Rackspace Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
Pricing
Rackspace Email
Editions & Modules
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
Offerings
Pricing Offerings
Rackspace Email
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
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User Ratings
Rackspace Email
Likelihood to Recommend
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
User Testimonials
Rackspace Email
Likelihood to Recommend
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
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Pros
  • Excellent customer service - Their support teams respond quickly.
  • Simplified migration services, limiting downtime.
  • Fantastic communication - They keep you appraised to any situations that may arise, whether it's day-to-day business or a change in service.
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Cons
  • No real big issues with Rackspace itself. Some issues can occur with mail clients, but Rackspace support is helpful to sort them out.
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Support Rating
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
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Return on Investment
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
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ScreenShots