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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSP360 Backup

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
    Pricing
    MSP360 Backup
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    MSP360 Backup
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    MSP360 Backup
    Considered Both Products
    MSP360
    Chose MSP360 Backup
    Whenever we review other solutions, MSP360 always ends up on top. No special hardware needed, integrates with all of the NAS and closed storage providers, great support and price
    Incentivized
    Chose MSP360 Backup
    Easier to manage, faster to implement and control, support for different cloud providers
    Incentivized
    Chose MSP360 Backup
    MSP360 is good enough at a much lower price point, besides being easier to implement and use.
    Incentivized
    Chose MSP360 Backup
    Cost and reliability
    Incentivized
    Chose MSP360 Backup
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment …
    Incentivized
    Chose MSP360 Backup
    Deployment is much easier. Support is WAY better and personalized.
    Incentivized
    Chose MSP360 Backup
    By far the best and easiest solution for easy cloud backups. We bought the license and had it installed and running within about 10 minutes. Easy to restore data with very little trouble. Allows storage straight to Glacier for quick cheap storage. We have since recommended …
    Incentivized
    Chose MSP360 Backup
    Unitrends has an easier management console. You can generate all kinds of reports. CloudBerry is easy to set up, but Unitrends is even easier. You don't have to wait for an installer with Unitrends if you decide to build a custom installer. It's just there to download. You can …
    Incentivized
    Chose MSP360 Backup
    CloudBerry has a low cost but has the ability to attach to just about all the popular storage destinations. It is feature-rich and we've not got into a situation where the software has let us down.
    Incentivized
    Chose MSP360 Backup
    They offer more OS support than anyone else. The only sad thing is that CloudBerry dropped their ransomware protection that was built in and no longer offers native ransomware protection.
    Incentivized
    Chose MSP360 Backup
    The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
    Incentivized
    Chose MSP360 Backup
    I use Veeam, Nakivo and CloudBerry across the networks I manage. All three work well for their needs. Veeam is great for larger virtual environments. Nakivo is also good in those situations and because it's less expensive; it works well in smaller virtual environments. …
    Incentivized
    Chose MSP360 Backup
    Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    MSP360 Backup
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    MSP360 Backup
    Likelihood to Recommend
    10.0
    (14 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    7.1
    (2 ratings)
    Support Rating
    8.4
    (6 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    MSP360 Backup
    Likelihood to Recommend
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Pros
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Cons
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Likelihood to Renew
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Usability
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Support Rating
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Implementation Rating
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Alternatives Considered
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Return on Investment
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages