Okta vs. OpenText Identity and Access Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Okta
Score 9.0 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
OpenText Identity and Access Management
Score 7.2 out of 10
N/A
Based on the former Covisit and now part of the OpenText Business Network Cloud, OpenText Identity and Access Management is a cloud-based identity and access management system that enables secure, efficient engagement and collaboration across large third-party ecosystems. The IAM solution is comprised of cloud-native technologies, built-in security frameworks and digital processes to scale third-party access in a non-linear fashion.N/A
Pricing
OktaOpenText Identity and Access Management
Editions & Modules
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
OktaOpenText Identity and Access Management
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBrowse products and price points that make the most sense for your organization on the Okta website.
More Pricing Information
Community Pulse
OktaOpenText Identity and Access Management
Features
OktaOpenText Identity and Access Management
Identity Management
Comparison of Identity Management features of Product A and Product B
Okta
8.9
Ratings
9% above category average
OpenText Identity and Access Management
7.2
Ratings
12% below category average
ID-Management Access Control9.30 Ratings7.20 Ratings
ID Management Single-Sign On (SSO)9.30 Ratings7.70 Ratings
Multi-Factor Authentication8.70 Ratings7.20 Ratings
Password Management8.30 Ratings7.70 Ratings
Account Provisioning and De-provisioning9.20 Ratings5.50 Ratings
ID Management Workflow Automation8.90 Ratings7.20 Ratings
ID Risk Management8.80 Ratings7.70 Ratings
User Ratings
OktaOpenText Identity and Access Management
Likelihood to Recommend
8.8
(0 ratings)
7.2
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
6.8
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
7.2
(0 ratings)
Online Training
1.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
OktaOpenText Identity and Access Management
Likelihood to Recommend
It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)
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Team has been great. However, product needs lots of customization and this requires significant cost outside of licensing model.
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Pros
  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
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  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
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Cons
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
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  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
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Likelihood to Renew
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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No answers on this topic
Usability
Some of its features are great and some are slightly complex and not easy without vendor support.
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Product needs high level of customization to compete with other products in this space.
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Reliability and Availability
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Performance
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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No answers on this topic
Support Rating
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
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  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
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Alternatives Considered
Previous to Okta, we did not have a central cloud IdP system, each app had it's own authentication and authorization internally. That led to a fairly messy and divergent situation where every system had a different method and look for authentication and authorization. Cross-remembering what password went with what was a constant problem for the Service Desk, who had to know how to manipulate all of the various local password systems.
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OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
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Scalability
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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No answers on this topic
Return on Investment
  • The initial investment (CapX) on Okta seemed like a lot for our organization (with a limited IT budget), but the investment was 100% worthwhile. We were impressed with how easily/quickly it was up and running in our environment.
  • Implementing Okta into our environment has greatly increased our security posture by granting us MFA and SSO. Having MFA helps to lower our Cyber Security Insurance premiums greatly as well.
  • As with most IT Security tools, the costs of prevention far outweigh the costs of a compromise. Calculate the costs of a breach and then compare it to the costs of Okta, you will find Okta is an exceptional value for what it offers. Additionally, the ability to automate tasks saves a ton of time/money for us. For example, the integration with our HRIS system means that when HR terminates an employee, we can have Okta automatically disable their accounts and all SSO applications assigned to them. Previously this was a slow and manual process performed by our Service Desk technicians (at an hourly rate).
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  • Improved customer experience through a single identity across multiple business units
  • Single bundled pricing model for features like SSO, MFA, directory services, identity event streaming, API usage, service-package-based access
  • Reduced identity and access complexity when compared to on-premises based implementations
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ScreenShots