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Matrix42 Unified Endpoint Management vs. N-able N-sight RMM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Matrix42 Unified Endpoint Management

    Score7.7 out of 10
    N/AGerman company Matrix42 offers the Matrix42 Unified Endpoint Management, which combines mobile security and endpoint management with traditional client management.N/A

    N-able N-sight RMM

    Score8.7 out of 10
    N/ASolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
    Pricing
    Matrix42 Unified Endpoint ManagementN-able N-sight RMM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Matrix42 Unified Endpoint ManagementN-able N-sight RMM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Matrix42 Unified Endpoint ManagementN-able N-sight RMM
    Considered Both Products
    Matrix42
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Matrix42 Unified Endpoint ManagementN-able N-sight RMM
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Matrix42 Unified Endpoint Management and N-able N-sight RMM
    Feature
    Matrix42 Unified Endpoint Management
    -
    Ratings
    N-able N-sight RMM
    10.0
    15 Ratings
    30% above category average
    Remote monitoring00 Ratings10.015 Ratings
    Network device monitoring00 Ratings10.014 Ratings
    Management Tasks
    Comparison of Management Tasks features of Matrix42 Unified Endpoint Management and N-able N-sight RMM
    Feature
    Matrix42 Unified Endpoint Management
    -
    Ratings
    N-able N-sight RMM
    10.0
    15 Ratings
    29% above category average
    Patch Management00 Ratings10.015 Ratings
    Policy-based automation00 Ratings10.015 Ratings
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    Matrix42 Unified Endpoint ManagementN-able N-sight RMM
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    Score8.9 out of 10
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    User Ratings
    Matrix42 Unified Endpoint ManagementN-able N-sight RMM
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.2
    (28 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (2 ratings)
    User Testimonials
    Matrix42 Unified Endpoint ManagementN-able N-sight RMM
    Likelihood to Recommend
    Matrix42
    Matrix42 is best suited for the environment where we need to manage the both, mobile devices and endpoints like laptops and desktops. This solution have the best compatibility with every type of endpoints and the functionalities and features are incredible. The dashboard gives the overall visibility and details needed for a endpoint. We can see what applications are running as well as services which are running. It supports multi OS. It is not well suited for environment where only laptop and desktop needs to be managed as we can have other solution in less price. For just managing the workstations like laptops it may be not the best tool as the functionalities will be limited as compared to other vendors in this price.
    Incentivized
    Read full review
    N-able
    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Incentivized
    Read full review
    Pros
    Matrix42
    • It has the ability to manage endpoints like mobile devices as well as laptops and desktops. Hence through single tool we are able to control every type endpoint which is the best feature so far.
    • It supports every operating system like windows, mac OS , Linux, android, Chromebook OS hence it got the multivendor support.
    • Every endpoint can be managed through a single dashboard hence it gives the best user experience.
    • The dashboard is very user friendly and every function is clearly visible. We do not need to go into sub menu for detailing.
    • The dashboard is totally customizable and gives the ability to control the endpoint in the best way.
    Incentivized
    Read full review
    N-able
    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Incentivized
    Read full review
    Cons
    Matrix42
    • The deployment and implementation process took very long as we encountered some bugs in the OS and every time installation got failed due that. It took so long to understand that which delayed the process so we moved to n-2 version. Hence, in new OS bug should be removed for smooth configuration and installation.
    • The reporting part need to be improved as it is very basic and do not carry much information which is needed for auditing purpose. It should be made customizable and more type of reporting format should be introduced. So this the area of improvement.
    • Third Party integration is not possible. This feature is lacking. For proper visibility and control management it should have functionality of third party integration so that we can take control action for non complaint system.
    Incentivized
    Read full review
    N-able
    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Incentivized
    Read full review
    Usability
    Matrix42
    No answers on this topic
    N-able
    The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
    Incentivized
    Read full review
    Support Rating
    Matrix42
    No answers on this topic
    N-able
    The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
    Incentivized
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    Alternatives Considered
    Matrix42
    Matrix42 Unified endpoint management supports different type of endpoints as well as multi OS is also supported which make it different from other vendors. The product got some good features which is needed for organization and during the demo it met our requirement and it was in our budget if we compare to other vendors. The solution delivers what it promises and hence proven to very useful for organization. Microsoft and Citrix TAC was also not good and supportive as we faced issue some issue during POC
    Incentivized
    Read full review
    N-able
    SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
    Incentivized
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    Return on Investment
    Matrix42
    • The product helped to achieve good profit as is it helps in managing the endpoints from remote which lowers the on site engineer cost.
    • The ROI for this product is 75-80 percent as it is a agent based solution and deploying agent in a large environment is painful hence to achieve the full ROI will take lot of time.
    • The solution is proven to be best for our organization as it helped to maintain the compliance of our organization be verifying the necessary application needed for the organization to make it secure.
    Incentivized
    Read full review
    N-able
    • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
    • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
    • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
    Incentivized
    Read full review
    ScreenShots

    N-able N-sight RMM Screenshots

    Screenshot of N-able RMM Dashboard