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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Spiff

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Spiff is a commission software that combines the familiarity of a spreadsheet with automation at scale. It is designed to streamline workflows, enable easier communication, and instill a high level of trust across all stakeholders.

    $900

    per year per user

    Xactly Incent®

    Score8.3 out of 10
    N/AXactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and…N/A
    Pricing
    Salesforce SpiffXactly Incent®
    Editions & Modules
    Spiff
    $75
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce SpiffXactly Incent®
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Salesforce SpiffXactly Incent®
    Considered Both Products
    Salesforce
    Chose Salesforce Spiff
    Spiff has a much cleaner and easy-to-read interface and dashboards. Overall, it just looks nicer and it is much easier to navigate. Xactly had the same functionality but was clunky and full of bugs. The tool went down numerous times and was always slow to add in new deals. …
    Incentivized
    Chose Salesforce Spiff
    I liked the level of service spiff provided, as well as the option to not use a spreadsheet oriented interface. QuotaPath and captivate were both reasonably compelling. Xactly seemed terrible for SMB companies, their pitch was basically that you could buy a base model and …
    Incentivized
    Chose Salesforce Spiff
    I only have experience with Xactly and just plain old Excel spreadsheets and while Excel is nice only because everyone knows how to use it, even if you don't know all the advanced stuff, the UI is not the best and can be overwhelming if the data isn't prepared by an advanced …
    Incentivized
    Chose Salesforce Spiff
    Spiff offered a better price, but I still think Xactly incent is a better option, especially for larger organizations
    Incentivized
    Chose Salesforce Spiff
    Prior to spiff, we used apps that were integrated in Salesforce. They were often inaccurate.
    Incentivized
    Chose Salesforce Spiff
    Company decision - but I agree
    Incentivized
    Chose Salesforce Spiff
    So much better with flexibility and customer service, as well as CRM integration.
    Incentivized
    Chose Salesforce Spiff
    Spiff is much easier to use and cheaper.
    Incentivized
    Chose Salesforce Spiff
    We felt Spiff provided more flexibility. We were more comfortable working with a smaller company as we felt we'd get more attention and better support.
    Incentivized
    Chose Salesforce Spiff
    Spiff had the best customer support
    Incentivized
    Chose Salesforce Spiff
    Complete automations, live sync of data, simple dashboard to understand, sales incentive customisation & plan creation.
    Incentivized
    Xactly Corp
    Chose Xactly Incent®
    I was not part of the selection process in my current company.
    Incentivized
    Chose Xactly Incent®
    Due to the volume of transactions and the complexity of plans that can be accommodated in Xactly
    Incentivized
    Chose Xactly Incent®
    Used other products in the market but found Incent is the best match to accommodate all our requirements
    Incentivized
    Chose Xactly Incent®
    Xactly Incent has really a better interface for the sales team to view their reports and be able to sign their sales compensation plans in Xactly Incent. Xactly Incent also provides a good analytics tool to create dashboards and reporting needs for other organizations within …
    Incentivized
    Chose Xactly Incent®
    Much simpler and easier to use, better pricing compared to competition for what you get.
    Incentivized
    Chose Xactly Incent®
    Xactly Incent® is promissing tool in market as it is from long time. and builded the trust with big companies. Whereas rest of the tools are new in market and has most recent features per industry requirement with enough flexibility.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    226 Answers
    93%
    Would buy again
    114 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    125 Answers
    97%
    Delivers good value for the price
    98 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    225 Answers
    97%
    Happy with the feature set
    120 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    109 Answers
    90%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    96 Answers
    80%
    Implementation went as expected
    69 Answers
    Features
    Salesforce SpiffXactly Incent®
    Sales ICM
    Comparison of Sales ICM features of Salesforce Spiff and Xactly Incent®
    Feature
    Salesforce Spiff
    7.6
    212 Ratings
    2% above category average
    Xactly Incent®
    7.0
    88 Ratings
    16% below category average
    Sales compensation plan creation7.8163 Ratings7.983 Ratings
    Complex sales crediting5.9146 Ratings6.778 Ratings
    Sales compensation process automation8.5191 Ratings6.481 Ratings
    Incentive auditing/regulation compliance7.3121 Ratings7.966 Ratings
    Sales compensation dashboards & forecasting7.8186 Ratings8.775 Ratings
    Incentive modeling8.3132 Ratings6.158 Ratings
    Agile incentive strategy8.0112 Ratings6.153 Ratings
    ICM mobile visibility7.4108 Ratings6.550 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Salesforce Spiff and Xactly Incent®
    Feature
    Salesforce Spiff
    -
    Ratings
    Xactly Incent®
    8.5
    83 Ratings
    1% above category average
    Personalized dashboards00 Ratings6.483 Ratings
    Color-coded scorecards00 Ratings8.82 Ratings
    KPIs00 Ratings8.53 Ratings
    Key Performance Indicator setting00 Ratings9.22 Ratings
    Benchmarking with external data00 Ratings9.22 Ratings
    Revenue Forecasting00 Ratings8.82 Ratings
    Pipeline Analytics00 Ratings8.42 Ratings
    Sales Gamification
    Comparison of Sales Gamification features of Salesforce Spiff and Xactly Incent®
    Feature
    Salesforce Spiff
    -
    Ratings
    Xactly Incent®
    8.0
    71 Ratings
    12% below category average
    Sales contest templates00 Ratings8.01 Ratings
    Custom sales contests00 Ratings9.01 Ratings
    Team competitions00 Ratings8.01 Ratings
    Multiple competitions00 Ratings9.01 Ratings
    Contest flexibility00 Ratings9.01 Ratings
    Sales rep view00 Ratings7.171 Ratings
    Mobile game functionality00 Ratings8.42 Ratings
    Game notifications & updates00 Ratings8.42 Ratings
    Social competition / Game collaboration00 Ratings8.01 Ratings
    Sales game integration to Salesforce00 Ratings8.42 Ratings
    Sales performance reporting00 Ratings7.93 Ratings
    TV streaming00 Ratings5.01 Ratings
    User Ratings
    Salesforce SpiffXactly Incent®
    Likelihood to Recommend
    8.5
    (228 ratings)
    7.9
    (272 ratings)
    Likelihood to Renew
    8.1
    (8 ratings)
    7.8
    (45 ratings)
    Usability
    8.3
    (217 ratings)
    7.0
    (22 ratings)
    Availability
    9.1
    (4 ratings)
    8.1
    (10 ratings)
    Performance
    9.1
    (4 ratings)
    1.8
    (11 ratings)
    Support Rating
    4.5
    (6 ratings)
    4.6
    (22 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (8 ratings)
    Online Training
    9.1
    (2 ratings)
    8.6
    (8 ratings)
    Implementation Rating
    7.8
    (5 ratings)
    1.3
    (14 ratings)
    Configurability
    9.1
    (1 ratings)
    2.4
    (10 ratings)
    Ease of integration
    9.1
    (2 ratings)
    1.3
    (8 ratings)
    Product Scalability
    8.8
    (4 ratings)
    1.5
    (11 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    8.6
    (8 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    7.8
    (8 ratings)
    User Testimonials
    Salesforce SpiffXactly Incent®
    Likelihood to Recommend
    Salesforce
    No answers on this topic
    Xactly Corp
    Being that Xactly Incent is custom built to meet our specific plan requirements, it has been well suited for almost everything. One scenario where we could use some improvement is manager reporting. Better visibility into the roll up of any team goals and team actuals. Also some of the incentive payment information is a bit clunky. We calculate incentives each quarter on a YTD basis and then subtract was has already been paid. Sometimes this creates a shortfall for the sales rep that needs to carry forward. Reporting for this doesn't flow easily.
    Incentivized
    Read full review
    Pros
    Salesforce
    No answers on this topic
    Xactly Corp
    No answers on this topic
    Cons
    Salesforce
    • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
    • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
    • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
    Incentivized
    Read full review
    Xactly Corp
    • When clearing out or deleting the data in Incent, certain areas allow deletion only one by one. Eg position, people etc. Would be great if this can be done in bulk.
    • Could improve in the style/view/functioning of Incent user interface
    • Can implement more features for end users interface to keep them more engaged and ignoring a feel of boring UI
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
    Incentivized
    Read full review
    Xactly Corp
    Xactly Incent is a great tool for calculating commissions. The interface is user friendly and the system is set up in a way that allows for multiple setups for each commission plan. Over the last couple years since I have been on the commission team we have been able to optimize our plans to promote scalability. Our sales and accounting teams have become familiar with navigating the system which promotes transparency. From an audit perspective, Incent provides us with the reports and data we need to provide to our auditors.
    Incentivized
    Read full review
    Usability
    Salesforce
    No answers on this topic
    Xactly Corp
    No answers on this topic
    Reliability and Availability
    Salesforce
    No answers on this topic
    Xactly Corp
    No answers on this topic
    Performance
    Salesforce
    No answers on this topic
    Xactly Corp
    No answers on this topic
    Support Rating
    Salesforce
    No answers on this topic
    Xactly Corp
    They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    No answers on this topic
    Xactly Corp
    It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
    Incentivized
    Read full review
    Online Training
    Salesforce
    No answers on this topic
    Xactly Corp
    Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    Xactly Corp
    We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
    Read full review
    Alternatives Considered
    Salesforce
    It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
    Incentivized
    Read full review
    Xactly Corp
    I have been working on Incent since one year. I found it to be the greatest tool for calculating commissions. From credits to commissions to sketches, the system has it all, including the ability to conduct reports and statistics. It has a lot of features and customizations that are necessary for creating complex commission plans and calculating commissions. I enjoy its modern and user-friendly interface that makes the product more fascinating. Furthermore, the team's latest updates are excellent and make the product more effective and friendlier
    Incentivized
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    Xactly Corp
    No answers on this topic
    Return on Investment
    Salesforce
    No answers on this topic
    Xactly Corp
    • I am not aware of the company investment, but the overall result is fantastic. Employees visibility to commissions and components of their commissions is great. They have much more accessibility to their numbers and better understanding of how commissions are calculated. They can also review commissions at their convince on the application.
    • There seems to be more employee engagement and satisfaction with the overall commission process and reporting with Xactly Incent.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Spiff Screenshots

    Screenshot of real-time commission statements.Screenshot of customized plans in Spiff's Designer tool.Screenshot of the Spiff experience within Salesforce.Screenshot of multi-step approval workflows to expedite statements getting approved and finalized for payroll.Screenshot of Commission Estimator for improved visibility and behavior for sellers and managers, which in turn, drives more revenue.Screenshot of With Spiff’s Mobile App you can understand how much you are making, how much you have the potential to earn, and progress toward goals, from anywhere!

    Xactly Incent® Screenshots

    Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.