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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Litmus from Validity

    Score8.5 out of 10
    N/ALitmus, from Validity, is an email marketing solution used to create error-free emails in less time. It is also used to build email campaigns, personalize and test them thoroughly, monitor deliverability, and analyze email performance.

    $500

    per month

    Mapp Digital

    Score8.2 out of 10
    N/ABuilt by marketers for marketers, Mapp is a family of software and customer-centric services including a sophisticated data management platform; tools that optimise email, mobile, app, social and web marketing; and campaign management and strategy consulting. Mapp Digital was created by the combination of BlueHornet and the digital-marketing related applications business purchased from Teradata Corporation in July 2016. Other components include Argyle Social, Epoxy (a mobile push app), and…N/A
    Pricing
    Litmus from ValidityMapp Digital
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Litmus from ValidityMapp Digital
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLitmus offers different plan types to fit various needs, offering monthly and annual plans, as well as fully customizable Enterprise plans.
    More Pricing Information
    Community Pulse
    Litmus from ValidityMapp Digital
    Considered Both Products
    Validity
    Chose Litmus from Validity
    A few years ago when we were researching tools that could help resolve our rendering issues, I came across Litmus and Email on Acid. We discovered that other vendors we used offered rendering testing, but ultimately discovered that they were all licensing the Litmus tool inside …
    Incentivized
    Mapp Digital
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    267 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    192 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    268 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    159 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    157 Answers
    No answers on this topic
    Features
    Litmus from ValidityMapp Digital
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Litmus from Validity and Mapp Digital
    Feature
    Litmus from Validity
    5.4
    326 Ratings
    38% below category average
    Mapp Digital
    8.1
    5 Ratings
    2% above category average
    WYSIWYG email editor7.237 Ratings7.85 Ratings
    Dynamic content7.933 Ratings8.44 Ratings
    Ability to test dynamic content7.8209 Ratings8.04 Ratings
    Landing pages2.63 Ratings8.54 Ratings
    A/B testing1.84 Ratings9.04 Ratings
    Mobile optimization9.3317 Ratings7.45 Ratings
    Email deliverability reporting8.9230 Ratings8.85 Ratings
    List management1.82 Ratings8.55 Ratings
    Triggered drip sequences1.01 Ratings6.95 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Litmus from Validity and Mapp Digital
    Feature
    Litmus from Validity
    7.5
    212 Ratings
    2% below category average
    Mapp Digital
    8.1
    5 Ratings
    5% above category average
    Dashboards5.610 Ratings8.35 Ratings
    Standard reports8.9211 Ratings8.35 Ratings
    Custom reports7.9148 Ratings7.85 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Litmus from Validity and Mapp Digital
    Feature
    Litmus from Validity
    9.2
    315 Ratings
    14% above category average
    Mapp Digital
    8.2
    4 Ratings
    3% above category average
    URL Validation9.1236 Ratings9.03 Ratings
    Link Tracking8.8206 Ratings7.83 Ratings
    Spam Testing9.3236 Ratings8.34 Ratings
    Email Previews9.6313 Ratings8.64 Ratings
    Image Validation00 Ratings7.84 Ratings
    Inbox Display00 Ratings8.14 Ratings
    Email Accessibility Tools00 Ratings8.34 Ratings
    Spelling and Grammar Check00 Ratings7.84 Ratings
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    Score10 out of 10
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    Enterprises
    Emma by Marigold
    Score9.4 out of 10
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    User Ratings
    Litmus from ValidityMapp Digital
    Likelihood to Recommend
    9.1
    (338 ratings)
    8.0
    (13 ratings)
    Likelihood to Renew
    7.4
    (25 ratings)
    7.8
    (8 ratings)
    Usability
    9.4
    (19 ratings)
    1.9
    (4 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (6 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (10 ratings)
    5.0
    (3 ratings)
    Configurability
    7.3
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Litmus from ValidityMapp Digital
    Likelihood to Recommend
    Validity
    I’ve been really impressed with Litmus, especially the personalization features. Being able to easily plug in tools like sentiment trackers right into our emails has helped us gather valuable third-party data without a lot of extra work. I also really appreciate the ongoing learning resources—they offer tons of free webinars and articles that are actually useful. I recently read one on email deliverability that broke down specific data and gave me clear, actionable steps to improve how our emails are hitting inboxes. It’s more than just a testing tool—it’s become a go-to resource in our email marketing toolkit.
    Incentivized
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    Mapp Digital
    During our use of MAPP Digital, it is deserving to say that the product helped us to overcome the main challenges we faced in our business at the time. As a preliminary user I have struggled much with hosting manual campaigns on remarketing etc. But with the Mapp digital software hosting marketing campaigns became a complete automated process with supervision. This feature offered by Mapp made a huge decrease in my daily workload and I'm more than grateful for it.
    Incentivized
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    Pros
    Validity
    • Alerts: users are notified whenever comments or approvals are made on emails, with regular reminders being sent in case some were missed
    • Centralised: all members can collaborate and give their feedback on emails, providing a better flow and efficiency for the hierarchy of approvals.
    • Integration: very smooth integration, with little to no errors, with our CRM tool.
    • Validation: alt text, scaling and image ratios are validated
    • Dark mode: a very important accessibility tool used by many email users, this compatibility theme is often overlooked on other platforms. Litmus, however, makes it clear how important it is to review and track emails in this format.
    Incentivized
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    Mapp Digital
    • BlueHornet's WYSIWYG (What You See Is What You Get) interface for creating emails is easier to use than many platforms. Users appreciate this. BlueHornet makes it super simple to create a version specific for mobile devices.
    • I am a big fan of the custom data segmentation tools built into BlueHornet. They are powerful and easy to use. Many other ESPs, including a number of the top rated ones, do not have such powerful, easy to use segmentation tools. This matters. It helps a user send more relevant emails.
    • BlueHornet makes sharing to social networks simple. In this day and age, forwarding to a friend is dead. Sharing to social networks is essential. Having this be easy to do is very important.
    Read full review
    Cons
    Validity
    • Sometime, I feel like its slow to use. Speed is something which can be helpful.
    • AI feature. It will be beneficial for us if there is an AI feature for content updates. It can improve the subject line and content based on the performance of our past emails.
    • If it can provide more ideas on CRM based on industry standards, like I work in hospitality, and if it can share data and any new initiative for hospitality CRM, it might be useful for us to consider.
    Incentivized
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    Mapp Digital
    • It would be nice to see the API's functionality introduced into the web client.
    • The reporting tools for transactional messages is different than the rest of the system. This promotes difficulty with getting accurate reporting in the web client, outside of an API call.
    • The custom fields are different for transactional messages, which introduces times when human error may flub the fields because they aren't contiguous throughout the product.
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    Likelihood to Renew
    Validity
    It's one the best tools that we've found for this type of tool but we would like some additional features like spell check so if there's a platform that features that with everything else Litmus has, then we'd potentially look to move over to that platform instead. However, we are overall pretty help with the platform
    Incentivized
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    Mapp Digital
    Although BlueHornet offers helpful testing capabilities, the ESP is a bit outdated. There is a lot of room for aesthetics improvement as they are not appealing. The reporting tool is usually broken, and reporting either no, or wrong metrics. If this ESP were to update their design, as well as fix the reporting tool, I think this platform would be much better.
    Read full review
    Usability
    Validity
    Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
    Incentivized
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    Mapp Digital
    There were three tabs used to navigate throughout the system called, "publish," "engage," and, "measure." These three tabs made the site very user friendly and all features easy to find
    Read full review
    Reliability and Availability
    Validity
    We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
    Incentivized
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    Mapp Digital
    No answers on this topic
    Performance
    Validity
    As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
    Incentivized
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    Mapp Digital
    They rolled out new feature requests quite frequently and always kept our team up to speed on what they were changing/adding to the system
    Read full review
    Support Rating
    Validity
    I am always so so impressed with the litmus support team. They are not only prompt but attentive and offer very personalised responses and support
    Incentivized
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    Mapp Digital
    Sometimes it was hard to get an initial response but after we started CCing more people, it became a lot better!
    Read full review
    In-Person Training
    Validity
    I had internal training for how to use, not lead by litmus. Unsure if there was any external training which took place before my time
    Incentivized
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    Mapp Digital
    No answers on this topic
    Online Training
    Validity
    It has all the required information.
    Incentivized
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    Mapp Digital
    They made sure to go through anything and everything that we wanted
    Read full review
    Implementation Rating
    Validity
    I didn’t really personally participate much in the implementation of Litmus, but from what I observed during the process, it was a smooth process with minimal disruptions. The team was able to get up and running quickly, and the platform’s user-friendly interface made onboarding fairly easy for everyone involved from the start.
    Incentivized
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    Mapp Digital
    I wasn't there when they first got it, but when I got there there were only a few people that knew a little bit about it. There was A LOT that we didn't know. Then BlueHornet came and had some workshops and we learned a lot that we didn't even know existed. They were doing a lot of things wrong before BlueHornet came and showed up more about the tool
    Read full review
    Alternatives Considered
    Validity
    This is not applicable to my role as I have used Litmus to test emails since I have started. Because of the ease of use, timeliness, consistent quality, and affordability that Litmus offers, I haven't found the need to look at similar products or organizations. If all of these features continue to stay strong, I don't plan on changing providers
    Incentivized
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    Mapp Digital
    We were able to thoroughly evaluate the program for Mapp Digital thanks to the free trial's availability. Comparing the two products' graphical user interfaces, it's evident that Mapp Digital comes out on top. Mapp Digital's excellent customer service was another reason for our decision to work with the company.
    Incentivized
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    Scalability
    Validity
    With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
    Incentivized
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    Mapp Digital
    No answers on this topic
    Return on Investment
    Validity
    • Litmus saves our team so much time by making the QA and email review process so much easier, streamlined, and efficient.
    • We often send out campaigns out to thousands of members, and Litmus gives us the assurance and peace of mind that everything is working as it should before it gets sent out.
    • Decreases the number of email review cycles we go through.
    Incentivized
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    Mapp Digital
    • BlueHornet has been a good entry-level platform. We have successfully launched scores of clients with limited email marketing experience onto this platform. Because it is easy to use, we have spent minimal effort needing to help these clients with problems.
    • It is easy to migrate clients on or off BlueHornet, depending upon their needs. This is helpful because it allows our clients to be on exactly the right platform. Some platforms make it difficult to migrate off, essentially trapping clients on a platform that no longer meets their needs or business objectives.
    • I wish BlueHornet were keeping pace with technology advancements in the industry. The gap between the biggest ESPs and competitors like BlueHornet seems to be growing.
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    ScreenShots

    Litmus from Validity Screenshots

    Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.