| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Ooma Office | Score9.2 out of 10 | N/A | For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local… | $9.95 per month |
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| Entry-level Setup Fee | $19.95 per user/month | ||||||||||
| Additional Details | Ooma Office offers plans starting at $19.95 per user/month with no contracts, ever. | ||||||||||
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| Considered Both Products | Chose Ooma Office When we selected Ooma, it had the better feature set, reliability, and ease of implementation. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office We used Spectrum Business phones before switching to Ooma Office, and the difference in overall usability has been night and day. With Spectrum, the installation process was frustrating — it felt overly complicated, and getting support when we needed it was a constant headache. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office Ooma Office has more features and has had better call quality all for a lower price. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office RingCentral is far more difficult to set up and costs more (monthly). Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office Easier to use, more features, and definitely more Bang for your $ Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office N/A Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office I used a land line company for years and then switched to a VOIP company. When I learned how much better Ooma was, I was really skeptical at first, but they allowed me to try their service. Once I did, there was no comparison. I switched to Ooma and have never looked back. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office Ooma leads the way, especially since they are a VOIP service in the age of teleworking and work from home. It is cheaper and can be used anywhere via their application, which works overall pretty well. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office It's much easier to manage than our previous solutions. It makes our phone infrastructure robust and scalable. The virtual assistant has also been very useful for us to keep our customers updated on changes in pricing, hours etc. We had to manually record any changes earlier … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Ooma Office I can only speak to Ooma Office, as it was the first product I evaluated and was referred to me by someone I trust who uses it. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Ooma Office So much better, easier to use and less expensive! Overall better product. Support is heads and tails above what Nextiva pretends to offer its customers! I will save over $6000 my first year alone with Ooma. Thank you for making such a great product. You will help small … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office We only used our local phone company. Compared to our local phone company, Ooma Office beats it hands down. It is much cheaper. It has an app for my phone that works brilliantly. It is user-friendly. We are able to take calls both in the office and when we are mobile. The … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office We were using Open Phone, an app. We paid for 4 different numbers and ran our business this way which was not sustainable. We were also paying $60 a month for this service which had 0 features. Once we switched to Ooma office, we have dropped our bill to $30 and are using 3 … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office We went over to Ooma [Office] after having had Intermedia for several years. Intermedia was good, but they were due for an update on many of their systems, which they did after we left. With Ooma [Office], we have our hold music and other basic, easy to use options that fit … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office This is my first experience with a VOIP phone system, but previously I had tried to use AT&T for my business line, although the setup never even happened because of misinformation I was given. In the end I'm glad I ended up with Ooma instead because it has been much more … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office For cost and features, Ooma Office was our best option. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office The Ooma product offer significantly more features a small business at a much lower price. The customer service is excellent. We are treated the same as if we were their largest customer. The larger communication companies don’t seem to be too interest in the small business … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Ooma Office Easier on the pocket. More flexibility to do what you need it to do. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | |
97% Would buy again 73 Answers | |
| Delivers good value for the price | |
100% Delivers good value for the price 74 Answers | |
| Happy with the feature set | |
100% Happy with the feature set 75 Answers | |
| Lived up to sales and marketing promises | |
99% Lived up to sales and marketing promises 72 Answers | |
| Implementation went as expected | |
93% Implementation went as expected 69 Answers | |
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| Likelihood to Recommend | 9.0 |
| Likelihood to Renew | 9.1 |
| Usability | 8.8 |
| Support Rating | 8.1 |
| Implementation Rating | 8.0 |
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