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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.7 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    Less Annoying CRMPipeline CRM
    Editions & Modules
    Always
    $15
    per month per user
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    Less Annoying CRMPipeline CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
    More Pricing Information
    Community Pulse
    Less Annoying CRMPipeline CRM
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    Pipeline CRM PipelineDeals
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    45 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    Less Annoying CRMPipeline CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    9.2
    49 Ratings
    18% above category average
    Pipeline CRM
    6.9
    5 Ratings
    11% below category average
    Customer data management / contact management10.048 Ratings8.05 Ratings
    Workflow management8.541 Ratings8.05 Ratings
    Territory management8.819 Ratings7.04 Ratings
    Opportunity management10.036 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.939 Ratings4.05 Ratings
    Contract management9.019 Ratings5.05 Ratings
    Quote & order management8.815 Ratings6.03 Ratings
    Interaction tracking10.033 Ratings9.05 Ratings
    Channel / partner relationship management9.119 Ratings7.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    10.0
    41 Ratings
    28% above category average
    Pipeline CRM
    7.8
    3 Ratings
    3% above category average
    Case management10.036 Ratings7.03 Ratings
    Help desk management10.037 Ratings8.21 Ratings
    Call center management00 Ratings8.21 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    8.8
    29 Ratings
    15% above category average
    Pipeline CRM
    5.0
    4 Ratings
    41% below category average
    Lead management8.928 Ratings8.04 Ratings
    Email marketing8.616 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    9.0
    40 Ratings
    17% above category average
    Pipeline CRM
    4.5
    5 Ratings
    51% below category average
    Task management10.039 Ratings3.04 Ratings
    Reporting8.128 Ratings5.03 Ratings
    Billing and invoicing management00 Ratings5.53 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    9.1
    27 Ratings
    18% above category average
    Pipeline CRM
    6.7
    5 Ratings
    12% below category average
    Forecasting9.213 Ratings8.03 Ratings
    Pipeline visualization9.024 Ratings5.05 Ratings
    Customizable reports9.020 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    9.0
    41 Ratings
    18% above category average
    Pipeline CRM
    9.5
    5 Ratings
    24% above category average
    Custom fields9.140 Ratings10.05 Ratings
    Scripting environment8.97 Ratings8.21 Ratings
    API for custom integration9.16 Ratings10.05 Ratings
    Custom objects00 Ratings10.05 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    8.2
    5 Ratings
    11% above category average
    Pipeline CRM
    4.6
    3 Ratings
    46% below category average
    Marketing automation8.25 Ratings2.03 Ratings
    Compensation management00 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    9.6
    26 Ratings
    27% above category average
    Pipeline CRM
    8.0
    5 Ratings
    9% above category average
    Mobile access9.626 Ratings8.05 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    9.9
    25 Ratings
    17% above category average
    Pipeline CRM
    6.0
    3 Ratings
    32% below category average
    Role-based user permissions9.925 Ratings6.02 Ratings
    Single sign-on capability00 Ratings6.02 Ratings
    Social CRM
    Comparison of Social CRM features of Less Annoying CRM and Pipeline CRM
    Feature
    Less Annoying CRM
    -
    Ratings
    Pipeline CRM
    8.1
    2 Ratings
    10% above category average
    Social data00 Ratings8.12 Ratings
    Social engagement00 Ratings8.21 Ratings
    Best Alternatives
    Less Annoying CRMPipeline CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMPipeline CRM
    Likelihood to Recommend
    10.0
    (49 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    10.0
    (35 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.4
    (29 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Less Annoying CRMPipeline CRM
    Likelihood to Recommend
    Less Annoying CRM
    Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
    Read full review
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Alternatives Considered
    Less Annoying CRM
    HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
    Read full review
    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources