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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.8 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Ooma Office

    Score9.2 out of 10
    N/AFor businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local…

    $9.95

    per month

    Pricing
    Microsoft TeamsOoma Office
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Local Phone Number
    $9.95
    per month
    Toll Free Number
    $9.95
    per month
    Toll Free Calling Plan
    $15.00
    per month
    Base Price
    $19.95
    per month
    User Extension
    $19.95
    per month
    Pro
    $24.95
    per month
    Ooma Linx
    $49.99
    per month
    Ooma Wireless Adapter
    $49.99
    per month
    Ooma DP1 Desk Phone
    $89.99
    per month
    Expansion Base Station
    $99.99
    per month
    Yealink IP Phones
    $99.99
    per month
    Cisco IP Phones
    $109.99
    per month
    Yealink Conference IP Phones
    $399.99
    per month
    Conference Bridge
    Free
    Ring Groups
    Free
    Virtual Receptionist
    Free
    Number Porting
    Free
    Offerings
    Pricing Offerings
    Microsoft TeamsOoma Office
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$19.95 per user/month
    Additional DetailsDiscounts are available for non profit organizations.Ooma Office offers plans starting at $19.95 per user/month with no contracts, ever.
    More Pricing Information
    Community Pulse
    Microsoft TeamsOoma Office
    Considered Both Products
    Microsoft
    No answer on this topic
    Ooma, Inc.
    Chose Ooma Office
    I can only speak to Ooma Office, as it was the first product I evaluated and was referred to me by someone I trust who uses it.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    100%
    Delivers good value for the price
    74 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    100%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    99%
    Lived up to sales and marketing promises
    72 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    93%
    Implementation went as expected
    69 Answers
    Features
    Microsoft TeamsOoma Office
    Project Management
    Comparison of Project Management features of Microsoft Teams and Ooma Office
    Feature
    Microsoft Teams
    4.5
    192 Ratings
    52% below category average
    Ooma Office
    -
    Ratings
    Task Management5.3147 Ratings00 Ratings
    Gantt Charts3.576 Ratings00 Ratings
    Scheduling4.2162 Ratings00 Ratings
    Workflow Automation4.1101 Ratings00 Ratings
    Mobile Access5.7184 Ratings00 Ratings
    Search4.5169 Ratings00 Ratings
    Visual planning tools4.5118 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Ooma Office
    Feature
    Microsoft Teams
    6.0
    201 Ratings
    27% below category average
    Ooma Office
    -
    Ratings
    Chat6.0200 Ratings00 Ratings
    Notifications5.4199 Ratings00 Ratings
    Discussions5.9187 Ratings00 Ratings
    Surveys5.2112 Ratings00 Ratings
    Internal knowledgebase4.5122 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Ooma Office
    Feature
    Microsoft Teams
    5.1
    186 Ratings
    42% below category average
    Ooma Office
    -
    Ratings
    Versioning5.2130 Ratings00 Ratings
    Video files4.5158 Ratings00 Ratings
    Audio files5.2160 Ratings00 Ratings
    Document collaboration6.1173 Ratings00 Ratings
    Access control5.5156 Ratings00 Ratings
    Advanced security features4.1117 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync4.8132 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Microsoft Teams and Ooma Office
    Feature
    Microsoft Teams
    -
    Ratings
    Ooma Office
    8.0
    49 Ratings
    1% above category average
    Hosted PBX00 Ratings8.425 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.831 Ratings
    Directory of employee names00 Ratings8.043 Ratings
    Call Management
    Comparison of Call Management features of Microsoft Teams and Ooma Office
    Feature
    Microsoft Teams
    -
    Ratings
    Ooma Office
    8.4
    68 Ratings
    0% above category average
    Answering rules00 Ratings8.560 Ratings
    Call recording00 Ratings7.546 Ratings
    Call park00 Ratings9.042 Ratings
    Call screening00 Ratings9.052 Ratings
    Message alerts00 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Microsoft Teams and Ooma Office
    Feature
    Microsoft Teams
    -
    Ratings
    Ooma Office
    9.2
    43 Ratings
    14% above category average
    Audio conferencing00 Ratings9.243 Ratings
    Mobile apps
    Comparison of Mobile apps features of Microsoft Teams and Ooma Office
    Feature
    Microsoft Teams
    -
    Ratings
    Ooma Office
    7.5
    68 Ratings
    5% below category average
    Mobile app for iOS00 Ratings7.555 Ratings
    Mobile app for Android00 Ratings7.441 Ratings
    User Ratings
    Microsoft TeamsOoma Office
    Likelihood to Recommend
    5.9
    (278 ratings)
    9.0
    (71 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    9.1
    (2 ratings)
    Usability
    5.7
    (62 ratings)
    8.8
    (11 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    8.1
    (31 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsOoma Office
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Ooma, Inc.
    We use Ooma Office for everyone in the company including mobile users. It has allowed us to eliminate the spam callers as well give our mobile and remote users the ability to make business calls - from any device, from anywhere, at any time - without having to worry about any long distance charges, or without giving up their personal telephone numbers (at home or cellular).
    Incentivized
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Ooma, Inc.
    • Ease of IVR customization: Allows my business to adapt quickly to an ever-changing business economy
    • Plug and Play application: I was up and running within minutes of opening the box with the equipment in it!
    • Find Me, Follow Me for remote access: No matter where I go, I can bring the office with me.
    • Simple, Straightforward Billing: I recognized savings from day 1; my monthly invoice stays the same every month!
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Ooma, Inc.
    • Cell phone app could be a little easier to use.
    • Ooma Desktop needs some tweaking to make it more user friendly.
    • I would like my 800 number to be assigned to my personal mailbox vs. having to have its own extension.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Ooma, Inc.
    We have found it very easy to configure, manage, and expand our phone operations with Ooma Office. We needed a reliable phone network as this is the first means of communication for our customers - Ooma has made it a lot easier for us to manage. Their support is also available 24x7 so that's a huge plus.
    Read full review
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Ooma, Inc.
    Ooma has helped us make better use of our phones and given us many more capabilities than our previous service. The mobile app has provided an excellent connection and quality. Its integration with the cellular phone app and contacts makes it a breeze to use. Emailed recordings of voicemails are very helpful for both receiving messages and allowing us to archive them. It has also saved us a significant amount of money and provided us with a more capable and reliable system all at once.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Ooma, Inc.
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Ooma, Inc.
    No answers on this topic
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Ooma, Inc.
    Ooma Office support is always available. I've never been on the phone with them for longer than 5 minutes. They are knowledgable, have great active listening skills, are able to make recommendations on how to make Ooma Office work even better for you, and wait times to speak with an agent are reasonable and typically less than 1 minute.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Ooma, Inc.
    Have a plan in place before you start the implementation, open communication with the staff on the changes being made, prepare a reference guide on the system and how to navigate the new setup. Budget and allocate time for helping staff learn the new system. Consolidate and coordinate all the questions internally before reaching out to support.
    Read full review
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Ooma, Inc.
    We went over to Ooma [Office] after having had Intermedia for several years. Intermedia was good, but they were due for an update on many of their systems, which they did after we left. With Ooma [Office], we have our hold music and other basic, easy to use options that fit well for our small business.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Ooma, Inc.
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Ooma, Inc.
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Ooma, Inc.
    No answers on this topic
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    Ooma, Inc.
    • System made it one-stop shopping for fax lines and phones numbers and equipment which was convenient.
    • It was a shock to see that $39.98 of service manages to result in about $18 of additional “fees” every month. Makes the service significantly less of a bargain than is advertised.
    Read full review
    ScreenShots

    Ooma Office Screenshots

    Screenshot of Ooma Business Phone Mobile AppScreenshot of Ooma Office Pro Desktop AppScreenshot of Customizable Virtual ReceptionistScreenshot of Configure System Settings through Ooma Office Manger Online Portal