SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
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OpenText Network Node Manager i (NNMi)
Score 8.4 out of 10
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OpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.
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Pricing
N-able N-sight RMM
OpenText Network Node Manager i (NNMi)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
N-able N-sight RMM
OpenText Network Node Manager i (NNMi)
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
N-able N-sight RMM
OpenText Network Node Manager i (NNMi)
Features
N-able N-sight RMM
OpenText Network Node Manager i (NNMi)
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
N-able N-sight RMM
10.0
Ratings
30% above category average
OpenText Network Node Manager i (NNMi)
-
Ratings
Remote monitoring
10.00 Ratings
00 Ratings
Network device monitoring
10.00 Ratings
00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
[Micro Focus Network Node Manager i (formerly HP Network Node Manager)] is like you implement it, setup monitoring and alerting and forget it forever until any major activity is there and that is possible because of the product's stability. Another reason for product stability is less features as compared to other vendor tools and its own inbuilt database.
Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Most customers would like to see NNM get away from using some Java applets.
In environments where we see more than 10 different network device vendors in production, we see issues with L2 mapping. Different vendors use different L2 protocols. This can cause an issue with L2 discovery and mapping.
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.
We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
NNMi is best suited for enterprise-grade, large to very large infrastructure. You have fewer servers to install the product and manage all your devices through a single server, which also enhances ease of use.
The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.
