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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A

    ScaleFactor

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Austin-based ScaleFactor provides their small business accounting automation platform designed to combine software and expert assistance to SMBs and remove concern for financial, tax and accounting challenges.N/A
    Pricing
    QuickBooks Desktop ProScaleFactor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks Desktop ProScaleFactor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop ProScaleFactor
    Considered Both Products
    Intuit
    No answer on this topic
    ScaleFactor
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    29 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    23 Answers
    No answers on this topic
    Features
    QuickBooks Desktop ProScaleFactor
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Pro and ScaleFactor
    Feature
    QuickBooks Desktop Pro
    9.3
    65 Ratings
    18% above category average
    ScaleFactor
    -
    Ratings
    Pay calculation9.961 Ratings00 Ratings
    Benefit plan administration9.835 Ratings00 Ratings
    Direct deposit files9.953 Ratings00 Ratings
    Salary revision and increment management9.949 Ratings00 Ratings
    Reimbursement management7.350 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Pro and ScaleFactor
    Feature
    QuickBooks Desktop Pro
    7.9
    39 Ratings
    3% above category average
    ScaleFactor
    9.0
    2 Ratings
    16% above category average
    API for custom integration8.032 Ratings00 Ratings
    Plug-ins7.836 Ratings9.02 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Pro and ScaleFactor
    Feature
    QuickBooks Desktop Pro
    10.0
    94 Ratings
    18% above category average
    ScaleFactor
    9.5
    4 Ratings
    13% above category average
    Single sign-on capability10.076 Ratings9.54 Ratings
    Role-based user permissions10.089 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Pro and ScaleFactor
    Feature
    QuickBooks Desktop Pro
    10.0
    109 Ratings
    24% above category average
    ScaleFactor
    9.6
    5 Ratings
    20% above category average
    Dashboards10.094 Ratings9.55 Ratings
    Standard reports10.0109 Ratings9.54 Ratings
    Custom reports10.0107 Ratings10.02 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Pro and ScaleFactor
    Feature
    QuickBooks Desktop Pro
    9.5
    113 Ratings
    20% above category average
    ScaleFactor
    9.5
    5 Ratings
    20% above category average
    Accounts payable10.0108 Ratings10.04 Ratings
    Accounts receivable10.0110 Ratings9.02 Ratings
    Cash management10.098 Ratings9.03 Ratings
    Bank reconciliation10.0109 Ratings9.55 Ratings
    Expense management10.0100 Ratings9.55 Ratings
    Time tracking8.747 Ratings00 Ratings
    Fixed asset management10.065 Ratings00 Ratings
    Multi-currency support10.028 Ratings00 Ratings
    Multi-division support10.053 Ratings9.04 Ratings
    Regulations compliance7.239 Ratings9.54 Ratings
    Electronic tax filing10.051 Ratings10.03 Ratings
    Self-service portal9.738 Ratings9.04 Ratings
    Global Financial Support7.015 Ratings00 Ratings
    Primary and Secondary Ledgers8.837 Ratings00 Ratings
    Intercompany Accounting10.039 Ratings00 Ratings
    Localizations8.517 Ratings00 Ratings
    Journals and Reconciliations10.066 Ratings00 Ratings
    Enterprise Accounting10.034 Ratings00 Ratings
    Configurable Accounting10.042 Ratings00 Ratings
    Centralized Rules Framework10.025 Ratings00 Ratings
    Standardized Processes10.049 Ratings10.03 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Pro and ScaleFactor
    Feature
    QuickBooks Desktop Pro
    6.7
    56 Ratings
    9% below category average
    ScaleFactor
    9.0
    4 Ratings
    20% above category average
    Inventory tracking6.453 Ratings9.04 Ratings
    Automatic reordering6.132 Ratings00 Ratings
    Location management6.229 Ratings00 Ratings
    Manufacturing module8.216 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Pro and ScaleFactor
    Feature
    QuickBooks Desktop Pro
    8.3
    71 Ratings
    7% above category average
    ScaleFactor
    -
    Ratings
    Pricing10.051 Ratings00 Ratings
    Order entry10.050 Ratings00 Ratings
    Credit card processing7.148 Ratings00 Ratings
    Cost of goods sold10.059 Ratings00 Ratings
    Order Orchestration9.018 Ratings00 Ratings
    End-to-end order visibility9.021 Ratings00 Ratings
    Order exception Resolution3.216 Ratings00 Ratings
    Best Alternatives
    QuickBooks Desktop ProScaleFactor
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop ProScaleFactor
    Likelihood to Recommend
    9.9
    (125 ratings)
    9.5
    (5 ratings)
    Likelihood to Renew
    10.0
    (18 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (32 ratings)
    9.5
    (2 ratings)
    Availability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.2
    (29 ratings)
    7.5
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (6 ratings)
    -
    (0 ratings)
    CPA Rating
    8.5
    (22 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop ProScaleFactor
    Likelihood to Recommend
    Intuit
    What I think the QuickBooks Desktop Pro is well suited: 1) Easy to use and effective to navigate while satisfying our financial and accounting functions' needs 2) We upgraded the version from the QuickBooks Desktop to Desktop Pro for its advanced functions and the ability to track the different projects/programs that are essential to organization.
    Incentivized
    Read full review
    ScaleFactor
    I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more. ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
    Incentivized
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    Pros
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
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    ScaleFactor
    • ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff
    • Presenting data clearly.
    Incentivized
    Read full review
    Cons
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
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    ScaleFactor
    • Could connect with All saving accounts i.e. Building society saving aswell as major banks.
    • When a connected bank or savings account hasn't been used for a month or 2 it could show a 0 transaction to keep it updated rather then saying "last updated 3 months ago"
    Incentivized
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    Likelihood to Renew
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Usability
    Intuit
    It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
    Incentivized
    Read full review
    ScaleFactor
    ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Support Rating
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
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    ScaleFactor
    Not sure if support is still available.
    Incentivized
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    In-Person Training
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    ScaleFactor
    No answers on this topic
    Implementation Rating
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
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    ScaleFactor
    No answers on this topic
    Alternatives Considered
    Intuit
    Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
    Incentivized
    Read full review
    ScaleFactor
    Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.
    Incentivized
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    Return on Investment
    Intuit
    • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
    Incentivized
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    ScaleFactor
    • They have been fundamental in helping us grow and scale at a relatively low cost in comparison to out-sourcing these functions. We can spend more on other items that can fuel growth while knowing the back end is taken care of.
    • They provide automated supports for key areas like payroll, expenses, etc so that we can quickly get back to focusing on the other items.
    Incentivized
    Read full review
    ScreenShots

    ScaleFactor Screenshots

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