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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.7 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Pricing
    Less Annoying CRMReally Simple Systems
    Editions & Modules
    Always
    $15
    per month per user
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Offerings
    Pricing Offerings
    Less Annoying CRMReally Simple Systems
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.All plans include free customer support and setup help.
    More Pricing Information
    Community Pulse
    Less Annoying CRMReally Simple Systems
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    Really Simple Systems
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    45 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    45 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    43 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    Less Annoying CRMReally Simple Systems
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    9.2
    49 Ratings
    18% above category average
    Really Simple Systems
    7.2
    33 Ratings
    7% below category average
    Customer data management / contact management10.048 Ratings7.833 Ratings
    Workflow management8.641 Ratings7.113 Ratings
    Territory management8.819 Ratings6.98 Ratings
    Opportunity management10.036 Ratings7.727 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.939 Ratings6.325 Ratings
    Contract management9.019 Ratings00 Ratings
    Quote & order management8.815 Ratings00 Ratings
    Interaction tracking10.033 Ratings7.525 Ratings
    Channel / partner relationship management9.119 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    10.0
    41 Ratings
    28% above category average
    Really Simple Systems
    7.2
    25 Ratings
    5% below category average
    Case management10.036 Ratings7.423 Ratings
    Help desk management10.037 Ratings7.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    8.8
    29 Ratings
    15% above category average
    Really Simple Systems
    7.1
    27 Ratings
    7% below category average
    Lead management8.928 Ratings7.024 Ratings
    Email marketing8.616 Ratings7.220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    9.0
    40 Ratings
    17% above category average
    Really Simple Systems
    7.0
    29 Ratings
    8% below category average
    Task management10.039 Ratings7.127 Ratings
    Reporting8.128 Ratings6.925 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    9.1
    27 Ratings
    18% above category average
    Really Simple Systems
    6.5
    25 Ratings
    15% below category average
    Forecasting9.213 Ratings6.320 Ratings
    Pipeline visualization9.024 Ratings6.321 Ratings
    Customizable reports9.020 Ratings6.824 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    9.0
    41 Ratings
    18% above category average
    Really Simple Systems
    6.8
    28 Ratings
    10% below category average
    Custom fields9.140 Ratings7.128 Ratings
    Scripting environment8.97 Ratings00 Ratings
    API for custom integration9.16 Ratings6.517 Ratings
    Custom objects00 Ratings6.824 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    8.2
    5 Ratings
    11% above category average
    Really Simple Systems
    -
    Ratings
    Marketing automation8.25 Ratings00 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    9.6
    26 Ratings
    27% above category average
    Really Simple Systems
    6.8
    21 Ratings
    8% below category average
    Mobile access9.626 Ratings6.821 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Really Simple Systems
    Feature
    Less Annoying CRM
    9.9
    25 Ratings
    17% above category average
    Really Simple Systems
    7.7
    28 Ratings
    8% below category average
    Role-based user permissions9.925 Ratings7.728 Ratings
    User Ratings
    Less Annoying CRMReally Simple Systems
    Likelihood to Recommend
    10.0
    (49 ratings)
    7.6
    (34 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    10.0
    (35 ratings)
    7.8
    (18 ratings)
    Support Rating
    9.4
    (29 ratings)
    8.0
    (17 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Less Annoying CRMReally Simple Systems
    Likelihood to Recommend
    Less Annoying CRM
    Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
    Read full review
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Really Simple Systems
    No answers on this topic
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Really Simple Systems
    Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
    Incentivized
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Really Simple Systems
    No answers on this topic
    Alternatives Considered
    Less Annoying CRM
    HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
    Read full review
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard