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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Litmus from Validity

    Score8.5 out of 10
    N/ALitmus, from Validity, is an email marketing solution used to create error-free emails in less time. It is also used to build email campaigns, personalize and test them thoroughly, monitor deliverability, and analyze email performance.

    $500

    per month

    ReachMail

    Score9.9 out of 10
    N/AReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email. ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.

    $9

    per month

    Pricing
    Litmus from ValidityReachMail
    Editions & Modules
    No answers on this topic
    Basic
    $9.00
    per month
    Prro
    $29.00
    per month
    Offerings
    Pricing Offerings
    Litmus from ValidityReachMail
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLitmus offers different plan types to fit various needs, offering monthly and annual plans, as well as fully customizable Enterprise plans.—
    More Pricing Information
    Community Pulse
    Litmus from ValidityReachMail
    Considered Both Products
    Validity
    No answer on this topic
    ReachMail, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    267 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    192 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    268 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    159 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    157 Answers
    No answers on this topic
    Features
    Litmus from ValidityReachMail
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Litmus from Validity and ReachMail
    Feature
    Litmus from Validity
    5.4
    326 Ratings
    38% below category average
    ReachMail
    9.2
    9 Ratings
    15% above category average
    WYSIWYG email editor7.237 Ratings9.07 Ratings
    Dynamic content7.933 Ratings10.06 Ratings
    Ability to test dynamic content7.8209 Ratings10.06 Ratings
    Landing pages2.63 Ratings5.04 Ratings
    A/B testing1.84 Ratings10.05 Ratings
    Mobile optimization9.3317 Ratings9.05 Ratings
    Email deliverability reporting8.9230 Ratings10.08 Ratings
    List management1.82 Ratings10.09 Ratings
    Triggered drip sequences1.01 Ratings10.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Litmus from Validity and ReachMail
    Feature
    Litmus from Validity
    7.5
    212 Ratings
    2% below category average
    ReachMail
    9.7
    9 Ratings
    23% above category average
    Dashboards5.610 Ratings10.08 Ratings
    Standard reports8.9211 Ratings9.09 Ratings
    Custom reports8.0148 Ratings10.05 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Litmus from Validity and ReachMail
    Feature
    Litmus from Validity
    9.2
    315 Ratings
    14% above category average
    ReachMail
    9.8
    1 Ratings
    20% above category average
    URL Validation9.2236 Ratings10.01 Ratings
    Link Tracking8.9206 Ratings10.01 Ratings
    Spam Testing9.3236 Ratings10.01 Ratings
    Email Previews9.6313 Ratings10.01 Ratings
    Image Validation00 Ratings9.01 Ratings
    Inbox Display00 Ratings10.01 Ratings
    Email Accessibility Tools00 Ratings10.01 Ratings
    Spelling and Grammar Check00 Ratings9.01 Ratings
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    Litmus from ValidityReachMail
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    Mad Mimi
    Score10 out of 10
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    Score10 out of 10
    Medium-sized Companies
    Everest (Return Path + 250ok)
    Score10 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Litmus from ValidityReachMail
    Likelihood to Recommend
    9.1
    (338 ratings)
    10.0
    (11 ratings)
    Likelihood to Renew
    7.4
    (25 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (19 ratings)
    10.0
    (2 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (6 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (10 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Litmus from ValidityReachMail
    Likelihood to Recommend
    Validity
    I’ve been really impressed with Litmus, especially the personalization features. Being able to easily plug in tools like sentiment trackers right into our emails has helped us gather valuable third-party data without a lot of extra work. I also really appreciate the ongoing learning resources—they offer tons of free webinars and articles that are actually useful. I recently read one on email deliverability that broke down specific data and gave me clear, actionable steps to improve how our emails are hitting inboxes. It’s more than just a testing tool—it’s become a go-to resource in our email marketing toolkit.
    Incentivized
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    ReachMail, Inc
    The free Reachmail account (which I have used for several small organizations) is a good tool where there are limited or zero email marketing dollars, a contact audience of up to 5,000 subscribers, and a max of 15,000 monthly emails. The pricing levels are really reasonable for volume requirements, including custom plans for infrequent mailings. If there are constraints (time and/or design experience) that require a large choice of ready-made contemporary templates without graphic or font modifications, then this probably isn't a good email marketing tool.
    Incentivized
    Read full review
    Pros
    Validity
    • Alerts: users are notified whenever comments or approvals are made on emails, with regular reminders being sent in case some were missed
    • Centralised: all members can collaborate and give their feedback on emails, providing a better flow and efficiency for the hierarchy of approvals.
    • Integration: very smooth integration, with little to no errors, with our CRM tool.
    • Validation: alt text, scaling and image ratios are validated
    • Dark mode: a very important accessibility tool used by many email users, this compatibility theme is often overlooked on other platforms. Litmus, however, makes it clear how important it is to review and track emails in this format.
    Incentivized
    Read full review
    ReachMail, Inc
    • I have a $10 account, but customer support treat me like a princess. They even added a feature to one page to remedy a problem I was having with that page. They care about their customers.
    • ReachMail Features (or at least, these are the ones I know they have): WYSIWYG Email Editor, Template Management, Mobile Optimized Emails, Dynamic Content, Subscribe/Unsubscribe, Mailing List Management, Drip Campaigns, Auto-Responders, Image Library, A/B Testing, Customer Surveys, CAN SPAM Compliance, Reporting/Analytics.
    • These folks know what they’re doing. I can’t speak highly enough about ReachMail.
    Incentivized
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    Cons
    Validity
    • Sometime, I feel like its slow to use. Speed is something which can be helpful.
    • AI feature. It will be beneficial for us if there is an AI feature for content updates. It can improve the subject line and content based on the performance of our past emails.
    • If it can provide more ideas on CRM based on industry standards, like I work in hospitality, and if it can share data and any new initiative for hospitality CRM, it might be useful for us to consider.
    Incentivized
    Read full review
    ReachMail, Inc
    • There are no batch report downloads. When I have multiple variations and waves in a campaign, I have to download reports individually. I'd like for a way to download one report of all sends during a certain time period, or given another set of parameters.
    • It would save a lot of time if we had the ability to upload multiple images or assets at once.
    • There's only a two-level "tree" of organization of lists and suppression lists. It would be great if we had the abililty to nest lists into better categories, rather than having to scroll through one giant list of suppressions or deployment lists. Something like a 2015 folder, then inside that a Business Unit folder, then inside that, a Campaign folder, etc. This would make things much easier to find.
    Incentivized
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    Likelihood to Renew
    Validity
    It's one the best tools that we've found for this type of tool but we would like some additional features like spell check so if there's a platform that features that with everything else Litmus has, then we'd potentially look to move over to that platform instead. However, we are overall pretty help with the platform
    Incentivized
    Read full review
    ReachMail, Inc
    No answers on this topic
    Usability
    Validity
    Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
    Incentivized
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    ReachMail, Inc
    Their team is knowledgable and willing to help offer insight and support to build out the right campaigns to fit our business needs and goals
    Incentivized
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    Reliability and Availability
    Validity
    We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
    Incentivized
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    ReachMail, Inc
    No answers on this topic
    Performance
    Validity
    As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
    Incentivized
    Read full review
    ReachMail, Inc
    No answers on this topic
    Support Rating
    Validity
    I am always so so impressed with the litmus support team. They are not only prompt but attentive and offer very personalised responses and support
    Incentivized
    Read full review
    ReachMail, Inc
    No answers on this topic
    In-Person Training
    Validity
    I had internal training for how to use, not lead by litmus. Unsure if there was any external training which took place before my time
    Incentivized
    Read full review
    ReachMail, Inc
    No answers on this topic
    Online Training
    Validity
    It has all the required information.
    Incentivized
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    ReachMail, Inc
    No answers on this topic
    Implementation Rating
    Validity
    I didn’t really personally participate much in the implementation of Litmus, but from what I observed during the process, it was a smooth process with minimal disruptions. The team was able to get up and running quickly, and the platform’s user-friendly interface made onboarding fairly easy for everyone involved from the start.
    Incentivized
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    ReachMail, Inc
    No answers on this topic
    Alternatives Considered
    Validity
    This is not applicable to my role as I have used Litmus to test emails since I have started. Because of the ease of use, timeliness, consistent quality, and affordability that Litmus offers, I haven't found the need to look at similar products or organizations. If all of these features continue to stay strong, I don't plan on changing providers
    Incentivized
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    ReachMail, Inc
    In my opinion, ReachMail is a good competitor to Mailchimp, probably has more features though and analytics to help organize information. There are also a lot more third party integrations that have helped us compared to other apps that we've tried before, but ReachMail has been the most useful, for me personally and my team
    Incentivized
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    Scalability
    Validity
    With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
    Incentivized
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    ReachMail, Inc
    No answers on this topic
    Return on Investment
    Validity
    • Litmus saves our team so much time by making the QA and email review process so much easier, streamlined, and efficient.
    • We often send out campaigns out to thousands of members, and Litmus gives us the assurance and peace of mind that everything is working as it should before it gets sent out.
    • Decreases the number of email review cycles we go through.
    Incentivized
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    ReachMail, Inc
    • None. I signed up for a pay account so only had to spend a dollar for the first month. Even that was a waste as I simply can't send emails out with their forced unsubscribe header. If it was the typical CAN-SPAM footer it would be fine, but it just looks awful.
    Incentivized
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    ScreenShots

    Litmus from Validity Screenshots

    Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.