TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kixie

    Score9 out of 10
    N/AKixie is a telephony and VoIP software solution from Kixie.N/A

    Reply

    Score10 out of 10
    Small Businesses (1-50 employees)
    Reply.io helps sales teams book more meetings by automating outreach with smart AI. It finds leads, writes personalized messages, handles replies, and books meetings, so you can focus on closing deals. Reply.io's AI SDR learns the product, targets its potential users, and engages across email, LinkedIn, SMS, WhatsApp, and calls. Additionally it: Handles replies, books meetings, and works in multiple languages Has access to 1B+ leads with…

    $59

    per month per user (1000 active contacts/month)

    Pricing
    KixieReply
    Editions & Modules
    Custom Plan
    Custom Pricing
    AI Chat
    $50
    per month
    Email Volume
    $59
    per month per user
    Multichannel
    $99
    per month per user
    Agency
    $166 (starts at)
    per month (billed annually) per account
    AI SDR Starter
    starting with $800
    per month 1000 active contacts
    AI SDR Growth
    Starts from $2500
    per month 5000 active contacts
    Offerings
    Pricing Offerings
    KixieReply
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Best Alternatives
    KixieReply
    Small Businesses
    HubSpot Sales Hub
    Score8.5 out of 10
    HubSpot Sales Hub
    Score8.5 out of 10
    Medium-sized Companies
    Mixmax
    Score8.8 out of 10
    Mixmax
    Score8.8 out of 10
    Enterprises
    Groove, a Clari company
    Score6.2 out of 10
    Groove, a Clari company
    Score6.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KixieReply
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.1
    (10 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    KixieReply
    Likelihood to Recommend
    Kixie
    Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
    Incentivized
    Read full review
    Reply
    The
    reply is an excellent sales management solution. If any company wants
    to save time and keep their sales team flexible, they should try it first. It
    is a fantastic tool for delivering multiple emails to any target audience. This
    is also the best deal for firms who looking for an all-in-one solution, as it
    provides virtually unlimited email addresses along with CRM and outreach
    automation.
    Incentivized
    Read full review
    Pros
    Kixie
    • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
    • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
    • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
    Incentivized
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    Reply
    • This product gives me the liberty to very easily and freely navigate all things on my own, which does not require many skills to start working.
    • This product gives us the leverage of creating our own tailored and personalized templates for our teams in just a matter of minutes.
    • This program is so automated that it performs everything on its own from LinkedIn to email search, to even booking meetings.
    • I found the onboarding process pretty great and efficient. I am really happy with the overall customer support. They are some of the nicest people I have met who are there to willingly help me at any time of need and problem.
    • Their usability is also hands down very good. However, I find their user interface to be slightly less user-friendly, so there is some degree of scope in the improvement of their user intuitiveness and user-friendliness.
    Incentivized
    Read full review
    Cons
    Kixie
    • User interface, sometimes the list you are calling on the tool can glitch and not show you the info of the lead.
    • Integration with more CRMs like Agencyzoom
    • An email automation option similar to text messages.
    Incentivized
    Read full review
    Reply
    • Syncing to other programs. You cannot interrelate Reply with other software in a simple way. Zapier is required and even then it’s not perfect.
    • Similar to syncing, there’s no way to export results of particular campaigns. This is awful. If I send out a campaign to a group, I’d like to export the results to enter into a CRM since I can’t sync the contacts. One of these features must be added ASAP.
    • Organization. While Reply itself is user-friendly, keeping campaigns and contacts and results organized is not. You cannot organize campaigns or file them away when they are done. Therefore you have to delete campaigns to stay organized and lose results, which you cannot even export.
    Incentivized
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    Usability
    Kixie
    Kixie provides a nice user interface. There is a bit of a learning curve to load leads but it's not difficult. It's just learning where to go and how to load lists for the reps. Once you have it figured out, it's easy to get lists loaded for reps and give them the ability to manage those leads
    Incentivized
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    Reply
    No answers on this topic
    Support Rating
    Kixie
    No answers on this topic
    Reply
    I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
    Read full review
    Alternatives Considered
    Kixie
    Good for the price and Pipedrive integration. In my opinion, less relaible than others
    Incentivized
    Read full review
    Reply
    These tools are great, but they aren't built for what we use Reply for. Reply is perfect for doing these outbound campaigns at scale, whereas with ActiveCampaign and Vitally we were trying to turn the tools into something they are not.
    Incentivized
    Read full review
    Return on Investment
    Kixie
    • Kixie's dialer allows us to dial directly from our CRM
    • The voicemail drop feature saves time and allows our BDRs to move on to the next call right away
    • The automatic log calling saves even more time instead of having to log the call manually
    Read full review
    Reply
    • They lacked proper security certifications.
    • Saved time and effort on mass email campaigns.
    • Helped gain insights on our outbound business efforts.
    Incentivized
    Read full review
    ScreenShots

    Kixie Screenshots

    Screenshot of the Kixie revenue communications platform designed to help teams connect with customers at the perfect moment with the right message. Whether in Marketing, Sales, Customer Success, or RevOps, Kixie empowers revenue teams with AI-driven automation and communication tools to enhance engagement and streamline workflows.Screenshot of Kixie’s multi-line PowerDialer, which dials up to 10 phone numbers simultaneously, and automatically. It features AI Human Voice Detection, so users engage with real people while bypassing IVRs and voicemail boxes.Screenshot of some of Kixie's available integrations.Screenshot of Kixie's DNC list compliance is boosted with automated do-not-call regulations, eliminating manual checks and keeping agents focused on conversions.

    Reply Screenshots

    Screenshot of an overview of Reply's multichannel outreach toolScreenshot of Reply's multichannel cold outreachScreenshot of an overview of Reply's AI PersonalizationScreenshot of the email deliverability kitScreenshot of Reply's B2B databaseScreenshot of the AI SDR Agent