TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score7.8 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Microsoft Viva Engage

    Score7.9 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    Pricing
    ConfluenceMicrosoft Viva Engage
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    Offerings
    Pricing Offerings
    ConfluenceMicrosoft Viva Engage
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Microsoft Viva Engage is also available in some Microsoft 365 packages.
    More Pricing Information
    Community Pulse
    ConfluenceMicrosoft Viva Engage
    Considered Both Products
    Atlassian
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    95 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    85 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    98 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    No answers on this topic
    Features
    ConfluenceMicrosoft Viva Engage
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Microsoft Viva Engage
    Feature
    Atlassian Confluence
    5.3
    111 Ratings
    37% below category average
    Microsoft Viva Engage
    5.4
    41 Ratings
    35% below category average
    Task Management6.389 Ratings6.025 Ratings
    Gantt Charts7.912 Ratings7.013 Ratings
    Scheduling7.221 Ratings3.019 Ratings
    Workflow Automation3.960 Ratings2.021 Ratings
    Mobile Access3.884 Ratings8.039 Ratings
    Search5.7109 Ratings8.039 Ratings
    Visual planning tools2.488 Ratings4.023 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Microsoft Viva Engage
    Feature
    Atlassian Confluence
    6.9
    111 Ratings
    13% below category average
    Microsoft Viva Engage
    7.6
    44 Ratings
    4% below category average
    Chat6.415 Ratings8.040 Ratings
    Notifications5.2109 Ratings7.044 Ratings
    Discussions3.9103 Ratings8.043 Ratings
    Surveys7.015 Ratings6.034 Ratings
    Internal knowledgebase7.6103 Ratings9.033 Ratings
    Integrates with GoToMeeting6.03 Ratings7.314 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings6.713 Ratings
    Integrates with Outlook9.610 Ratings8.632 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Microsoft Viva Engage
    Feature
    Atlassian Confluence
    5.9
    111 Ratings
    28% below category average
    Microsoft Viva Engage
    5.0
    37 Ratings
    44% below category average
    Versioning6.494 Ratings7.025 Ratings
    Video files4.171 Ratings5.032 Ratings
    Audio files3.765 Ratings4.030 Ratings
    Document collaboration6.5106 Ratings1.031 Ratings
    Access control8.0104 Ratings3.031 Ratings
    Advanced security features7.080 Ratings5.028 Ratings
    Integrates with Google Drive5.947 Ratings8.014 Ratings
    Device sync5.550 Ratings7.024 Ratings
    Best Alternatives
    ConfluenceMicrosoft Viva Engage
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceMicrosoft Viva Engage
    Likelihood to Recommend
    6.7
    (128 ratings)
    7.0
    (54 ratings)
    Likelihood to Renew
    9.9
    (19 ratings)
    6.9
    (10 ratings)
    Usability
    6.6
    (15 ratings)
    8.0
    (4 ratings)
    Availability
    9.0
    (3 ratings)
    8.0
    (1 ratings)
    Performance
    8.0
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.4
    (25 ratings)
    7.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    8.0
    (1 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceMicrosoft Viva Engage
    Likelihood to Recommend
    Atlassian
    I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
    Incentivized
    Read full review
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    Usability
    Atlassian
    Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
    Incentivized
    Read full review
    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Microsoft
    Very available
    Read full review
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
    Read full review
    Online Training
    Atlassian
    No answers on this topic
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Microsoft
    We organically implemented the product
    Read full review
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Atlassian
    • The AI feature which lets me find relevant documents while reading one document is really beneficial.
    • Centralising of knowledge systems is one of the key differentiators for large organisations.
    • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
    Incentivized
    Read full review
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    ScreenShots