Rackspace Email vs. SiteGround

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
SiteGround
Score 9.8 out of 10
N/A
SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.
$14.99
per month
Pricing
Rackspace EmailSiteGround
Editions & Modules
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
StartUp 24 months
$14.99
per month
StartUp 12 months
$17.99
per month
StartUp 1 month
$24.99
per month
GrowBig 24 months
$24.99
per month
GrowBig 12 months
$29.99
per month
GrowBig 1 month
$34.99
per month
GoGeek 24 months
$39.99
per month
GoGeek 12 months
$44.99
per month
GoGeek 1 month
$49.99
per month
GoGeek 3 months
$49.99
per month
Offerings
Pricing Offerings
Rackspace EmailSiteGround
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Rackspace EmailSiteGround
Best Alternatives
Rackspace EmailSiteGround
Small Businesses
SiteGround
SiteGround
Score 9.8 out of 10
Flywheel
Flywheel
Score 9.9 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.9 out of 10
WP Engine
WP Engine
Score 8.9 out of 10
Enterprises
Pantheon
Pantheon
Score 8.6 out of 10
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Rackspace EmailSiteGround
Likelihood to Recommend
10.0
(0 ratings)
9.5
(0 ratings)
Support Rating
8.0
(0 ratings)
9.9
(0 ratings)
User Testimonials
Rackspace EmailSiteGround
Likelihood to Recommend
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
Read full review
I used other hosting providers in the past and actually I'm very happy with SiteGround mainly because of this: * very quick to setup and install my Wordpress website * sends me weekly emails about traffic, website healthscore etc * great wordpress plugins to help with SEO and optimizing
Read full review
Pros
  • Excellent customer service - Their support teams respond quickly.
  • Simplified migration services, limiting downtime.
  • Fantastic communication - They keep you appraised to any situations that may arise, whether it's day-to-day business or a change in service.
Read full review
  • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
  • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
  • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
  • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
Read full review
Cons
  • No real big issues with Rackspace itself. Some issues can occur with mail clients, but Rackspace support is helpful to sort them out.
Read full review
  • Business model and clarity about prices after the second year
  • Server Performance when it's stressed or under a big volume of traffic
  • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
Read full review
Support Rating
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Read full review
Three ways to get customer support, phone, email, and chat. Chat is available 24/7 and the agents are always friendly and very helpful. In all the instances where I needed assistance chat support agents were always available to help. Wait time is minimal and on rare occasions I had to call, the agents were very helpful as well. I can not remember a time I walked away from support without my question or concern being resolved.
Read full review
Alternatives Considered
No answers on this topic
GoDaddy and Bluehost offer grossly sub-par performance in 2017 for a price point that doesn't make sense. At least GoDaddy has great tech support - but I shouldn't have to rely on it as often as I do if all was working as it should. inMotion was overly complex on the backend, and lacked some common hosting features (easy WordPress installs for one) that are common across all other hosts. WPEngine, had great performance, and decent support, but their own proprietary backend interface was always a shift when switching between them and cpanel. Also - VERY expensive compared to SiteGround for comparable (if not lesser) service & performance.
Read full review
Return on Investment
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
Read full review
  • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
  • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
  • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
Read full review
ScreenShots