In our experience, the product performs really well when interfacing systems with ERP's through SQL server database tables, but we've even made some interfaces with the web service functionality included with the magic xpi integration platform. Also, we've made some SAP Business One - SAP Business One interfaces, for copying information from one company to another.
Although the scenarios may be online, the main service usually freezes and the processes can't transact any data. With a single restart of the service, the processes will be functioning again.
The support for more applications would be nice, even though there is a nice number of them.
The licensing for the software may be a little confusing.
Honestly, we have only used and evaluated magic xpi platform because of the recommendation of our SAP Business One main supplier, who has previously used the platform for their developments. So far, we have no regrets with the acquisition of the platform and we are very happy with it's performance until now.
Hands down, Mule is more cost-effective than Informatica, either on-prem or cloud, and the value only goes up form there. Reusability and ease of creation makes in-house training simple and the end result is we leverage Mule for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Jitterbit would be a more relevant comparison, but Mule won out in the bake-off we did between them.
The implementation time for this kind of projects has been greatly reduced.
Certifying an In-House resource in the Magix xpi platform is probably the best option, considering all of the projects that can be developed in the future without the need of an external consultant.
The processes that have been automatized with the Magic xpi platform helped reduced human error and the time those processes took to finish.