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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    LogicMonitor
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    LogicMonitor
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    LogicMonitor
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could …
    Incentivized
    Chose LogicMonitor
    Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an …
    Incentivized
    Chose LogicMonitor
    SaaS monitoring makes so much sense. Why run your monitoring inside the same environment you're trying to monitor, and how do you monitor your on prem monitoring if there's an outage affecting your own infrastructure? Whilst LogicMonitor isn't a specific point solution so …
    Incentivized
    Chose LogicMonitor
    When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very …
    Incentivized
    Chose LogicMonitor
    LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth.
    Incentivized
    Chose LogicMonitor
    We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case.
    Incentivized
    Chose LogicMonitor
    Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was …
    Incentivized
    Chose LogicMonitor
    After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I …
    Incentivized
    Chose LogicMonitor
    None
    Incentivized
    Chose LogicMonitor
    During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions.

    The primary areas that LogicMonitor succeeded are around the simplicity of deployment, …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is good when compared with SolarWinds. Great UI and is simple to use.
    Incentivized
    Chose LogicMonitor
    Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to …
    Incentivized
    Chose LogicMonitor
    Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is …
    Incentivized
    Chose LogicMonitor
    Logic Monitor is not a near to the Solarwinds,
    Incentivized
    Chose LogicMonitor
    LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I …
    Incentivized
    Chose LogicMonitor
    SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is much easier to configure, deploy, and manage than Zabbix. Alert tuning and client configuration is clear and intuitive in LogicMonitor. Zabbix is agent based, very convoluted configuration, and is difficult to adjust tuning to minimize false positives and alert …
    Incentivized
    Chose LogicMonitor
    Solarwinds was a good tool when we were having a small amount of network devices, but once we reached to a large number of network devices, Solarwind started giving issues as it stopped respnding sometime, slowness in navigation, DB need fixes sometime etc. While the same data …
    Incentivized
    Chose LogicMonitor
    Because LogicMonitor is easy to use and not as expensive as Nagios.
    LogicMonitor has more functions and is more intuitive to resolve the issues raised.
    Incentivized
    Chose LogicMonitor
    LogicMonitor was my team's choice for functionality, look-n-feel, and overall cost.
    Incentivized
    Chose LogicMonitor
    LogicMonitor is a way easier to implement and keep it running than Zabbix due to the included SNMP template and the IA built in. The time to make it run is way faster.
    Incentivized
    Chose LogicMonitor
    Auvik was much more simple to use, and the graphical representation of the network topology was very useful for networking. LogicMonitor definitely has the upper hand in the amount of information you can manage, however.
    Incentivized
    Chose LogicMonitor
    LogicMonitor does config saves and netflow out-of-the-box, while other products we have evaluated did not. That is a huge advantage in my business, as we sell these two things as a service.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    83 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    76 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    83 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    74 Answers
    Best Alternatives
    LogicMonitor
    Small Businesses
    Veeam ONE
    Score8.2 out of 10
    Medium-sized Companies
    Icinga
    Score7.8 out of 10
    Enterprises
    Veeam ONE
    Score8.2 out of 10
    All AlternativesView all alternatives
    User Ratings
    LogicMonitor
    Likelihood to Recommend
    9.6
    (170 ratings)
    Likelihood to Renew
    6.7
    (8 ratings)
    Usability
    8.3
    (29 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    Support Rating
    9.3
    (109 ratings)
    In-Person Training
    8.2
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    Implementation Rating
    9.8
    (16 ratings)
    Configurability
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    Ease of integration
    7.3
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    Professional Services
    7.6
    (4 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    LogicMonitor
    Likelihood to Recommend
    LogicMonitor
    The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.