Really Simple Systems

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$0 2 Users and 100 Company Records

Pricing

Editions & Modules

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Offerings

Pricing Offerings
Really Simple Systems
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

All plans include free customer support and setup help.

More Pricing Information

Community Pulse
	Really Simple Systems

Features

Really Simple Systems

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Really Simple Systems 7.2 Ratings 7% below category average
Customer data management / contact management	7.80 Ratings
Workflow management	7.10 Ratings
Territory management	6.90 Ratings
Opportunity management	7.70 Ratings
Integration with email client (e.g., Outlook or Gmail)	6.30 Ratings
Interaction tracking	7.50 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Really Simple Systems 7.2 Ratings 5% below category average
Case management	7.40 Ratings
Help desk management	7.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Really Simple Systems 7.1 Ratings 7% below category average
Lead management	7.00 Ratings
Email marketing	7.20 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Really Simple Systems 7.0 Ratings 8% below category average
Task management	7.10 Ratings
Reporting	6.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Really Simple Systems 6.5 Ratings 15% below category average
Forecasting	6.30 Ratings
Pipeline visualization	6.30 Ratings
Customizable reports	6.80 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Really Simple Systems 6.8 Ratings 10% below category average
Custom fields	7.10 Ratings
Custom objects	6.80 Ratings
API for custom integration	6.50 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Really Simple Systems 6.8 Ratings 8% below category average
Mobile access	6.80 Ratings

Security

Comparison of Security features of Product A and Product B
	Really Simple Systems 7.7 Ratings 8% below category average
Role-based user permissions	7.70 Ratings

Best Alternatives
	Really Simple Systems
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives

User Ratings
	Really Simple Systems
Likelihood to Recommend	7.6 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)
Usability	7.8 (0 ratings)
Support Rating	8.0 (0 ratings)

User Testimonials
	Really Simple Systems
Likelihood to Recommend	I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you. Incentivized AA Amanda Arnold Read full review
Pros	Customer Service is EXCELLENT! Fast response time, professional, and helpful. Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves. Very reasonably priced even at the Enterprise level, which we have chosen for our company. Niki Dealey Co-Owner Read full review
Cons	Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal. Alison Meredith Marketing Director Read full review
Usability	Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review
Support Rating	Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized SW Sara Walker Administrative Assistant Read full review
Return on Investment	Moved away from Excel based worksheets to an on-line system Multi-device used on laptop, iPad, and iPhone effectively and up to the minute access I can simply review my opportunities, companies, and contacts regularly and do ongoing reviews at my own leisure having built the CRM system and committed the right quality of data Neil Gilmartin Business Consultant - Director Read full review
ScreenShots	Really Simple Systems Screenshots