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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Navan

    Score8.1 out of 10
    N/ANavan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
    Pricing
    Navan
    Editions & Modules
    Navan Business
    Free
    Navan Enterprise
    Let's Talk
    Offerings
    Pricing Offerings
    Navan
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Navan
    Considered Both Products
    Navan
    Chose Navan
    Brex is much better
    Incentivized
    Chose Navan
    This was highly recommended
    Incentivized
    Chose Navan
    TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to …
    Incentivized
    Chose Navan
    TripActions destroys Concur. TripActions is way more user friendly and has a ton more functionality. No comparison.
    Incentivized
    Chose Navan
    We used Corporate Traveler in the past. It was nice to have a dedicated travel agent, but with an organization, our size TripActions has been the best option!
    Incentivized
    Chose Navan
    I personally believe that TripActions is ahead of the game here. They're always pushing out additional features and their functionality never seems to fail.
    Incentivized
    Chose Navan
    I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 …
    Incentivized
    Chose Navan
    TripActions has superior UI, better inventory, pretty much better in every way.
    Incentivized
    Chose Navan
    TripActions have less shady tricks and hidden fee but the same or better selection and price, save time.
    Incentivized
    Chose Navan
    TripActions stacks up exceptionally when comparing against similar tools such as Nexonia, or Certify. Both of which I have used at prior Sales Orgs. With expense tools, it all comes down to the mobile application. If you're traveling at all for your role/job, you will …
    Incentivized
    Chose Navan
    n/a
    Incentivized
    Chose Navan
    Not a fan of TripIt at all. TripActions is clearly the superior product in giving vast rewards and benefits for business travel. TripIt has seamless integration with Concur but is not user-friendly at all.
    Incentivized
    Chose Navan
    TripActions is better in every way. Support, ease of use, benefits to me, as well as just the ability to compare options easily in a variety of different ways. It easily links to my travel rewards programs which is nice so I can get the benefits even when booking with my …
    Incentivized
    Chose Navan
    I think TripActions is better since visually it is easier to review the trip. The appeal to the eye is nice.
    Incentivized
    Chose Navan
    Definitely the look, feel and usability.
    Incentivized
    Chose Navan
    TripActions is far superior to Egencia in terms of ease of use and customer support. I would not recommend Egencia for company use.
    Incentivized
    Chose Navan
    They are not built for enterprises, not as intuitive, easy or organized
    Incentivized
    Chose Navan
    Concur was very hard to use and most of my team didn't like using it. It was not user-friendly like TripActions.
    Incentivized
    Chose Navan
    User-friendly interface. TripActions is extremely intuitive and easy to use, with tabs, graphics, chat, etc. Bonuses for individuals. The Amazon bonuses are a best seller.
    Incentivized
    Chose Navan
    We evaluated a number of products and landed on TripActions... flexibility about company policy; deployment of iPhone app and its integration with Expensify were key.
    Incentivized
    Chose Navan
    We realized there was a lot of money being spent on travel and hotel accomadations, and there was no way to cap how much an employee was spending. This has solved many business problems by visually explaining the correct amount someone should be spending on flights and hotels, …
    Incentivized
    Chose Navan
    We did not have a good experience with Concur. It was difficult to use and outdated. I spent many days helping our travelers try to find the correct flights on Concur, or helping them troubleshoot errors. TripActions was a huge improvement and both myself and our travelers …
    Incentivized
    Chose Navan
    I was not part of the evaluation process.
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    17 Answers
    Delivers good value for the price
    81%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    Features
    Navan
    Travel Management
    Comparison of Travel Management features of Navan
    Feature
    Navan
    1.2
    1 Ratings
    93% below category average
    Customizable Approval Workflows2.01 Ratings
    Readily Available Support1.01 Ratings
    Travel Spend Reports1.01 Ratings
    Consolidated Invoicing1.01 Ratings
    Easy Travel Booking2.01 Ratings
    Mobile Travel Application1.01 Ratings
    Centralized Itinerary Management1.01 Ratings
    Collaborative Booking1.01 Ratings
    Loyalty Programs1.01 Ratings
    Reuses Traveler Information1.01 Ratings
    User-friendly Interface1.01 Ratings
    Integrated Expensing Tool1.01 Ratings
    Travel Alerts1.01 Ratings
    Best Alternatives
    Navan
    Small Businesses
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Lola.com
    Score8 out of 10
    Enterprises
    Egencia
    Score1.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    Navan
    Likelihood to Recommend
    1.0
    (36 ratings)
    Support Rating
    9.4
    (15 ratings)
    User Testimonials
    Navan
    Likelihood to Recommend
    Navan
    A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
    Incentivized
    Read full review
    Pros
    Navan
    • Provides a wide range of travel options within a wide budget.
    • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
    Incentivized
    Read full review
    Cons
    Navan
    • Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
    • Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
    Incentivized
    Read full review
    Likelihood to Renew
    Navan
    This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
    Read full review
    Support Rating
    Navan
    - Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
    Incentivized
    Read full review
    Alternatives Considered
    Navan
    I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
    Incentivized
    Read full review
    Return on Investment
    Navan
    • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
    • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
    Incentivized
    Read full review
    ScreenShots