Lumesse (Discontinued) vs. symplr Talent Management Solutions

Lumesse is well suited for global companies, that are not too large and may get enough attention/support from other larger vendors.

Incentivized

It really is the best solution to any organization that needs to provide and track employees continued learning or learning of policies and procedures. The tracking is great on all ends. The interface is simple and easy to navigate. It may not be suitable for an organization with under 10 people as it is quite extensive and may be a bit over the top.

Incentivized

• Track candidates.
• Quick Report.
• One stop shop - meaning Lumesse holds all the information entered.
• Share information with peers in other divisions.

• Customer service is available via email and phone when needed.
• Individualized training sessions available for project challenges.
• Provide personable service from all aspects of the organization.
• When we had issues with compatibility of third party courses, the staff focused on our need and made it work.

• Simplicity is key. The user interface could use some work around where a button should be located and how intricate does one layer need to be

• To allow our team members choice, we offer training as either/or. The current system does not record either/or completions
• To end enrollment of new hires for training at a set date, requires also ending the training of all those not yet completed.

The only reason I would renew Lumesse is because of the difficulty of doing a data migration to a new system and the potential loss of candidates already in the system. The cost is also a factor, it is a very expensive system and there is little to no customer support.

Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.

The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.

Incentivized

On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed

Incentivized

Each of the above products were more effective than Lumesse. I did not select Lumesse for our company, and would replace it with another system if given the opportunity. Jobvite was the most user-friendly ATS I have used. This system allows seamless integration with social media and automatically pushes postings out to free career boards like Indeed.com. I was also able to give hiring managers their own accounts with different levels of access to the information in the database so they could browse resumes and view the status on their open roles at their convenience

I have seem other products such as Success Factors and Softscape, we went with HealthcareSource because we really like PerformanceManager but also because we planned to expand our use of their products for other areas of the talent management spectrum and eventually started using their Compensation and Position Manager products too.

• Lumesse give us the ability to accurately track candidates through the hiring process, which then in turn allows us to hire candidates quickly and compliantly, which is our overall goal for clients.
• Accurate information that is easily accessible allows us to process candidates through the background screens quickly, which ensures candidates start and we're able to get paid for our filled positions.

Incentivized

• NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours.
• On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date.

Incentivized