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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kintone

    Score7.4 out of 10
    N/AKintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…

    $24

    per month per user

    Oracle Siebel CRM

    Score6.2 out of 10
    N/AAn enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.N/A
    Pricing
    KintoneOracle Siebel CRM
    Editions & Modules
    Professional Subscription
    $24
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    KintoneOracle Siebel CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll subscriptions have a minimum requirement of 5 users.—
    More Pricing Information
    Community Pulse
    KintoneOracle Siebel CRM
    Considered Both Products
    Kintone
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    43 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    38 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    40 Answers
    No answers on this topic
    Features
    KintoneOracle Siebel CRM
    Low-Code Development
    Comparison of Low-Code Development features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    9.4
    43 Ratings
    11% above category average
    Oracle Siebel CRM
    -
    Ratings
    Platform Security9.534 Ratings00 Ratings
    Platform User Management9.640 Ratings00 Ratings
    Reusability9.538 Ratings00 Ratings
    Platform Scalability9.640 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    8.8
    19 Ratings
    13% above category average
    Customer data management / contact management00 Ratings9.018 Ratings
    Workflow management00 Ratings9.018 Ratings
    Territory management00 Ratings9.014 Ratings
    Opportunity management00 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.013 Ratings
    Contract management00 Ratings9.313 Ratings
    Quote & order management00 Ratings8.712 Ratings
    Interaction tracking00 Ratings10.014 Ratings
    Channel / partner relationship management00 Ratings9.310 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    9.1
    18 Ratings
    19% above category average
    Case management00 Ratings8.716 Ratings
    Call center management00 Ratings10.014 Ratings
    Help desk management00 Ratings8.712 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    7.9
    13 Ratings
    4% above category average
    Lead management00 Ratings8.911 Ratings
    Email marketing00 Ratings7.013 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    8.4
    14 Ratings
    10% above category average
    Task management00 Ratings8.713 Ratings
    Billing and invoicing management00 Ratings8.39 Ratings
    Reporting00 Ratings8.313 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    7.3
    16 Ratings
    4% below category average
    Forecasting00 Ratings8.012 Ratings
    Pipeline visualization00 Ratings7.013 Ratings
    Customizable reports00 Ratings7.015 Ratings
    Customization
    Comparison of Customization features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    9.6
    17 Ratings
    25% above category average
    Custom fields00 Ratings10.017 Ratings
    Custom objects00 Ratings10.017 Ratings
    Scripting environment00 Ratings8.214 Ratings
    API for custom integration00 Ratings10.015 Ratings
    Security
    Comparison of Security features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    10.0
    16 Ratings
    18% above category average
    Single sign-on capability00 Ratings10.015 Ratings
    Role-based user permissions00 Ratings10.015 Ratings
    Social CRM
    Comparison of Social CRM features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    6.8
    9 Ratings
    8% below category average
    Social data00 Ratings6.89 Ratings
    Social engagement00 Ratings6.89 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    10.0
    12 Ratings
    31% above category average
    Marketing automation00 Ratings10.012 Ratings
    Compensation management00 Ratings10.08 Ratings
    Platform
    Comparison of Platform features of Kintone and Oracle Siebel CRM
    Feature
    Kintone
    -
    Ratings
    Oracle Siebel CRM
    5.0
    11 Ratings
    38% below category average
    Mobile access00 Ratings5.011 Ratings
    Best Alternatives
    KintoneOracle Siebel CRM
    Small Businesses
    Creatio
    Score9.7 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Creatio
    Score9.7 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Creatio
    Score9.7 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KintoneOracle Siebel CRM
    Likelihood to Recommend
    9.0
    (48 ratings)
    8.6
    (21 ratings)
    Likelihood to Renew
    8.3
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (5 ratings)
    8.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (46 ratings)
    3.0
    (2 ratings)
    Implementation Rating
    6.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.6
    (42 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    3.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KintoneOracle Siebel CRM
    Likelihood to Recommend
    Kintone
    Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
    Incentivized
    Read full review
    Oracle
    As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.
    Incentivized
    Read full review
    Pros
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Oracle
    • Great data model: the out of the box version comes with standard objects that support most of the industries business models: Finance, Communications, Utilities, Public Sector, Life Sciences to name a few.
    • Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible.
    • Lots of resources available on the product
    • Supported by Oracle one of the world leader in IT
    • Multiple developers can configure and test concurrently in their own workspace and then merge the result in the main application.
    Incentivized
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    Cons
    Kintone
    • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
    • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
    • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
    • I think there is more potential to make more customized data graphs.
    Incentivized
    Read full review
    Oracle
    • Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target).
    • Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc).
    • The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up...
    Incentivized
    Read full review
    Likelihood to Renew
    Kintone
    I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Usability
    Kintone
    Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
    Incentivized
    Read full review
    Oracle
    Oracle Siebel CRM is an older Sales CRM, so many of it's features aren't as current as ones used today. However, it has a smoother and easy-to-use UI. We're glad that we can still access Oracle Siebel CRM because it's easier to find older information that we can't easily find in our Salesforce Lightning CRM tool.
    Incentivized
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    Reliability and Availability
    Kintone
    Never had an issue with this.
    Incentivized
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    Oracle
    No answers on this topic
    Performance
    Kintone
    No issues.
    Incentivized
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    Oracle
    No answers on this topic
    Support Rating
    Kintone
    I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
    Incentivized
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    Oracle
    We no longer have support for our Oracle Siebel CRM. When we did, the support was slow to get some things fixed, therefore, there was a lot of downtime. Of course, this slowed down our overall productivity and increased our overall frustration with the tool. However, it would be nice if we still had some support with it since we still do access it from time to time.
    Incentivized
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    Implementation Rating
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Oracle
    No answers on this topic
    Alternatives Considered
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Oracle
    We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical. Oracle Database I think stacks up because of how robust and speedy (at times) it can be
    Incentivized
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    Contract Terms and Pricing Model
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Oracle
    No answers on this topic
    Scalability
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Oracle
    No answers on this topic
    Professional Services
    Kintone
    Needed improvement at the time.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Kintone
    • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
    • We are able to see our data much better now and have a spot that we can all look at the database on the go.
    Read full review
    Oracle
    • This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day.
    • We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%.
    • We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live.
    Read full review
    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of mobile accessScreenshot of the drag and drop interfaceScreenshot of business app views