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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Pricing
    Really Simple Systems
    Editions & Modules
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Offerings
    Pricing Offerings
    Really Simple Systems
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsAll plans include free customer support and setup help.
    More Pricing Information
    Community Pulse
    Really Simple Systems
    Considered Both Products
    Really Simple Systems
    Chose Really Simple Systems
    Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks.
    Incentivized
    Chose Really Simple Systems
    It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to.
    Incentivized
    Chose Really Simple Systems
    [Really Simple Systems is a] good price for package value, [and we] can add more users.
    Incentivized
    Chose Really Simple Systems
    Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business.
    Incentivized
    Chose Really Simple Systems
    We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.]
    Incentivized
    Chose Really Simple Systems
    Active campaign - much more expensive and hosting issues for us based in JSY[.]
    Incentivized
    Chose Really Simple Systems
    I have not used any other similar system that I can rate RSS to[.]
    Incentivized
    Chose Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Chose Really Simple Systems
    I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the …
    Incentivized
    Chose Really Simple Systems
    I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as …
    Incentivized
    Chose Really Simple Systems
    GoldMine was an older technology platform [that] became outdated in look, feel, and functionality.
    Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality.
    Microsoft Dynamics took too long to build and implement. [We] got …
    Incentivized
    Chose Really Simple Systems
    I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability.
    Incentivized
    Chose Really Simple Systems
    We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all.
    Incentivized
    Chose Really Simple Systems
    Really Simple is lower in cost and provides better customer support. Salesforce doesn't provide a lot of back office support and is very expensive.
    Incentivized
    Chose Really Simple Systems
    While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems …
    Incentivized
    Chose Really Simple Systems
    Never used other CRM
    Incentivized
    Chose Really Simple Systems
    I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM).
    Incentivized
    Chose Really Simple Systems
    Easier to use. Customer Service better. Better Value.
    Incentivized
    Chose Really Simple Systems
    RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch …
    Incentivized
    Chose Really Simple Systems
    Less user-friendly. I didn't select RSS.
    Incentivized
    Chose Really Simple Systems
    simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect.
    Incentivized
    Chose Really Simple Systems
    I selected because of ease of use.
    Incentivized
    Chose Really Simple Systems
    Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we …
    Incentivized
    Chose Really Simple Systems
    We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    Features
    Really Simple Systems
    Sales Force Automation
    Comparison of Sales Force Automation features of Really Simple Systems
    Feature
    Really Simple Systems
    7.2
    33 Ratings
    7% below category average
    Customer data management / contact management7.833 Ratings
    Workflow management7.113 Ratings
    Territory management6.98 Ratings
    Opportunity management7.727 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.325 Ratings
    Interaction tracking7.525 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Really Simple Systems
    Feature
    Really Simple Systems
    7.2
    25 Ratings
    5% below category average
    Case management7.423 Ratings
    Help desk management7.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Really Simple Systems
    Feature
    Really Simple Systems
    7.1
    27 Ratings
    7% below category average
    Lead management7.024 Ratings
    Email marketing7.220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Really Simple Systems
    Feature
    Really Simple Systems
    7.0
    29 Ratings
    8% below category average
    Task management7.127 Ratings
    Reporting6.925 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Really Simple Systems
    Feature
    Really Simple Systems
    6.5
    25 Ratings
    15% below category average
    Forecasting6.320 Ratings
    Pipeline visualization6.321 Ratings
    Customizable reports6.824 Ratings
    Customization
    Comparison of Customization features of Really Simple Systems
    Feature
    Really Simple Systems
    6.8
    28 Ratings
    10% below category average
    Custom fields7.128 Ratings
    Custom objects6.824 Ratings
    API for custom integration6.517 Ratings
    Platform
    Comparison of Platform features of Really Simple Systems
    Feature
    Really Simple Systems
    6.8
    21 Ratings
    8% below category average
    Mobile access6.821 Ratings
    Security
    Comparison of Security features of Really Simple Systems
    Feature
    Really Simple Systems
    7.7
    28 Ratings
    8% below category average
    Role-based user permissions7.728 Ratings
    User Ratings
    Really Simple Systems
    Likelihood to Recommend
    7.6
    (34 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    7.8
    (18 ratings)
    Support Rating
    8.0
    (17 ratings)
    User Testimonials
    Really Simple Systems
    Likelihood to Recommend
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    Pros
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    Cons
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    Usability
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    Support Rating
    Really Simple Systems
    No answers on this topic
    Alternatives Considered
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    Return on Investment
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    ScreenShots

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard