TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PaperCut

    Score8.4 out of 10
    N/APaperCut Software headquartered in Melbourne offers their suite of print and output management solutions including PaperCut NG as well as embedded software to supply hardware integration.

    $425

    One Time Fee

    Vasion Print

    Score9.3 out of 10
    N/AVasion Print (formerly PrinterLogic) helps IT professionals reduce legacy infrastructure and costs by eliminating the need for print servers. Vasion Print delivers a highly available Serverless Printing Infrastructure built on our centrally managed direct IP printing platform.

    $121.80

    per month Per Queue

    Pricing
    PaperCutVasion Print
    Editions & Modules
    25 Users
    $425.00
    One Time Fee
    75 Users
    $605.00
    One Time Fee
    150 Users
    $840.00
    One Time Fee
    No answers on this topic
    Offerings
    Pricing Offerings
    PaperCutVasion Print
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    PaperCutVasion Print
    Considered Both Products
    PaperCut Software
    Chose PaperCut
    PaperCut was more user friendly for our higher ed situation and had a great sales pitch from the reseller we got it from.
    Incentivized
    Vasion
    Chose Vasion Print
    PaperCut actually has more features and works better than Vasion Print from a copier standpoint. In my opinion, where Vasion Print works better though is that it had better compatibility for our Apple Mac users. It also has a cool feature that lets you place printers on a map, …
    Incentivized
    Chose Vasion Print
    Despite having a detailed audit for print jobs, there is no way built-in on PaperCut to re-send those jobs if they fail. The paper cut box doesn’t always pop up.
    Incentivized
    Chose Vasion Print
    Vasion Print is much more granular and easy to use compared to PaperCut. You can work on a single printer without having to create printer profiles and other set up required by PaperCut. PaperCut may be cheaper, but you truly get what you pay for and there is no comparison …
    Incentivized
    Chose Vasion Print
    We love Apple air print, but it is limited in its ability, and that you have to have the printer on a Wi-Fi network with the mobile device, and it only works with Apple devices. PaperCut is great also but I believe it's cost to benefit ratio simply were outmatched by what …
    Incentivized
    Chose Vasion Print
    Vasion Print is truly Cloud based, PaperCut infrastructure is hosted on windows servers in the back end, which as proved with the recent hack, is vulnerable and is not what we wanted. Vasion Print was one of the few companies that was truly cloud based and aligned with our …
    Incentivized
    Chose Vasion Print
    They function similarly although I did not test Papercuts cloud version. I trialed PaperCut more for their on premise version because it would be a one time cost instead of an ongoing fee. Still, we decided to remain with Vasion Print as it is provided through an agreement with …
    Incentivized
    Chose Vasion Print
    Vasion Print offers a superior printing solution compared to PaperCut due to its comprehensive feature set and ease of use. While both platforms facilitate print management, Vasion Print stands out with its centralized printer deployment, eliminating the need for print servers. …
    Incentivized
    Chose Vasion Print
    we had PaperCut and it doesnt really have the ability to go totally in the cloud. Also one of the main reasons we switched is because no matter what we did, the PaperCut service would randomly stop working and we would get daily calls about it on the helpdesk.
    Incentivized
    Chose Vasion Print
    We selected Vasion Print because of its serverless approach. We want to move off-site with our IT infrastructure and this is another step in the good direction. Printing is also released more securely, requiring username and pin or release from a mobile phone. This coupled with …
    Incentivized
    Chose Vasion Print
    PaperCut is more expensive and need a print server. It is not feasible to be use at remote locations especially we have many remote sites across Australia with limited internet.
    Incentivized
    Chose Vasion Print
    It’s scalability and cost effectiveness was more amazing compared to it’s competitors.
    Incentivized
    Chose Vasion Print
    Before I talk about how good Vasion Print is, I would like to highlight how poor TrustRadius site is. In the previous question, it asked me to identify other companies or products evaluated. Of the four other companies, which were all in the top 10, only one was available to …
    Incentivized
    Chose Vasion Print
    Vision Print is a much simpler deployment and a better fit for our use case.
    Incentivized
    Chose Vasion Print
    While I did tend to like the more in-depth reporting capabilities provided by Paper Cut, the overall ease of use, functionality, and Rapid deployment capabilities of Vasion Print heavily outweighs the perceived benefits of other printer Management Solutions offered by different …
    Incentivized
    Chose Vasion Print
    Cost and features, along with ease of adoption.
    Incentivized
    Chose Vasion Print
    We did a demo with paper cut but found that there was not the central driver repo and that was a deal breaker for us.
    Incentivized
    Chose Vasion Print
    Pricing was better than all 3 competitors' proposals. Offered more features for all in one pricing instead of separating multiple features to jack up the price. The solution is owned and maintained solely in house minus the product updates. Consistently available no matter …
    Incentivized
    Chose Vasion Print
    This was over 5 years ago that we evaluated the two products, so I don't remember the specific differences. However, I do remember that Vasion Print stood out as a clearly superior product and was also more cost effective, so that is why we chose it.
    Incentivized
    Chose Vasion Print
    Mobility print struggled with some chromebook printing and also the adding printers option for windows was a bit laborious.
    Incentivized
    Chose Vasion Print
    Vasion Print is far easier to use on the web interface, and is more compatible overall. We love the Map tool which lets our users see where the printers are throughout all of our locations with ease.
    Incentivized
    Chose Vasion Print
    Vasion Print ticked all of the boxes when we compared other solutions.
    Incentivized
    Chose Vasion Print
    Cost more, did less, required more infrastructure. Nope.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    141 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    132 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    109 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    125 Answers
    User Ratings
    PaperCutVasion Print
    Likelihood to Recommend
    7.6
    (5 ratings)
    9.3
    (145 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (95 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.3
    (2 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    PaperCutVasion Print
    Likelihood to Recommend
    PaperCut Software
    PaperCut has replaced our pharos system which was a huge project. PaperCut manages all of our printers extremely well and does have lots of options for setting them up the way you want to.
    Incentivized
    Read full review
    Vasion
    Implementation when moving from on site print servers to Vasion Print was super easy and very simple to do. Seems well suited for any sized organization that doesn't want to have to manage print servers any longer. Other than adding and retireing printers from the system many of our other printer issues have largely gone away. Unless you are a very small organization with only a few printers I can't think of a situation where Vasion Print wouldn't be helpful.
    Incentivized
    Read full review
    Pros
    PaperCut Software
    • Schedule print jobs.
    • Environmentally friendly.
    • History recall.
    Incentivized
    Read full review
    Vasion
    • Removes admin privilege requirement for adding printers, but only those you specify.
    • Easily allows printers to be added by user based on their location/situation.
    • Admin portal for printer management is simple yet powerful.
    • Customize access to network printers for specific people (cheque printers, etc).
    • Fantastic documentation/KB.
    • Pre and post sales support was top notch.
    Incentivized
    Read full review
    Cons
    PaperCut Software
    • Integration with Google Cloud Print never really worked for us.
    • Sometimes the job log reports are hard to follow.
    • The PaperCut application sometimes requires a machine reboot when connection to the print server is lost.
    Incentivized
    Read full review
    Vasion
    • We would like to move all of our print accounting into Vasion Print, but there are some features we use in Pharos that Vasion is still building out.
    • The repository can get a little unwieldy if too many people are adding drivers. An internal check to see if a driver for a particular printer is already available would be a nice feature.
    • Direct authenticated release of print jobs from the printer device would be a nice feature.
    Incentivized
    Read full review
    Likelihood to Renew
    PaperCut Software
    No answers on this topic
    Vasion
    Hands down one of our best investments for our IT staff. This has saved so much time and frustration and it well worth the cost. If the budget starts to gets tight, this is one of the last things we would cut out. We also purchased this through our copy machine vendor so it's nice that the charge is integrated with our copy machines lease
    Incentivized
    Read full review
    Usability
    PaperCut Software
    No answers on this topic
    Vasion
    It is pretty simple to use when everything works. Administratively adding a printer is a breeze, switching to a later driver is easy. Though when something doesn't work it can feel pretty arbitrary the reason it doesn't work. For end users though it pretty much can't get any easier than pressing 1 button to pull up the add printer screen, and then 2 more buttons to install a printer.
    Incentivized
    Read full review
    Reliability and Availability
    PaperCut Software
    No answers on this topic
    Vasion
    So far, Vasion Print has been available for end users without any issues reported as far as we are aware.
    Incentivized
    Read full review
    Performance
    PaperCut Software
    No answers on this topic
    Vasion
    A colleague has reported a performance issue with loading printer profiles on Edge. It sometimes takes a very long time to come up, and sometimes not at all, but he switches over to Chrome, and the interface comes up very quickly. This might be a fringe case, since I am able to launch the same profile on Edge browser without any problems.
    Incentivized
    Read full review
    Support Rating
    PaperCut Software
    The user community for PaperCut is smaller than other products we use in HR, IT, marketing and project management. We had an account manager assigned to us. Whenever we had any issues we would email him. The account manager was acting as an interface with the developers and other teams. The response times were reasonable.
    Incentivized
    Read full review
    Vasion
    Whenever I've contacted Vasion Print support the responses are always rapid and thorough. The support staff is knowledgeable and always happy to answer any questions I have. Most of the time we needed support was at the beginning of our implementation. Our account rep as well as technical support were skilled and responsive.
    Incentivized
    Read full review
    Implementation Rating
    PaperCut Software
    No answers on this topic
    Vasion
    Did not participate, skip
    Incentivized
    Read full review
    Alternatives Considered
    PaperCut Software
    Print Audit is a similar set-up that boasts about server-based architecture and how they are using a reputable and current business model (you can google the articles to see the propaganda), but ultimately it falls short when compared to PaperCut. PaperCut is just easier to use once everything has been installed. You don't even think about it anymore and it becomes part of your entire computer, which is exactly what I want when printing. This is something that is a no-brainer and doesn't get in my way. Print Audit got in my way and wasn't worth the hassle.
    Incentivized
    Read full review
    Vasion
    This doesn't apply since I haven't used another printer management tool, app, or system. Vasion Print is the only one we actually used here in our school district. I don't have the ability to select different companies or vendors, but with my experience with this software, it's been hands down the best. Especially for managing all of our copiers here in the school.
    Incentivized
    Read full review
    Scalability
    PaperCut Software
    No answers on this topic
    Vasion
    We have rolled Vasion Print out to 50+ locations, and scalability has not been an issue
    Incentivized
    Read full review
    Return on Investment
    PaperCut Software
    • Cost effective
    • Better managing of costs to print.
    Incentivized
    Read full review
    Vasion
    • Mostly the only thing we deal with on printers now is the physical printer issues.
    • There were no calls about everyone's printers not working when the print server went down, as there is no print server!
    • Making it easy for the users to be able to install their own printer.
    Incentivized
    Read full review
    ScreenShots

    Vasion Print Screenshots

    Screenshot of admin consoleScreenshot of the print job release portalScreenshot of a printer listScreenshot of the self-service portal