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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avalara

    Score8.1 out of 10
    N/AAvalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.N/A

    LOVAT

    Score10 out of 10
    N/ATax software for VAT/sales tax filing. LOVAT platform collects all tax data across any sales channel and files VAT returns in a minute. Accurate VAT calculation, tax due reminders, automatic filing, free data storing with the real-time support of tax expert team available. LOVAT enables the user to register a business for VAT and sales tax purposes in foreign countries where it stores goods or where it is selling products or services. LOVAT specializes in helping…

    $40

    Best option for small sellers and new companies

    Pricing
    AvalaraLOVAT
    Editions & Modules
    No answers on this topic
    Start-Up
    40/month
    Best option for small sellers and new companies
    Standard
    80/month
    Most popular option for your VAT Compliance
    Premium
    500/month
    Top quality level of VAT Compliance
    Offerings
    Pricing Offerings
    AvalaraLOVAT
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—For the complete version of the pricing with all addons and to calculate your fee please visit our website
    More Pricing Information
    Community Pulse
    AvalaraLOVAT
    Considered Both Products
    Avalara
    No answer on this topic
    LOVAT COMPLIANCE LTD
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    152 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    121 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    156 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    93 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    73%
    Implementation went as expected
    96 Answers
    100%
    Implementation went as expected
    15 Answers
    Features
    AvalaraLOVAT
    Type of tax
    Comparison of Type of tax features of Avalara and LOVAT
    Feature
    Avalara
    7.4
    339 Ratings
    6% below category average
    LOVAT
    10.0
    12 Ratings
    24% above category average
    Sales and Use Taxes9.1332 Ratings10.07 Ratings
    Cross-border Taxes7.471 Ratings00 Ratings
    VAT / GST Taxes5.960 Ratings10.012 Ratings
    Energy and Fuel Taxes7.426 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Avalara and LOVAT
    Feature
    Avalara
    8.5
    317 Ratings
    8% above category average
    LOVAT
    10.0
    12 Ratings
    24% above category average
    Geolocation for Tax Assessment9.3191 Ratings9.911 Ratings
    3rd-Party Software Integrations7.6253 Ratings00 Ratings
    Tax Data Reporting8.8283 Ratings10.012 Ratings
    Compliance Administration Management9.2216 Ratings10.011 Ratings
    Tax Exemption Processing8.4229 Ratings00 Ratings
    Tax Document Management8.1219 Ratings10.012 Ratings
    Complex Tax Scenario Management8.3151 Ratings00 Ratings
    Best Alternatives
    AvalaraLOVAT
    Small Businesses
    TaxJar
    Score8.6 out of 10
    TaxJar
    Score8.6 out of 10
    Medium-sized Companies
    LOVAT
    Score10 out of 10
    Avalara
    Score8.1 out of 10
    Enterprises
    CCH® SureTax®
    Score7.5 out of 10
    CCH® SureTax®
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AvalaraLOVAT
    Likelihood to Recommend
    8.3
    (451 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (443 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    3.1
    (21 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (198 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.5
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    AvalaraLOVAT
    Likelihood to Recommend
    Avalara
    I find Avalara to work very well if you are using a software system that is integrated with Avalara, and it is set up to calculate the tax and file the returns. It is very streamlined and efficient. It doesn't work as well if the tax is calculated elsewhere and you have Avalara filing your returns; the options for getting the tax info into Avalara are very limited.
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    You need a way to calculate VAT on your remote sales and store tax documents electronically. As part of your evaluation, I would include LOVAT as an option. With LOVAT, we can also avoid asking clients to provide additional information at check out, which keeps our conversion rate higher. It's so easy to upload tax data, calculate VAT, and submit VAT forms
    Read full review
    Pros
    Avalara
    • Sales tax rates at a "roof top" level
    • Has extensive research and documentation on telecommunications industry
    • Research is always up to date
    • The ability to ask questions and get clarification on specific situations with no limit as to how you ask a question and often get the answer the same day
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    • Variety of subscription plans which are flexible thanks to possibilities of purchasing various add-ons.
    • Tax audit reports which are available for download is a great feature that allows us to have a deeper look to our transactions from different sales channels of ours.
    • The support team in always helped us with difficulties or questions that we had on different stages while working with LOVAT
    Read full review
    Cons
    Avalara
    • Avalara needs to be able to provide tax and legal advice, so we don't have to go to an outside source.
    • Some states we file in have more than just sales tax on the return. For example, Washington has B&O tax, tire tax, sales and use tax. It would help a lot if Avalara could report all of these taxes, so we don't have to file manually.
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    • Some processes take extra time
    • It will take some time and preferably a demo call with the support team to learn how to use the software yourself
    • Unfortunately, consultation on really difficult questions can be obtained only for an additional fee
    Read full review
    Likelihood to Renew
    Avalara
    We need their help with filing and keeping track of things. It is very likely we are in the process of renewing right now. Autumn is our case manager and she has been a great help in keeping us updated on our usage and renewal. I feel we will be using this for a very long time.
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    Usability
    Avalara
    The UI is simple and straightforward. The site is organized in a manner that is easy to understand for beginners and experts alike. There's also tons of resoruces on Avalara University at your disposal to better understand how Avalara can work best for your business needs. I would recommend Avalara to anyone wanting to investment in the betterment of their business's sales tax function
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    The functionality is very powerful, and everything works as promised. But the interface needs improvement in places - sometimes you have to search for something longer than you would like.
    Read full review
    Reliability and Availability
    Avalara
    I have been using Avalara for years and do not remember ever having an outage during working hours. The service is accurate and dependable.
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    Performance
    Avalara
    We do have trouble tying Avalara's reporting back to our POS, but we just got a new POS system and there are bugs we are still trying to work out within the POS system. I do not believe this is an Avalara issue
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    Support Rating
    Avalara
    In my experience, numerous questions, and particularly those regarding billing issues are just ignored, and it is impossible to get to someone to discuss. Your account manager will tell you they are taking care of it and then it just goes into a black hole.
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    In-Person Training
    Avalara
    I wasn't here when they first started with Avalara.
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    Online Training
    Avalara
    The documentation online we informative and helpful. The videos from the Avalara institute and the help tab if we have any questions and the search too were helpful. We like the ease of using the click here for more information tool about nexus and the information for the ECM Pro training were helpful. Whenever we have a question we normally get an email along with the tool as to where to find our answer. We also like that it shows information about nexus status of the states we maybe approaching and we can look more into it.
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    Implementation Rating
    Avalara
    The implementation team from Avalara was very knowledgable and did a good job of passing along information so that we could maintain the system and be able to make future changes ourselves. We had asked for some custom tax setup and they worked with us to get additional taxes set up that they didn't previously have. They worked with us to pull our documentation on tax rules and make sure those were included. I had hoped more scenarios would be there out of the box to cut down on the configuration time.
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    Alternatives Considered
    Avalara
    When I first started my position, we were already in the process of going into Avalara. I am unsure why our previous Controller selected Avalara, but I do believe it was because of the ease of use and aiding with determining nexus in states where we ship our products.
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    Lovat is a product which is favorable in terms of cost, unlike the many tax software which are expensive and not affordable.Also, Lovat has some flexibility, where different procedures based on the companies demands can be personalized to suit its needs. Lastly, Lovat works in hand with the many programs that are in the accounting area.
    Read full review
    Scalability
    Avalara
    There is no change that has to happen as your company grows, Avalara continues to do it's job for any size company
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    No answers on this topic
    Return on Investment
    Avalara
    • The ROI with Avalara has been significant. We did not have to hire additional staff to manage sales tax. Before Avalara, when we managed taxes in-house, we constantly received late filing notices and paid related penalties. That all stopped once Avalara took over.
    Incentivized
    Read full review
    LOVAT COMPLIANCE LTD
    • Good functionality and regular update of the services.
    • This software is a good value for money especially taking into account a not very high price.
    • The support team is professional but available only at weekdays.
    • For the moment the support language is only English that may cause some inconvenience.
    Read full review
    ScreenShots

    Avalara Screenshots

    Screenshot of the Avalara portal homepageScreenshot of returns, appearing in the Avalara portalScreenshot of transactionsScreenshot of reportsScreenshot of jurisdiction details

    LOVAT Screenshots

    Screenshot of Transactions section