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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Salesforce Starter

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    Less Annoying CRMSalesforce Starter
    Editions & Modules
    Always
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Less Annoying CRMSalesforce Starter
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.—
    More Pricing Information
    Community Pulse
    Less Annoying CRMSalesforce Starter
    Considered Both Products
    Less Annoying CRM
    Chose Less Annoying CRM
    I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    45 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    45 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    43 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Less Annoying CRMSalesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    9.2
    49 Ratings
    18% above category average
    Salesforce Starter
    9.0
    5 Ratings
    15% above category average
    Customer data management / contact management10.048 Ratings9.05 Ratings
    Workflow management8.541 Ratings00 Ratings
    Territory management8.819 Ratings8.65 Ratings
    Opportunity management10.036 Ratings9.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.939 Ratings10.05 Ratings
    Contract management9.019 Ratings00 Ratings
    Quote & order management8.915 Ratings9.04 Ratings
    Interaction tracking10.033 Ratings7.85 Ratings
    Channel / partner relationship management9.119 Ratings9.44 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    10.0
    41 Ratings
    28% above category average
    Salesforce Starter
    -
    Ratings
    Case management10.036 Ratings00 Ratings
    Help desk management10.037 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    8.8
    29 Ratings
    15% above category average
    Salesforce Starter
    8.7
    5 Ratings
    14% above category average
    Lead management9.028 Ratings8.75 Ratings
    Email marketing8.616 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    9.0
    40 Ratings
    17% above category average
    Salesforce Starter
    8.8
    4 Ratings
    15% above category average
    Task management10.039 Ratings9.04 Ratings
    Reporting8.128 Ratings9.44 Ratings
    Billing and invoicing management00 Ratings8.04 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    9.1
    27 Ratings
    18% above category average
    Salesforce Starter
    9.0
    4 Ratings
    17% above category average
    Forecasting9.213 Ratings9.04 Ratings
    Pipeline visualization9.024 Ratings8.64 Ratings
    Customizable reports9.020 Ratings9.44 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    9.0
    41 Ratings
    18% above category average
    Salesforce Starter
    8.8
    5 Ratings
    16% above category average
    Custom fields9.140 Ratings9.45 Ratings
    Scripting environment8.97 Ratings7.84 Ratings
    API for custom integration9.16 Ratings8.84 Ratings
    Custom objects00 Ratings9.44 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    8.2
    5 Ratings
    11% above category average
    Salesforce Starter
    8.4
    4 Ratings
    14% above category average
    Marketing automation8.25 Ratings8.64 Ratings
    Compensation management00 Ratings8.24 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    9.6
    26 Ratings
    27% above category average
    Salesforce Starter
    8.6
    5 Ratings
    16% above category average
    Mobile access9.626 Ratings8.65 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    9.9
    25 Ratings
    17% above category average
    Salesforce Starter
    9.4
    5 Ratings
    12% above category average
    Role-based user permissions9.925 Ratings9.45 Ratings
    Single sign-on capability00 Ratings9.45 Ratings
    Social CRM
    Comparison of Social CRM features of Less Annoying CRM and Salesforce Starter
    Feature
    Less Annoying CRM
    -
    Ratings
    Salesforce Starter
    8.2
    4 Ratings
    11% above category average
    Social engagement00 Ratings8.24 Ratings
    Best Alternatives
    Less Annoying CRMSalesforce Starter
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMSalesforce Starter
    Likelihood to Recommend
    10.0
    (49 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (35 ratings)
    9.4
    (2 ratings)
    Support Rating
    9.4
    (29 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Less Annoying CRMSalesforce Starter
    Likelihood to Recommend
    Less Annoying CRM
    Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Less Annoying CRM
    HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
    Read full review
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

    Salesforce Starter Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot