TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SiteGround

    Score9.8 out of 10
    N/ASiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

    $14.99

    per month

    Pricing
    SiteGround
    Editions & Modules
    StartUp 24 months
    $14.99
    per month
    StartUp 12 months
    $17.99
    per month
    StartUp 1 month
    $24.99
    per month
    GrowBig 24 months
    $24.99
    per month
    GrowBig 12 months
    $29.99
    per month
    GrowBig 1 month
    $34.99
    per month
    GoGeek 24 months
    $39.99
    per month
    GoGeek 12 months
    $44.99
    per month
    GoGeek 1 month
    $49.99
    per month
    GoGeek 3 months
    $49.99
    per month
    Offerings
    Pricing Offerings
    SiteGround
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    SiteGround
    Considered Both Products
    SiteGround
    Chose SiteGround
    I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc …
    Incentivized
    Chose SiteGround
    None of the other hosting companies come anywhere close to SiteGround. It's the gold standard.
    Incentivized
    Chose SiteGround
    SiteGround had superior customer service and site uptime. Overall we found SiteGround, an easier provider to work with, both from a user interface and customer experience perspective. It was much easier to set up a WordPress build using SiteGround than through iPage, and we …
    Incentivized
    Chose SiteGround
    I chose SiteGround because we needed that personal touch. Other service providers we have used before have terrible customer/tech support. We chose SiteGround and we will continue to use them as our quality service provider because their technical support has been outstanding. …
    Incentivized
    Chose SiteGround
    We looked at Blue Hosting, Go Daddy and Square Space. The affordability of SiteGround beat them all.
    Incentivized
    Chose SiteGround
    The tech side of SiteGround Web Hosting is excellent and among the best, but I think the area where they shine the most is their customer support.
    Incentivized
    Chose SiteGround
    SiteGround is more reliable and their support team is more responsive.
    Incentivized
    Chose SiteGround
    Sadly, most web hosting companies are either not user-friendly or lack necessary features. No other web hosting company I've used has provided the level of reliability, features, and affordability that I've found with SiteGround with the exception of WP Engine which is a …
    Incentivized
    Chose SiteGround
    It doesn't. AWS is way more professional (but expensive too).
    Incentivized
    Chose SiteGround
    • Better Add-ons: SiteGround caching, staging, etc.
    • Slightly faster than Sitegator and GoDaddy,
    • Great customer service, online Chat.
    Incentivized
    Chose SiteGround
    In terms of customer support in resolving tickets, I believe SiteGround is much better than others out there. Unlike Bluehost which when reached puts your call on hold and have longer waiting queues then SiteGround. They do followup to see if you are running into issues. They …
    Incentivized
    Chose SiteGround
    GoDaddy and Bluehost offer grossly sub-par performance in 2017 for a price point that doesn't make sense. At least GoDaddy has great tech support - but I shouldn't have to rely on it as often as I do if all was working as it should.

    inMotion was overly complex on the backend, …
    Incentivized
    Chose SiteGround
    SiteGround is the BEST option if you are looking for price and have a small web project. Compared to other services who want to say the same, I never had a site go down, reach memory capacity, have my information sold off to, etc. SiteGround provides what they say they can …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    SiteGround
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    SiteGround
    Likelihood to Recommend
    9.5
    (15 ratings)
    Support Rating
    9.9
    (4 ratings)
    User Testimonials
    SiteGround
    Likelihood to Recommend
    SiteGround
    If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
    Incentivized
    Read full review
    Pros
    SiteGround
    • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
    • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
    • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
    • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
    Incentivized
    Read full review
    Cons
    SiteGround
    • Business model and clarity about prices after the second year
    • Server Performance when it's stressed or under a big volume of traffic
    • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
    Incentivized
    Read full review
    Support Rating
    SiteGround
    I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
    Incentivized
    Read full review
    Alternatives Considered
    SiteGround
    I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc In my opinion, SiteGround actually has packages that make sense for wordpress hosting. If my website gets a lot of traction in the future, I will need to upgrade from the current plan and maybe move away from SiteGround.
    Read full review
    Return on Investment
    SiteGround
    • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
    • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
    • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
    Incentivized
    Read full review
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