TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A

    Zeni

    Score1 out of 10
    N/AZeni is an AI-powered finance team for startups from Zeni, Inc in Palo Alto, boasting capabilities like intelligent bookkeeping, accounting, and CFO services.

    $547

    per month

    Pricing
    QuickBooks Desktop ProZeni
    Editions & Modules
    No answers on this topic
    Starter
    $549
    per month
    Growth
    $799
    per month
    Enterprise
    $0
    Offerings
    Pricing Offerings
    QuickBooks Desktop ProZeni
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—An Enterprise level plan is also available. Pricing for this plan is available on request. A discount is available for annual billing.
    More Pricing Information
    Community Pulse
    QuickBooks Desktop ProZeni
    Considered Both Products
    Intuit
    No answer on this topic
    Zeni, Inc (zeni.ai)
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    29 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    23 Answers
    No answers on this topic
    Features
    QuickBooks Desktop ProZeni
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Pro and Zeni
    Feature
    QuickBooks Desktop Pro
    9.3
    65 Ratings
    18% above category average
    Zeni
    1.0
    1 Ratings
    154% below category average
    Pay calculation9.961 Ratings1.01 Ratings
    Benefit plan administration9.835 Ratings00 Ratings
    Direct deposit files9.953 Ratings1.01 Ratings
    Salary revision and increment management9.949 Ratings00 Ratings
    Reimbursement management7.350 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Pro and Zeni
    Feature
    QuickBooks Desktop Pro
    7.9
    39 Ratings
    3% above category average
    Zeni
    1.0
    1 Ratings
    154% below category average
    API for custom integration8.032 Ratings1.01 Ratings
    Plug-ins7.836 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Pro and Zeni
    Feature
    QuickBooks Desktop Pro
    10.0
    94 Ratings
    18% above category average
    Zeni
    1.0
    2 Ratings
    157% below category average
    Single sign-on capability10.076 Ratings1.02 Ratings
    Role-based user permissions10.089 Ratings1.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Pro and Zeni
    Feature
    QuickBooks Desktop Pro
    10.0
    109 Ratings
    24% above category average
    Zeni
    10.0
    1 Ratings
    24% above category average
    Dashboards10.094 Ratings10.01 Ratings
    Standard reports10.0109 Ratings10.01 Ratings
    Custom reports10.0107 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Pro and Zeni
    Feature
    QuickBooks Desktop Pro
    9.5
    113 Ratings
    20% above category average
    Zeni
    3.0
    2 Ratings
    89% below category average
    Accounts payable10.0108 Ratings1.02 Ratings
    Accounts receivable10.0110 Ratings1.02 Ratings
    Cash management10.098 Ratings1.02 Ratings
    Bank reconciliation10.0109 Ratings1.02 Ratings
    Expense management10.0100 Ratings1.02 Ratings
    Time tracking8.747 Ratings00 Ratings
    Fixed asset management10.065 Ratings00 Ratings
    Multi-currency support10.028 Ratings1.01 Ratings
    Multi-division support10.053 Ratings00 Ratings
    Regulations compliance7.239 Ratings1.02 Ratings
    Electronic tax filing10.051 Ratings10.01 Ratings
    Self-service portal9.738 Ratings1.02 Ratings
    Global Financial Support7.015 Ratings1.01 Ratings
    Primary and Secondary Ledgers8.837 Ratings10.01 Ratings
    Intercompany Accounting10.039 Ratings10.01 Ratings
    Localizations8.517 Ratings1.01 Ratings
    Journals and Reconciliations10.066 Ratings10.01 Ratings
    Enterprise Accounting10.034 Ratings1.02 Ratings
    Configurable Accounting10.042 Ratings1.02 Ratings
    Centralized Rules Framework10.025 Ratings1.01 Ratings
    Standardized Processes10.049 Ratings1.02 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Pro and Zeni
    Feature
    QuickBooks Desktop Pro
    6.7
    56 Ratings
    9% below category average
    Zeni
    -
    Ratings
    Inventory tracking6.453 Ratings00 Ratings
    Automatic reordering6.132 Ratings00 Ratings
    Location management6.229 Ratings00 Ratings
    Manufacturing module8.216 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Pro and Zeni
    Feature
    QuickBooks Desktop Pro
    8.3
    71 Ratings
    7% above category average
    Zeni
    -
    Ratings
    Pricing10.051 Ratings00 Ratings
    Order entry10.050 Ratings00 Ratings
    Credit card processing7.148 Ratings00 Ratings
    Cost of goods sold10.059 Ratings00 Ratings
    Order Orchestration9.018 Ratings00 Ratings
    End-to-end order visibility9.021 Ratings00 Ratings
    Order exception Resolution3.216 Ratings00 Ratings
    Best Alternatives
    QuickBooks Desktop ProZeni
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop ProZeni
    Likelihood to Recommend
    9.9
    (125 ratings)
    1.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (18 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (32 ratings)
    1.0
    (2 ratings)
    Availability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.2
    (29 ratings)
    10.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (6 ratings)
    -
    (0 ratings)
    CPA Rating
    8.5
    (22 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop ProZeni
    Likelihood to Recommend
    Intuit
    What I think the QuickBooks Desktop Pro is well suited: 1) Easy to use and effective to navigate while satisfying our financial and accounting functions' needs 2) We upgraded the version from the QuickBooks Desktop to Desktop Pro for its advanced functions and the ability to track the different projects/programs that are essential to organization.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    Zeni is well suited for any organization that needs accounting work. They have been great for us since we are in the SaaS space and they adjusted our accounts to reflect SaaS needs and metrics. So far I think Zeni would be a fit for any size of company. I think it would be great to start out with Zeni so that you have them in place as you grow.
    Incentivized
    Read full review
    Pros
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Cons
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Likelihood to Renew
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Usability
    Intuit
    It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    All I know was I am a victim of ACH through the Zeni system. My business will take years to recover from this fraud.
    Read full review
    Reliability and Availability
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Support Rating
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    The Zeni team has always been quick to respond and get on a call if needed.
    Incentivized
    Read full review
    In-Person Training
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Implementation Rating
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Alternatives Considered
    Intuit
    Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    We used Bench.co before switching to Zeni- our books were often not available when promised, we had issues with duplicate transactions, and we had serious communication issues when trying to file our taxes. Zeni corrected our books and got our taxes filed quickly and seamlessly.
    Incentivized
    Read full review
    Return on Investment
    Intuit
    • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    • I believe Zeni was taking my money without permission
    • Zeni did not verify the company to be legitimate. They let a gmail address with no website qualify. All they needed to do was look up the real company and verify this is fraudulent.
    Read full review
    ScreenShots