NextGen® Practice Management Solutions vs. Prime Suite EHR

It's better than paper charting but it is still tedious and not efficient.

Incentivized

If you do not mind poor aesthetics and want software that will do the work simply, this may be a good option.

Incentivized

• Ability to save favorite phrases and templates to make charting more efficient for providers.
• Ability to interface with Question Diagnostics for certain laboratory tests.
• Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

Incentivized

• Charting is very nice and easy to use once the templates are designed.
• Reporting is good, but the report designer could be a little easier to use for the non-technical user.
• The Patient Info screen is very comprehensive and has lots on info readily available.

• The software requires annoying/disruptive updates.
• The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
• At times, the system is a bit "slow."
• The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
• We were able to achieve cost-savings through some other systems.

Incentivized

• Updates are often "glitchy" but issues are resolved quickly.
• Some users complain that the clinical side of the EHR system is not as user-friendly as they would like.
• Some reports do not integrate with each other - there are fields that should be available but are not. However, through Customer Support, some custom reports can be generated and new enhancements to reports are being released.

Incentivized

We feel that Nextgen does not stack up very well against the cloud-based software on the market. Housing the underlying tables on your own hardware requires COSTLY man hours. We are in the business of providing health care services to patients, not database administration. Introducing cloud-based products has had a tremendously positive effect on our business.

Incentivized

I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.

Incentivized

• Nextgen did a good job of transitioning our practice away from paper health records.
• I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
• By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

Incentivized