SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
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SolarWinds Engineer's Toolset
Score 9.4 out of 10
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SolarWinds® Engineer’s Toolset (ETS) helps users monitor and troubleshoot a network with over 60 tools for network management. ETS allows users to monitor and receive alerts in real time on network availability and health, and perform network diagnostics for faster troubleshooting and resolution of complex
network issues. With ETS users can deploy an array of network discovery tools including Port Scanner, Switch Port Mapper or advanced Subnet Calculator, manage Cisco®
devices with specialized…
$1,585
Per Instance
Pricing
N-able N-sight RMM
SolarWinds Engineer's Toolset
Editions & Modules
No answers on this topic
One Time Price
$1,585
Per Instance
Offerings
Pricing Offerings
N-able N-sight RMM
SolarWinds Engineer's Toolset
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
N-able N-sight RMM
SolarWinds Engineer's Toolset
Features
N-able N-sight RMM
SolarWinds Engineer's Toolset
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
N-able N-sight RMM
10.0
Ratings
30% above category average
SolarWinds Engineer's Toolset
-
Ratings
Remote monitoring
10.00 Ratings
00 Ratings
Network device monitoring
10.00 Ratings
00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
[SolarWinds Engineer's Toolset is] a great tool for monitoring database servers, highly recommended. The very good thing is that it keeps the history for two weeks, and you can see the time slice for all the server activities. Helps a lot to identify the memory and CPU bottlenecks, research blocking issues and kill the sessions, if necessary.
Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
The unifying component that is intended to be the initial interface to the tools seems clunky. I prefer to start the tools individually rather than using it.
The port scanner could use some improvements to make it easier to use.
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
These tools complement the Engineer's Toolset. They are excellent at detecting most issues and at keeping the network monitored and protected. However, when it comes time to dig into an issue, especially a hard to fix intermittent issue, these products lack the granularity of monitoring needed for these types of issues. Having said that the toolset is not made to do full time enterprise level monitoring. With these tools and the toolset I am able to have a more complete view of the network and deliver higher levels of service and quicker responses to issues.
The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.
