Salesforce Starter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Starter
Score 8.9 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.N/A
Pricing
Salesforce Starter
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Salesforce Starter
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce Starter
Features
Salesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesforce Starter
9.0
Ratings
15% above category average
Customer data management / contact management9.00 Ratings
Territory management8.60 Ratings
Opportunity management9.00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.00 Ratings
Quote & order management9.00 Ratings
Interaction tracking7.80 Ratings
Channel / partner relationship management9.40 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesforce Starter
8.8
Ratings
15% above category average
Lead management8.80 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesforce Starter
8.8
Ratings
15% above category average
Task management9.00 Ratings
Billing and invoicing management8.00 Ratings
Reporting9.40 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesforce Starter
9.0
Ratings
17% above category average
Forecasting9.00 Ratings
Pipeline visualization8.60 Ratings
Customizable reports9.40 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesforce Starter
8.9
Ratings
17% above category average
Custom fields9.40 Ratings
Custom objects9.40 Ratings
Scripting environment7.90 Ratings
API for custom integration8.80 Ratings
Security
Comparison of Security features of Product A and Product B
Salesforce Starter
9.4
Ratings
12% above category average
Single sign-on capability9.40 Ratings
Role-based user permissions9.40 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesforce Starter
8.1
Ratings
10% above category average
Social engagement8.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesforce Starter
8.3
Ratings
12% above category average
Marketing automation8.50 Ratings
Compensation management8.10 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesforce Starter
8.6
Ratings
16% above category average
Mobile access8.60 Ratings
Best Alternatives
Salesforce Starter
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternatives
User Ratings
Salesforce Starter
Likelihood to Recommend
9.0
(0 ratings)
Usability
9.4
(0 ratings)
User Testimonials
Salesforce Starter
Likelihood to Recommend
SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
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Pros
  • Sales CRM with built-in guidance and reminders to manage and track opportunities.
  • Self-service for customers and internal employee needs. Integrates forms and chatbots very easily into your existing website.
  • Guided setup with inherent flows to make transitioning from legacy systems to new age cloud-based technologies
  • Integrates with Outlook and Gmail extremely well. Includes the Salesforce Inbox mobile app to link records with calendar and email. Email reminders included automatically.
  • The Salesforce Mobile App comes with Starter, making it super easy to work on the go, even in remote areas.
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Cons
  • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
  • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
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Usability
easy to use, training is intuitive and can be peer taught if needed. Not overly complex so that users can get started within a very short period of time.
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Alternatives Considered
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
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Return on Investment
  • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
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ScreenShots

Salesforce Starter Screenshots

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