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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able N-sight RMM

    Score8.7 out of 10
    N/ASolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
    Pricing
    N-able N-sight RMM
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    N-able N-sight RMM
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    N-able N-sight RMM
    Considered Both Products
    N-able
    Chose N-able N-sight RMM
    Economical pricing, scalability from a small start, ease of setup were major factors in choosing N-able RMM over other platforms.
    Incentivized
    Chose N-able N-sight RMM
    Recently evaluated NinjaOne and was very impressed. Have been with the (original) N-able RMM tool for nearly a decade, but considering a switch. NinjaOne's interface is very modern and slick. Lots of great features and integrations.
    Incentivized
    Chose N-able N-sight RMM
    Much easier to use and less bulky of a program. Also cheaper and easier to manage.
    Incentivized
    Chose N-able N-sight RMM
    It is the same product.
    Incentivized
    Chose N-able N-sight RMM
    Single pane of glass for the majority of applications from Web Protect to Patch Management and Antivirus.
    Incentivized
    Chose N-able N-sight RMM
    Solarwinds RMM is designed as a tool for Remote Monitoring. The other guys have their RMM as a platform to sell their other products. With SolarWinds RMM, you don't get hassled to buy another part of the program or put your entire business into their ecosystem. It's a program …
    Incentivized
    Chose N-able N-sight RMM
    I chose SolarWinds for its easy-to-use HUB, for payments, but also for all technical features which other programs don't show.
    It's done well with all the releases (agents for mac, windows, and Linux OS).
    Incentivized
    Chose N-able N-sight RMM
    SolarWinds seems a much cleaner and easier to administer solution.
    Incentivized
    Chose N-able N-sight RMM
    We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for …
    Incentivized
    Chose N-able N-sight RMM
    SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are …
    Incentivized
    Chose N-able N-sight RMM
    We have been very pleased with our transition, primarily because of cost.
    Incentivized
    Chose N-able N-sight RMM
    SolarWinds offers more customization out of the box and allows us to build the monitoring environment to the specifications we require. We are not locked into a specific tool set with no customization options.
    Incentivized
    Chose N-able N-sight RMM
    SolarWinds provided the easiest entry into the RMM game, requiring a smaller upfront commitment, great tools, and the best early experience with sales reps, engineers, and onboarding.
    Incentivized
    Chose N-able N-sight RMM
    We moved away from Kaseya to Max Focus, which later became SolarWinds. At the time we were having lots of issues using Kaseya, with failed alerting as well as reporting. SolarWinds (Max Focus) addressed our issues. As a small MSP, the dashboard panel is intuitive, allowing the …
    Incentivized
    Chose N-able N-sight RMM
    SolarWinds supplies a price competitive product that is feature rich and constantly adding new offerings in an ever-changing market.
    Incentivized
    Chose N-able N-sight RMM
    LabTech didn't offer as many tools as SW RMM at the time I was using it. LogMeIn is one of the worst tools I had to use, I got feed-up with the fact that I always had to provide a username and password to connect to a PC. TeamViewer is not quite the product SW RMM is.
    Incentivized
    Chose N-able N-sight RMM
    It gives you the ability to control your setup without over-complicating things. You have the option to set up in your own environment, whether it's a public cloud or on-premise, or you can use their hosted solution. Some of the other RMMs may not allow the flexibility to do …
    Incentivized
    Chose N-able N-sight RMM
    We went with Solarwinds as the interface from the IT standpoint was better, and they are a trusted company I have worked with for 20 years.
    Incentivized
    Chose N-able N-sight RMM
    They're all apart of the same family and work with one another to give you the best awareness possible.
    Incentivized
    Chose N-able N-sight RMM
    I haven't uaed any other remote monitoring software. RMM was the only one at the company we used.
    Incentivized
    Chose N-able N-sight RMM
    Solarwinds RMM is very easy to use and can be managed with very little training. All other RMM tools tested were overly complicated and did not fit our current business needs. We were able to implement this solution to all our customers within 3 months of our start date and …
    Incentivized
    Chose N-able N-sight RMM
    Solarwinds (at the time Maxfocus) was a better value proposition then the other products evaluated. The low per unit cost and entry point allowed us to gradually add additional features. The installation process was very easy, as is adding new devices. We have very few …
    Incentivized
    Chose N-able N-sight RMM
    Solarwinds is making a comeback, in that when it was purchased the development was put on hold for what seemed like multiple years, because of that we moved to LabTech (which I feel is superior in many ways). I've heard that Solarwinds is getting better, but still not up to par …
    Incentivized
    Chose N-able N-sight RMM
    Solarwinds RMM is a superior product to Kaseya, although they are extremely similar. ConnectWise Automate is an extremely powerful software which does a better job of handling scripting and third party application updates. It also provides a few more options when it comes to …
    Incentivized
    Chose N-able N-sight RMM
    Best overall feature set, longevity in market, pricing model.
    Incentivized
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    Features
    N-able N-sight RMM
    Monitoring Tasks
    Comparison of Monitoring Tasks features of N-able N-sight RMM
    Feature
    N-able N-sight RMM
    10.0
    15 Ratings
    30% above category average
    Remote monitoring10.015 Ratings
    Network device monitoring10.014 Ratings
    Management Tasks
    Comparison of Management Tasks features of N-able N-sight RMM
    Feature
    N-able N-sight RMM
    10.0
    15 Ratings
    29% above category average
    Patch Management10.015 Ratings
    Policy-based automation10.015 Ratings
    Best Alternatives
    N-able N-sight RMM
    Small Businesses
    Panda Systems Management
    Score9.8 out of 10
    Medium-sized Companies
    N-able N-central
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    N-able N-sight RMM
    Likelihood to Recommend
    6.2
    (28 ratings)
    Usability
    9.3
    (2 ratings)
    Support Rating
    7.4
    (2 ratings)
    User Testimonials
    N-able N-sight RMM
    Likelihood to Recommend
    N-able
    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Incentivized
    Read full review
    Pros
    N-able
    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Incentivized
    Read full review
    Cons
    N-able
    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Incentivized
    Read full review
    Usability
    N-able
    The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
    Incentivized
    Read full review
    Support Rating
    N-able
    The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
    Incentivized
    Read full review
    Alternatives Considered
    N-able
    SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
    Incentivized
    Read full review
    Return on Investment
    N-able
    • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
    • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
    • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
    Incentivized
    Read full review
    ScreenShots

    N-able N-sight RMM Screenshots

    Screenshot of N-able RMM Dashboard