management00 Ratings10.01 Ratings
Control Efficiency Assessments00 Ratings10.01 Ratings
Issue Detection00 Ratings9.01 Ratings
Remediation and Certification00 Ratings10.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.2
37 Ratings
21% above category average
Transportation Planning and Optimization00 Ratings8.435 Ratings
Transportation Execution Management00 Ratings8.036 Ratings
Trade and Customs Management00 Ratings8.031 Ratings
Fulfillment Management00 Ratings8.532 Ratings
Warehouse Workforce Management00 Ratings8.131 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.5
39 Ratings
14% above category average
Production Process Design00 Ratings8.536 Ratings
Production Management00 Ratings8.737 Ratings
Configuration Management00 Ratings8.436 Ratings
Work Execution00 Ratings8.236 Ratings
Manufacturing Costs00 Ratings8.533 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.2
45 Ratings
14% above category average
Forecasting00 Ratings8.240 Ratings
Inventory Planning00 Ratings8.243 Ratings
Performance Monitoring00 Ratings8.342 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.0
42 Ratings
23% above category average
Proposal Management00 Ratings10.01 Ratings
Product Master Data Management00 Ratings8.042 Ratings
Best Alternatives
SAP Commerce CloudSAP S/4HANA Cloud
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Zoho One
Zoho One
Score 9.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Infor VISUAL
Infor VISUAL
Score 8.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudSAP S/4HANA Cloud
Likelihood to Recommend
8.1
(81 ratings)
8.6
(561 ratings)
Likelihood to Renew
10.0
(2 ratings)
9.2
(14 ratings)
Usability
7.9
(14 ratings)
8.2
(455 ratings)
Availability
-
(0 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
10.0
(3 ratings)
5.9
(77 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
6.8
(6 ratings)
Configurability
-
(0 ratings)
9.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
9.6
(48 ratings)
8.0
(2 ratings)
Product Scalability
9.6
(48 ratings)
8.0
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
SAP Commerce CloudSAP S/4HANA Cloud
Likelihood to Recommend
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
Read full review
SAP
I think it well suited for organizations with a large and complex infrastructures as it can handle them very easily in my opinion. It is also recommended for companies which are planning to move to mostly automated environments, in which it can be implemented in a good manner. I also think it is not suited or less suited for smaller scale organizations as the cost of operation could exceed the budget.
Read full review
Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
SAP
  • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
  • It enables faster and accurate data processing, which enhances decision-making.
  • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
Read full review
Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
Read full review
SAP
  • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
  • Implementation of AI bot on common tasks.
  • There are no offline functionality that users can use remotely.
  • As the scalability of the products grows, they become more expensive.
Read full review
Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Usability
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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SAP
Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
Read full review
Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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In-Person Training
SAP
No answers on this topic
SAP
More effective
Read full review
Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
Read full review
Alternatives Considered
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
Read full review
SAP
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
Read full review
Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review
SAP
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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SAP
  • The financial management part ensures every process is well planned and allocated resources are used efficiently.
  • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
  • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.