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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSP360 Backup

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A

    Veeam Data Platform

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

    $428

    per year per 5 instances

    Pricing
    MSP360 BackupVeeam Data Platform
    Editions & Modules
    No answers on this topic
    Veeam Data Platform Essentials
    $428
    per year per 5 instances
    Veeam Data Platform
    Contact sales team
    Offerings
    Pricing Offerings
    MSP360 BackupVeeam Data Platform
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
    More Pricing Information
    Community Pulse
    MSP360 BackupVeeam Data Platform
    Considered Both Products
    MSP360
    Chose MSP360 Backup
    They offer more OS support than anyone else. The only sad thing is that CloudBerry dropped their ransomware protection that was built in and no longer offers native ransomware protection.
    Incentivized
    Chose MSP360 Backup
    The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
    Incentivized
    Chose MSP360 Backup
    I use Veeam, Nakivo and CloudBerry across the networks I manage. All three work well for their needs. Veeam is great for larger virtual environments. Nakivo is also good in those situations and because it's less expensive; it works well in smaller virtual environments. …
    Incentivized
    Veeam Software
    Chose Veeam Data Platform
    Veeam Data Platform was best value, except in the case of MSP360 where it was just a superior product.
    Incentivized
    Chose Veeam Data Platform
    VEEAM is easier to configure and view moderate. The updates are quick and reports and analysis is easy to configure and view. No purpose made hardware from the vendor is required. Support is quick to reply and always helpful.
    Incentivized
    Chose Veeam Data Platform
    Veeam is much more robust than ShadowProtect, while also fitting the budget requirements for some very small environments that previously used CloudBerry. We think this is pretty impressive to have both breadth and depth and maintain reasonable price points to keep on budget. …
    Incentivized
    Chose Veeam Data Platform
    Veeam is more intuitive and has more possibilities. We also have fewer problems with Veeam than other products.
    Incentivized
    Chose Veeam Data Platform
    All 3 of these backups solutions are very valuable to me. I use Veeam Backup and Replication for my primary onsite backup solution. I use Cloudberry for my File Server backup to AWS because I really like the way it stores the multiple versions of files that are modified. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    491 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    458 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    492 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    402 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    439 Answers
    Features
    MSP360 BackupVeeam Data Platform
    Data Center Backup
    Comparison of Data Center Backup features of MSP360 Backup and Veeam Data Platform
    Feature
    MSP360 Backup
    -
    Ratings
    Veeam Data Platform
    9.2
    212 Ratings
    8% above category average
    Universal recovery00 Ratings9.2177 Ratings
    Instant recovery00 Ratings9.4188 Ratings
    Recovery verification00 Ratings9.3186 Ratings
    Business application protection00 Ratings9.2170 Ratings
    Multiple backup destinations00 Ratings9.6201 Ratings
    Incremental backup identification00 Ratings9.7206 Ratings
    Backup to the cloud00 Ratings9.1132 Ratings
    Deduplication and file compression00 Ratings8.9192 Ratings
    Snapshots00 Ratings9.4178 Ratings
    Flexible deployment00 Ratings9.2169 Ratings
    Management dashboard00 Ratings7.522 Ratings
    Platform support00 Ratings9.2176 Ratings
    Retention options00 Ratings8.9179 Ratings
    Encryption00 Ratings9.7157 Ratings
    User Ratings
    MSP360 BackupVeeam Data Platform
    Likelihood to Recommend
    10.0
    (14 ratings)
    9.1
    (661 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.8
    (37 ratings)
    Usability
    7.1
    (2 ratings)
    9.9
    (29 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Performance
    -
    (0 ratings)
    7.4
    (7 ratings)
    Support Rating
    8.4
    (6 ratings)
    10.0
    (33 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.9
    (21 ratings)
    Configurability
    -
    (0 ratings)
    7.4
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.0
    (7 ratings)
    User Testimonials
    MSP360 BackupVeeam Data Platform
    Likelihood to Recommend
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Veeam Software
    I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
    Incentivized
    Read full review
    Pros
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Veeam Software
    • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
    • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
    • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
    • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
    Incentivized
    Read full review
    Cons
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Veeam Software
    • It should recommend the most secure method of backup methods to ensure immutability.
    • It should maximize SnapMirror technology when using a NetApp as a backup target to replicate backups to CVO targets.
    • It should provide a centralized dashboard for backing up all PaaS services in Azure.
    Incentivized
    Read full review
    Likelihood to Renew
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Veeam Software
    I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
    I trust the product for my own home environment as well due to relationship I have with the product at work.
    Incentivized
    Read full review
    Usability
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Veeam Software
    Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
    Incentivized
    Read full review
    Reliability and Availability
    MSP360
    No answers on this topic
    Veeam Software
    I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
    Incentivized
    Read full review
    Performance
    MSP360
    No answers on this topic
    Veeam Software
    To identify a bottleneck in the data path, Veeam Backup & Replication
    detects the component with the maximum workload, the component
    that works for the most time of the job. For example, you use a
    low-speed storage device as the backup repository. Even if VM data is
    retrieved from the SAN storage on the source side and transported over a
    high-speed link, VM data flow will still be impaired at the backup
    repository.
    Incentivized
    Read full review
    Support Rating
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Veeam Software
    The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
    Incentivized
    Read full review
    In-Person Training
    MSP360
    No answers on this topic
    Veeam Software
    I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
    Incentivized
    Read full review
    Online Training
    MSP360
    No answers on this topic
    Veeam Software
    I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
    Incentivized
    Read full review
    Implementation Rating
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Veeam Software
    Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
    Incentivized
    Read full review
    Alternatives Considered
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Veeam Software
    Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
    Incentivized
    Read full review
    Scalability
    MSP360
    No answers on this topic
    Veeam Software
    In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
    Incentivized
    Read full review
    Return on Investment
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    Veeam Software
    • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
    • When it doesn't work, Veeam consumes entire days getting everything working again.
    • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages

    Veeam Data Platform Screenshots

    Screenshot of the Veeam Data Platform dashboard, that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.