Navan vs. Zoho Expense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Navan
Score 8.0 out of 10
N/A
Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
Zoho Expense
Score 8.3 out of 10
N/A
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
$0
Pricing
NavanZoho Expense
Editions & Modules
Navan Business
Free
Navan Enterprise
Let's Talk
Free
$0
Standard Plan
$5
per month per user
Premium Plan
$9
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Offerings
Pricing Offerings
NavanZoho Expense
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
NavanZoho Expense
Features
NavanZoho Expense
Travel Management
Comparison of Travel Management features of Product A and Product B
Navan
1.2
Ratings
93% below category average
Zoho Expense
-
Ratings
Customizable Approval Workflows2.00 Ratings00 Ratings
Readily Available Support1.00 Ratings00 Ratings
Travel Spend Reports1.00 Ratings00 Ratings
Consolidated Invoicing1.00 Ratings00 Ratings
Easy Travel Booking2.00 Ratings00 Ratings
Mobile Travel Application1.00 Ratings00 Ratings
Centralized Itinerary Management1.00 Ratings00 Ratings
Collaborative Booking1.00 Ratings00 Ratings
Loyalty Programs1.00 Ratings00 Ratings
Reuses Traveler Information1.00 Ratings00 Ratings
User-friendly Interface1.00 Ratings00 Ratings
Integrated Expensing Tool1.00 Ratings00 Ratings
Travel Alerts1.00 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
Navan
-
Ratings
Zoho Expense
7.9
Ratings
8% below category average
Employee Expense Reporting00 Ratings8.00 Ratings
Corporate Card Reconciliation00 Ratings7.70 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Navan
-
Ratings
Zoho Expense
7.2
Ratings
13% below category average
Customizable Approval Policies00 Ratings8.00 Ratings
Financial Document Management00 Ratings8.00 Ratings
Payment Status Tracking00 Ratings8.00 Ratings
Payment Audit Trail00 Ratings8.00 Ratings
Duplicate Bill Detection00 Ratings7.80 Ratings
Advanced OCR00 Ratings5.20 Ratings
Electronic Funds Transfer00 Ratings5.20 Ratings
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NavanZoho Expense
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Score 8.0 out of 10
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
NavanZoho Expense
Likelihood to Recommend
1.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
9.4
(0 ratings)
10.0
(0 ratings)
User Testimonials
NavanZoho Expense
Likelihood to Recommend
TripActions is absolutely useful for any outside sales teams and companies that promote or offer a lot of travel. If the sales team travels as much as ours does, it's worth the investment. If travel is not something that most of your company has on a monthly to quarterly basis, I do not think that TripActions would be well suited for that environment
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Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.
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Pros
  • Provides a wide range of travel options within a wide budget.
  • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
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  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
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Cons
  • Global Pricing: Since TripActions has the role of an inventory aggregator, they have to tackle inventory one distributor at a time. If CTrip or MakeMyTrip has better inventory, it won't flow through to TripActions until a deal with them is made.
  • Controls: TripActions is very open in the way it enforces policy - meaning it isn't for every company. If a customer wants more heavy-handed controls, they'll have to go with a competitor.
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  • Banking integration should be two ways, once corporate card is paid for, it should close the line item
  • Reports should be available on demand
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Likelihood to Renew
This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
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No answers on this topic
Usability
No answers on this topic
Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
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Support Rating
- Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
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The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
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Alternatives Considered
TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to handle their own travel needs within company budgets, rather than relying on a travel coordinator position to handle planning for multiple employees (which had been the approach prior to TripActions).
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Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large scale operations. Zoho Expense is a great product
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Return on Investment
  • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
  • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
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  • It's included in our Zoho One Subscription which was cheaper than QuickBooks, and we now have so many more options at a much cheaper cost.
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